The website looks nice, but that's about it.
As other guests already said: the service is bad.
We had a private room booked for three nights. On arrival the girl at the front desk told us that we had rooms 3 and 4 - meaning that after 2 nights we had to pack our staff and move to another room.
She also had charged my credit card already for the three nights - without ever asking how I would like to pay. She cancelled the charge and I was allowed to pay in cash....
When complaining she could not help us, we should talk to the manager-which we did the next day. He's some arrogant american telling us that this could happen anytime and would be normal.
Strange that it never happened before.
But in the end complaining did not help: no upgrade to one of the upper rooms (which are nicer) no discount given.
Just take any other hotel / cabana nearby . there are many choices.
And Yoga Shala is not even located on the beach
- Official Description (provided by the hotel):
- We are a holistic, yoga oriented petit hotel 50m away from Tulum's pristine beaches offering the most yoga classes in Tulum on a regular basis. Set amongst luscious tropical gardens, there are 15 rooms available, some with private bathroom, some share the communal bathrooms. We also have an onsite a health orientated restaurant, clothing boutique, massage room and there are bicycles for hire. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com so you can book your Yoga Shala Tulum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Yoga Shala Tulum Hotel Tulum