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“The Best One” 5 of 5 bubbles
Review of Be Tulum Hotel

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Be Tulum Hotel
Ranked #22 of 91 Hotels in Tulum
Certificate of Excellence
san francisco
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“The Best One”
5 of 5 bubbles Reviewed 26 May 2011

After a disappointing stay at another of the more expensive Tulum hotels, and a walk up and down the entire beach in search of the honeymoon hotel we thought we'd signed up for, we discovered beTulum and our honeymoon was able to begin.
It is worth the price, a beautiful sanctuary with delicious food and lovely staff who deliver great service with a genuine smile. My (extremely particular) husband says it is the most beautiful hotel room he's stayed in - the combination of thatched roof and indoor/outdoor shower, simplicity and modern design and services is just what you need and nothing you don't.
Their beach lounging is dreamy with many different shade/sun options. We even watched a film on their movie-night screen set up on the beach while eating delicious pizzas.

Thanks for making our honeymoon all we hoped it would be, beTulum!

  • Stayed May 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank cocoBsf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeTulum, Online Communications Manager at Be Tulum Hotel, responded to this review, 2 June 2011
Dear "cocoBsf",

Thanks for your kind review!

It's inspiring to read that you enjoyed your Honeymoon staying with us at Be Tulum. We do our best to make those special moments even more special.

We hope to welcome you back again in the future!


Kind regards,


Be Tulum Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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820 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (214)
Date | Rating
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English first
Panama City, Panama
Level Contributor
67 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 24 May 2011

We had the most amazing time at our honey moon! everyone was so carefull about our experience that were defenitely comming back!!! the attention at all areas made us feel like at home and more than welcome... the food was delicious everytime, the beach was extremely beautiful, the peace around the place was priceless!!!! one of my top places around the world! we loved it! plus the place looks exactly as the pics you can see at web page =)

Room Tip: all rooms are beautiful
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  • Stayed May 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Roy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeTulum, Online Communications Manager at Be Tulum Hotel, responded to this review, 2 June 2011
Dear "roycastillero",

Thank you for your most positive feedback about our hotel!

Honeymoons are something to be remembered forever, and we are honored you chose us for this amazing time in your lives.

We hope to see you again soon on this beautiful part of the world.


Kind regards,


Be Tulum Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 May 2011

My wife and I had the pleasure of staying at Be Tulum for our honeymoon/first anniversary. It was the most relaxing and wonderful trip we've ever taken. The hotel is gorgeous and modern, but still extremely cozy. The staff was extremely accommodating yet easy going. The beachfront at the hotel is pristine and beautiful. We road the hotel provided bikes to the nearby ruins (just 10km down the road) one day, but mainly just did some serious relaxing by the beach and pools. Each room either has its own private mini-pool or jacuzzi... a great extra for the evening or just after a day at the beach. We got massages the first day.... amazing. The rooms were very well maintained and very quiet, especially since there are only about 20 rooms available at any time, and there are no young kids running around. The food at the hotel restaurant was quite delicious. Fantastic assortment of different styles of ceviches. Overall a near perfect experience. Go there!!!!

Room Tip: All the rooms look amazing. Bottom floor for pool.
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  • Stayed May 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Chriskreg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeTulum, Online Communications Manager at Be Tulum Hotel, responded to this review, 27 May 2011
Dear "Chriskreg",

Let's start by thanking you for posting this nice review regarding your recent stay. A honeymoon is a very emotional experience, and we are very happy to see you had such a lovely time in Tulum.

We hope to see you again soon on this beautiful part of the world.


Kind regards,


Be Tulum Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
new york City, New York, USA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 May 2011

From the moment we arrived to the moment we left, the staff of Be Tulum were so accommodating without being overbearing. We came for a friend's wedding, so we had the whole place to ourselves. We booked one of the Jungle rooms, and while there was no beach view, it didn't really matter because it was a short walk to the beach. The room's decor was simple and modern. The food and drinks were also excellent--we lived on the tacos and the ceviche. It's a little pricier than other places in Tulum, but you really get what you pay for. The air conditioning is a nice reprieve and welcome luxury after a long hard day at the beach. I would recommend this place for couples who want a romantic place to stay. Thank you Be Tulum for such a memorable stay.

  • Stayed May 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank lepotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeTulum, Online Communications Manager at Be Tulum Hotel, responded to this review, 27 May 2011
Dear "lepotter",

Thank you for you positive review! We love to read our guests had a nice time with us.

We are looking forward to welcome you again very soon.


Kind regards,


Be Tulum Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
1 review
5 of 5 bubbles Reviewed 19 May 2011

I stayed at Be Tulum during my second trip to Tulum. Be Tulum was not open during my first visit. I chose Be Tulum for its beauty, modern/green aesthetic and overall amenities. It was perfect in every way. Staff was incredibly friendly and helpful and the service was impeccable! Very relaxed vibe. They ensured i was comfortable and pleased from the moment i arrived through the moment i departed. I highly recommend Be Tulum and plan to stay there again. Perfect in every way!

Room Tip: Top Floor Ocean front best room. Or room with pool
See more room tips
  • Stayed May 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank klprice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeTulum, Online Communications Manager at Be Tulum Hotel, responded to this review, 27 May 2011
Dear "klprice",

Thank you for your nice words. We are so glad you had a great time!

Whenever you return to Tulum, we will be ready to serve you.


Kind regards,


Be Tulum Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
1 review
5 of 5 bubbles Reviewed 18 May 2011

My partner and I stayed at Be Tulum for a friend's wedding. The price, while a bit steep compared to other hotels in the area, is well worth the experience and luxury.

PERKS:
1. Free parking:
We were able to park our rented car in a free parking lot, which is really just a large, outdoor, gravel area across the street from the hotel.

2. Free wifi:
The wifi was spotty at times, but it was generally okay.

3. Private plunge pool, hammock and outdoor shower:
We stayed in a ground floor room (J7) with our own private plunge pool, hammock and outdoor shower (in addition to an indoor shower). It's seriously as beautiful and serene as it sounds.

4. Complementary water in your room:
The hotel provided two bottles of water every morning so we could safely brush our teeth without fear of Montezuma's Revenge.

5. 24 hour air conditioning:
It gets HOT and HUMID so 24 hour AC was nice to have.

6. Public outdoor pool:
The infinity edge pool by the restaurant, overlooking the ocean, may not seem necessary, but I used it often. It was a great option if you didn't want to be in the rough ocean.

7. Complementary bikes:
We took out the complementary bikes one day and explored the area. The bikes were older and rustier, but they worked fine and did the job. I believe they only have four so you can't go out with a large group.

8. Be Tulum's stretch of beach:
The layout of the private stretch of beach was great. Comfortable beds with shade and beds and chairs without shade for all the sun bunnies. Every morning, I would find fresh towels placed on all the beach beds.

9. Staff:
Exceptionally friendly and helpful staff. I didn't catch everyone's name (otherwise, I'd give them all a shout-out), but two stand-outs are Ana, the hotel manager, and Cesar, the restaurant manager.

ROOM FOR IMPROVEMENT:
1. Food:
The food was a bit bland. I would've preferred something more "authentic," but this is a minor quibble.

2. Mini-fridge:
Would've been nice to have a mini-fridge to keep water cool.

All in all, I LOVED my stay here and would highly recommend it to anyone.

  • Stayed May 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mspaic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeTulum, Online Communications Manager at Be Tulum Hotel, responded to this review, 26 May 2011
Dear "mspaic",

Many thanks for sharing the good experience you had with us! We always try to do our best, so it's very nice to read words like yours.

Our prices might be a bit higher than average, but we think our hotel is worth it (and apparently you think the same).


Kind regards,


Be Tulum Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brooklyn, New York
1 review
5 of 5 bubbles Reviewed 18 May 2011

First off I'm a cinematographer and I'm attracted locations that are visual and aesthetically pleasing. Be Tulum is a beautiful hotel that integrates it's look into it's atmosphere rather than fighting it. The architecture is beautiful. I was there recently for my brother's wedding and I found this place to be the perfect setting for it. The staff is amazing, accommodating, and just generally good people(say hi to Cesar for me) and the restaurant had some of the best arrachera and fish tacos I've had (but do go to Matteos as well.) Honestly this place was worth every cent and if you're looking to step up your experience in Tulum I can't think of a better place to stay than Be.

  • Stayed May 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LukeMcc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeTulum, Online Communications Manager at Be Tulum Hotel, responded to this review, 26 May 2011
Dear "LukeMcc",

Thanks for the positive feedback! We work hard everyday to please the guests.

We also think -as you do- that aesthetics are very important for a successful design, and we made a huge investment in that area. It's good to know you appreciated it.

Kind regards,

Be Tulum Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Be Tulum Hotel

Property: Be Tulum Hotel
Address: Carretera Tulum-Boca Paila Km.10, Tulum 77780, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #22 of 91 Hotels in Tulum
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Be Tulum Hotel 4*
Number of rooms: 20
Official Description (provided by the hotel):
A happy marriage between nature and construction. A boutique hotel for world travelers seeking for total relaxation. Between the jungle and the sea, 20 comfortable, exquisitely designed rooms to enjoy facing the spectacle of the sea. ... more   less 
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