I had stayed in Hemingway for about 6 times since 2008. When I first stayed there, this place was outstanding by any means. It was serene, dreamy vacation. Our first times were so great we did not care the prices were higher than others-- it was worth it. I sent over so many friends over the years. It was intimate, very attentive, the food in their restaurant was delicious. We always stayed in the Jaguar (which is the beach front cabana and very spacious)
The last two times I've been there was very poor. In my opinion, outrageously expensive for what you get. (Like by double) I went with my husband and it was so so-- Prices went considerably higher, we did not like the hospitality at all, felt like they were just too busy to run the place...and we have been going there for a while! ... And I thought, well, maybe it was this one time, and then I took my mother and a friend and of course raved about this place prior to our arrival.
The room was a garden room. no view and small. Fine. We did not have any hot water, and after they changed our room a day later, we still had to take a shower in a different room every day. Problem happens, but every time, we had to wait for a long while for someone to come in, and then, that someone had to stay in our room for a while to fix the problem. It was not just that. We felt like we were second rated guests and that's not what I call a good hospitality at all. To say my mother and friend did not like the place would be an understatement. My mother left a ring in our cabana and when I emailed them asking for their help and to see if they find it, I got a short message back: NO. The restaurant is still very expensive, but the food is not as great as it used to be.Super oily, same menu almost every night. It seems like they lost their touch, the magic is gone, and it's just a business trying to make money. The price is not worth it. Period. maybe they got tired, I don't know. Still, It's a shame, because I loved that place, but I wont be back anymore. The only thing I will miss will be their cinnamon coffee...
Our last time we chose a different place not too far away, and it was amazing. better rooms, half the price and great service.