My husband and I just returned from a 1 week stay at this hotel and I have to admit I was a little skeptical after reading some of the reviews. Overall, it met most of our needs and we had a great time.
Pros: We stayed in room 13 and it was beach front with a beautiful view. The view was slightly obscured by some vegetation, but this was not a huge deal for us. Room 14 might have had a little better view of the ocean. Our room was nicely laid out with double sinks, a large shower and a sitting area with a small table. There was a twin size bed in the room as well for lounging and extra guests. The room was next to the restaurant, but that was not a problem for us. Also, we were able to get Wifi in our room due to the proximity to the restaurant and we liked the convenience of the restaurant being so close to walk to for breakfast every morning. Our room was very close to the beach, literally 30 steps to the first palapa! We walked up and down the beach and viewed many hotels, and this hotel seemed to have the most beach chairs available and one of the widest sections of beach. The chairs were always available and very comfortable. The staff at reception were very accommodating and set up a diving trip for us very easily. I got a massage at the hotel and it was wonderful, prices are comparable to in the states.
Cons: Service was hit or miss on the beach. Most of the time, we had to walk to the restaurant to order drinks and though it is not a long walk, it is inconvenient to have to get up from the beach chair! We are early risers and there is NO COFFEE available until 730 a.m. every morning. It would be great if they could have coffee available at reception or in the restaurant earlier for guests! The coffee is very good and the lattes they sell in the restaurant are awesome and available all day long! The food in the restaurant is hit or miss also. Our first lunch was not great, but we had dinner there one night and it was delicious. Breakfast is pretty good as well and they keep your coffee cup full once you arrive. Room service could have been better, they never took my old coffee cups out of the room or replaced our water glasses, even though they were visibly soiled.
The lack of air conditioning wasn't a huge issue since we knew ahead of time that there would be none. The breeze is pretty good to the room, but if I had a choice, I would prefer air conditioning due to the humidity. All in all, we had a great time and would definitely consider returning.
- Official Description (provided by the hotel):
- With 22 rooms, our oceanfront hotel has a wide beach of white sand and crystalline sea, peaceful garden with palm trees, Restaurant-Bar oceanfront Mexican fusion cuisine - Gourmet, Lobby Lounge with Bar - Bar with free internet connection (WiFi), Free Parking, Bar Beach and highly trained staff will do everything to make your stay fabulous.Some days are blue and calm, the waters warm, delicious ... Some days are cloudy, with big storms, even when it seems that the ocean is going to devour the birth of a new day full of sun and heat.All rooms, located just steps from the beach, have a king size bed, some with sofa bed, ceiling fan, 24-hour electricity, closet, safe box, private bathroom with shower, screened windows and balconies or terrace with hammock. Spectacular beach of soft white sands and calm seas • reclining beach chairs with umbrellas, palapa • Beach bar with international drinks and cocktails • Beautiful gardens with palm trees on white sand • Restaurant - oceanfront outdoor terrace and panoramic view • Coffee-bar in the Lobby • Free parking • Free Internet access in the Lobby Cafe-Bar • Currency exchange at reception • Transfers to / from Cancun airport can be hired on reservation • Laundry on request • Medical service on request Other Amenities:Car rental on reservation Massages by appointment, hotel marketing by aliveunique ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, Travel Republic (UK), Ebookers, LoveHolidays, Traveltool, S.L.U., TripOnline SA, Evoline ltd, Cancelon and HotelQuickly so you can book your Hip Hotel Tulum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- s And s Hip Hotel