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“If you want to real Tulum, you'll love the Hip!”
Review of Hip Hotel Tulum

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Hip Hotel Tulum
Ranked #38 of 95 Hotels in Tulum
Certificate of Excellence
Salida, Colorado
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“If you want to real Tulum, you'll love the Hip!”
Reviewed 30 June 2014

We've just returned from two weeks in Mexico. During the trip, we were married at a private house in the Sian Ka'an Biosphere Reserve. Most of our friends and family stayed at the Hip Hotel for four to eight days. We spent three nights there prior to the wedding and ate many meals. We selected the hotel because of the kind staff, gorgeous stretch of beach, delicious food (we are true foodies), free full breakfast and fair room rates. The Hip Hotel expertly accommodated a large group. I cannot say enough good things about the experience. We looked at many of the hotels on Tulum beach, and also stayed at Be Tulum and El Pez. In the end, we settled on the Hip Hotel and will be back again.

I usually on the positive first in my reviews, but in this instance I need to start by saying I've read many of the negative reviews. I can't help but wonder if they were written by people who would be better suited for a week at Dreams Tulum or the Marriott in Cancun? I feel like we stayed at different hotels. Yes, you may have geckos in your room or find the occasional giant jungle bug in the shower. It is Tulum. If you have a disability, it might not be the best place for you. There are lots of stairs and lots of sand. You are nestled between the ocean and the jungle. This will happen at any hotel on the beach strip. Even when being treated to a $560/night (overpriced!) honeymoon suite at Be Tulum, we had geckos visiting us at night, lots of sand and lots of stairs. Also, there will be noise on the road in the morning. As Tulum beach becomes more and more developed, there is constant traffic. Staff are arriving the morning and locals will be selling them breakfast from the road. Dogs run free. Embrace it. Or find another vacation spot. If you don't spring for a beach front room, you may be hot at night. The ocean front breezes are constant and they block the noise and cool you down. This is a choice you make when you book a hotel. Tulum is a popular destination spot for weddings, and the weekend parties may be difficult for some travelers. There were 10 weddings the same night as ours on Tulum beach. We had live music at every hotel we stayed at and embraced it as part of the Mexico culture. Several hotel guests crashed our wedding events and we welcomed them. My husband, myself and our guests spoke as much Spanish as possible to the Hip Hotel staff and the gesture went very far in making fast friends! While all of the staff did speak some English, we found that providing our guests with helpful Spanish phrases added to everyone's experience at the Hip! The rooms are somewhat more spartan than the more expensive hotels on the beach we stayed at, but also less expensive and with much better beaches and balconies. The wi-fi does not reach to most rooms but is available in the open air lobby 24-hours a day. Tulum is not a place for wi-fii lovers, at any hotel.

Some of the most positive aspects of our stay:
1. Many of our single, older and less seasoned travelers were greeted at the Cancun airport with pink roses, bottled water and driven in a nice Mercedes Benz. They loved it!
2. Sandra planned fantastic and worry free pre-wedding events for us and 1/5 of the price of other wedding venues in the area. She planned a beach party with live music, passed hor dourves and unlimted margaritas for very little cost and no stress on the bride and groom. It was one of the best parties of our lives. She also knew when to shut the bar down and send everyone to bed.
3. The beach is incredible. There is a lot of space to spread out and relax. It would be hard for you to find a better beach front property in Tulum. We saw turtles and swan from sunrise to sunset. The cabanas are a nice touch. The restaurant deck is fabulous.
4. The ocean front rooms are spacious and worth the extra cost. We stayed in Room 18, which provided lots of privacy and space. Each room has a hammock. They are somewhat spartan.
5. We are true foodies. Before you book a stay, it helps to recognize the food of the Yucatan Peninsula is a much simpler form of Mexican comida or Tex-Mex than most travelers are used to. We picked the hotel mostly because of one peaceful afternoon eating the Pescado Aguachilies on the open air balcony. I could eat this meal, and the hotel's fresh guacamole and homemade chips, every day. In fact, I did during my stay. We also loved the Hartwood and El Camello Jr. The free breakfast does include eggs made any way you like. The Spanish speakers in our group found this included many elaborate breakfasts. We LOVED the deck and spent whole days there eating, drinking and making memories with our family and friends.
6. The location is great. There are lots of other fun restaurants to walk to and fun shops to explore. You are very close to the biosphere reserve and also a quick drive to town.

In closing, I could not be happier with our Hip Hotel experience. If you want the real Tulum, you won't be sorry. Not everything will be perfect, but it will work out perfectly. Be open to the Mexican culture. Understand your destination. And if that isn't your style, consider a higher end option such as Be Tulum, Dreams or Ana y Jose. But for us, after one night at Be Tulum, we were happy to return to the Hip!

Room Tip: Room 18 is the most private. Perfect for romance! Definitely splurge for an ocean front or second fl...
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  • Stayed June 2014, travelled with family
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Helpful?
13 Thank csuppy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aliveunique, Owner at Hip Hotel Tulum, responded to this review, 4 August 2014
WOW...what a review, I am glad this come from one of our guest, this is a perfect description of our destination this is Tulum from the first hotel to the end of the strip.....

Welcome to Tulum lovers anytime....

HIP HOTEL TULUM
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1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 June 2014

My family recently spent a week at the Hip Hotel in Tulum and we had a great stay. Now if your looking for a high rise hotel this won't be the place for you. The Hip is quiet and environmentally beautiful. The restaurant was excellent and the staff very attentive. The location is right on the ocean and could not have been more beautiful. Be warned there is no AC but with the large screen doors and windows we were comfortable in June. I liked the place and would not hesitate to return.

  • Stayed June 2014, travelled with family
    • Value
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Helpful?
4 Thank James C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aliveunique, Public Relations Manager at Hip Hotel Tulum, responded to this review, 4 August 2014
James, you are welcome any time....

our best regards

HIP HOTEL TULUM
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Grand Junction, Colorado
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 June 2014

We thoroughly enjoyed our stay at Hip Hotel.

Rooms:
The rooms are fine, nothing exquisite. They were clean, and spacious and functional. The beds were comfortable. The rooms would get hot if there isn't a breeze- so get one on the second floor or splurge for an ocean-front. They do have ceiling fans (no AC) and safes. You can ask the front desk for a floor fan as well. NOT much privacy as we were in room #3 right near the lobby.

Food:
There is an "included breakfast" that consists of fruit, fresh squeezed OJ, bread and either pancakes or eggs as you like them. This may get boring if you stay a long time. The other food is overpriced for what you get and there are lots of options on the beach. That being said the dining area is pretty and breezy with stunning views.

Location:
This is right on a BEAUTIFUL beach. There are little beds and palapas you can use on the beach.

Staff:
We found the staff very nice and friendly and helpful when asked. Parking is available and they will park your car for you in a lot somewhere near.

Room Tip: Get a second floor room for more air movement- or if you can afford it- a beach front room.
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  • Stayed June 2014, travelled with friends
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Helpful?
3 Thank iguana m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aliveunique, Public Relations Manager at Hip Hotel Tulum, responded to this review, 4 August 2014
Thank you for your time in review our stay....your comments help others to pick their best hotel according to their needs and budget....


Regards

HIP HOTEL TULUM
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Kansas City, Missouri
1 review
Reviewed 2 June 2014

The view from our room was absolutely gorgeous, you just walked a few feet and there was the ocean. The room was clean, took a shower with an oversized roach, lizards crawl on the walls, water leak under the toilet stool. Electricity, but no air-conditioning. No privacy. The restarurant was the worst restaurant in the area!!! But to relax for a few days with a great view, it will do. Its a very open, free, atmosphere. The surounding restaurants are great!! The pizza place and the Indian food and the mexican food place is great!!! So if you are a boutique shopper, Tulum is the place for you...I will go back, but not to the "Hip Hotel".

Room Tip: Pick a different hotel.
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  • Stayed May 2014, travelled as a couple
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Helpful?
Thank fiitrainerj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
keller
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 31 May 2014

My husband and I just returned from a 1 week stay at this hotel and I have to admit I was a little skeptical after reading some of the reviews. Overall, it met most of our needs and we had a great time.

Pros: We stayed in room 13 and it was beach front with a beautiful view. The view was slightly obscured by some vegetation, but this was not a huge deal for us. Room 14 might have had a little better view of the ocean. Our room was nicely laid out with double sinks, a large shower and a sitting area with a small table. There was a twin size bed in the room as well for lounging and extra guests. The room was next to the restaurant, but that was not a problem for us. Also, we were able to get Wifi in our room due to the proximity to the restaurant and we liked the convenience of the restaurant being so close to walk to for breakfast every morning. Our room was very close to the beach, literally 30 steps to the first palapa! We walked up and down the beach and viewed many hotels, and this hotel seemed to have the most beach chairs available and one of the widest sections of beach. The chairs were always available and very comfortable. The staff at reception were very accommodating and set up a diving trip for us very easily. I got a massage at the hotel and it was wonderful, prices are comparable to in the states.

Cons: Service was hit or miss on the beach. Most of the time, we had to walk to the restaurant to order drinks and though it is not a long walk, it is inconvenient to have to get up from the beach chair! We are early risers and there is NO COFFEE available until 730 a.m. every morning. It would be great if they could have coffee available at reception or in the restaurant earlier for guests! The coffee is very good and the lattes they sell in the restaurant are awesome and available all day long! The food in the restaurant is hit or miss also. Our first lunch was not great, but we had dinner there one night and it was delicious. Breakfast is pretty good as well and they keep your coffee cup full once you arrive. Room service could have been better, they never took my old coffee cups out of the room or replaced our water glasses, even though they were visibly soiled.

The lack of air conditioning wasn't a huge issue since we knew ahead of time that there would be none. The breeze is pretty good to the room, but if I had a choice, I would prefer air conditioning due to the humidity. All in all, we had a great time and would definitely consider returning.

Room Tip: Ocean front rooms are worth the extra money and extremely close to the beach.
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  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
Thank txtraveler2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aliveunique, Public Relations Manager at Hip Hotel Tulum, responded to this review, 4 August 2014
Thanks for your review, I like the way you point that our hotel do not feature AC, that is the way it is....

Hope to see you in Tulum on your next visit....

HIP HOTEL TULUM
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Hong Kong
Level Contributor
50 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 18 May 2014

We had an upstairs room with ocean view. Initially I was a little disappointed that we didn't walk straight out onto the beach but actually I think we had it better as our room offered more privacy and we also didn't trek in quite so much sand. The view is not completely unobstructed and you can see trees and other cabanas in front, however the view is still lovely. The rooms are nicely decorated and the bathrooms are of good size and with clothesline, a must when on the beach. We did miss the aircon and wouldn't have wanted it to be any hotter, some nights it was just a bit uncomfortable. There is a hammock and table and chairs outside which was nice, especially because it was very windy while we were there and this offered us a little more shelter from the elements. Because it was so windy the sea was a bit rough and we couldn't go smorkeling which was disappoining, but of course one can't control the weather and Tulum is beautiful regardless. Silvia at the front desk went above and beyond to help us, and organised a tour for us in Sian Kaan which was excellent. We had originally booked to go snorkeling at Akumal but she came to find us the night before to explain they hadn't been able to go out that day due to the weather, and the weather wouldn't be that good the next day so would we like to cancel. The rest of the staff from housekeeping to the restaurant was also very good. Breakfast in the restaurant was average so we didn't eat there again, although we did enjoy some drinks on the terrace on a couple of occasions. There are plenty of excellent restaurants nearby including Casa Banana and Simple. Just remember that some of these resturants don't take credit card so you must pay cash. They do not seem to care if you pay USD or MXP. Silvia recommended several excellent options to us and we could walk to them all (although some were a longish walk but we loved this along the beach).

Room Tip: Ocean view for sea breeze and top floor for privacy
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  • Stayed April 2014, travelled as a couple
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Helpful?
Thank LionHongKong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 May 2014

We have been coming to Tulum for years and have stayed in the best boutique hotels from Coqui coqui, Ahau, Las Ranitas etc. they all have their own specialty and were always great. But if you don't want to pay big bucks but stay literally on the beach, foot steps from the water, top of with great service and happy folk always there to help, and I almost forgot super child friendly! Then Hip Hotel is you pick! Loved everything about it and traveling with an infant is not easy, buts from Nancy at booking to Silvia at the reception, they where so helpful in every way.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ResandeAnnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hip Hotel Tulum

Property: Hip Hotel Tulum
Address: Carretera Tulum - Boca Paila Km 8, Tulum 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
#26 On the Beach Hotel in Tulum
#33 Romantic Hotel in Tulum
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hip Hotel Tulum 3*
Number of rooms: 30
Official Description (provided by the hotel):
With 22 rooms, our oceanfront hotel has a wide beach of white sand and crystalline sea, peaceful garden with palm trees, Restaurant-Bar oceanfront Mexican fusion cuisine - Gourmet, Lobby Lounge with Bar - Bar with free internet connection (WiFi), Free Parking, Bar Beach and highly trained staff will do everything to make your stay fabulous.Some days are blue and calm, the waters warm, delicious ... Some days are cloudy, with big storms, even when it seems that the ocean is going to devour the birth of a new day full of sun and heat.All rooms, located just steps from the beach, have a king size bed, some with sofa bed, ceiling fan, 24-hour electricity, closet, safe box, private bathroom with shower, screened windows and balconies or terrace with hammock. Spectacular beach of soft white sands and calm seas • reclining beach chairs with umbrellas, palapa • Beach bar with international drinks and cocktails • Beautiful gardens with palm trees on white sand • Restaurant - oceanfront outdoor terrace and panoramic view • Coffee-bar in the Lobby • Free parking • Free Internet access in the Lobby Cafe-Bar • Currency exchange at reception • Transfers to / from Cancun airport can be hired on reservation • Laundry on request • Medical service on request Other Amenities:Car rental on reservation Massages by appointment, hotel marketing by aliveunique ... more   less 
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Also Known As:
s And s Hip Hotel

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