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Hip Hotel Tulum
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Reviews (531)
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252 - 257 of 531 reviews
Reviewed 22 August 2012

We had a very big room, with a queen, a single bed and a huge sofa. The rooms vary in size, but all have balconies. Very clean and comfortable with a good shower !
No airco and on warm days the fan and seabreezeyou catch in the room are notenough so prepare for some warm nights!
Location on the beach is great, with free beds.
Nice staff,prices are reasonable and come down when thera are not to many tourists!

Room Tip: We had the room near the parking lot, which is a bit noisy!
  • Stayed: August 2012, travelled with family
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Thank floorenniels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2012

We arrived by chance at this wonderful place! The staff helping us fixing the room was really helpful and vero vero kind. The room was clean with good storage and the terrace in front of the ocean simply perfect with furniture and a hammock! Perfect to enjoy the warmest hour reading a book in the shadow. The restaurant was very good with a perfect service and fresh food. They even do a perfect espresso!!

Room Tip: Room 23 and 24 :))
  • Stayed: August 2012, travelled with family
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Thank Marta M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2012 via mobile

We had a room with ocean view. So, the room was ok but the service we got was bad.
On their homepage(which looks like very professional) they wrote that you get a cocktail and fresh fruits at your arrival. But that's false! You only get a little bottle of water! We asked for the cocktail, but they never brought it.
Also for the breakfast, which was included, you don't have a buffet. Instead of this you have 2 choices from the menu. All the other things, you have to pay.
So, think twice before going to this hotel.

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1  Thank SteFunny_17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2012

Just back from a really wonderful stay at Hip Hotel. The room was incredible, second floor, beach view. The room had shelves for storage, table and chairs inside and out on the large balcony. It was quiet and clean at all times. Peak sun hours could be spent in the shade reading in the balcony hammock and enjoying the nature all around. The restaurant did the job, but I did prefer the food elsewhere. I might agree with an earlier reviewer who said the restaurant was low energy. However the staff everywhere was warm and friendly and super helpful. Excellent hospitality. Bikes can be rented from a few different properties nearby and it is easy to get around the area that way. The beach out front is beautiful needless to say. Overall I had a really great stay here and found my accommodations to be exactly perfect for my needs.

  • Stayed: July 2012, travelled solo
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Thank openticket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2012

We just got back from our first time in Tulum, and the S&S Hip Hotel was a lovely experience. We found the hotel by booking through Citi Travel Rewards, and seeing as there weren't many options, we lucked out. The Hip Hotel is pretty far south on Boca Paila, and since we ate almost every meal in Tulum Pueblo, it was a bit far out. But, the beach was excellent: white sand beaches, chairs beneath the shade of the Palapas, warm water, and sand that was pretty much free of seaweed.

Our room was clean and well taken care of throughout the trip. It was large, very cool (despite being there in July) and pretty cozy. There were two candles and matches on the bedside stands, which made it very romantic inside! The soap and shampoo smelled delicious, and there was a huge bottle of water on the counter each day. The shelving for our clothes was super convenient and better than just having a bureau. We had a garden view, which we ended up preferring because it seemed more private. We walked by the rooms with the ocean view every day to go to the beach, and it did not seem like anyone walked by our room.

The managers and staff were all extremely helpful and welcoming. Everyone had great recommendations and were available to chat (or practice your spanish)!

  • Stayed: July 2012, travelled as a couple
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1  Thank Leda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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