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“JUST PERFECT”
Review of Rosa del Viento

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Rosa del Viento
Ranked #21 of 96 Hotels in Tulum
Certificate of Excellence
Mexico City, Mexico
2 reviews
“JUST PERFECT”
Reviewed 29 April 2014

I think that this is the greatest peace of beach on earth. I was there for a week and could have stayed one more. Massimo and Elisa have created an environment that makes you never want to leave and if you have to leave then they make you want to rush back.
I loved it and I will go many many more times!

  • Stayed April 2014, travelled with friends
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Thank RCT1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Shanghai Region, China
Level 5 Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 27 April 2014

First of all, if you're not familiar with the area, Rosa del Viento is at the very end of the Zona Hotelera (hotel zone) stretching south along the beach from the little town of Tulum all the way until it meets the protected land of the Sian Kaan biosphere. It's about 10km from Tulum itself. In many ways this is a positive, because the closer you get to Tulum, the more busy and touristy it gets (although still much quieter and more genuinely Mexican than Cancun or Playa del Carmen). The only thing to be aware of is that you'll either need a car or be happy to walk, in order to get to and beyond the hotel. We didn't bother with a car (we got a private transfer there), so we regularly walked 1-2km up the beach to explore other restaurants - it's a lovely barefoot walk in the sand, so we didn't mind - but it's good to know if that's not your thing. Also, the road just north of the hotel is utterly pitch black at night so if you want to venture out in the evening, bring a torch! There are also taxis which will run you up to Tulum or anywhere along the road for around 150 pesos - a couple usually hang around outside Rosa del Viento.

With all the above said, you may simply not want to leave the hotel! The beach is lovely - soft white sand, which shelves out very gently so you can walk in at least 50 yards and still be able to stand up in the warm water. It was a bit breezy while we were there so the waves can get up a bit (great for the kite surfers) but still very safe. Rosa del Viento has lots of sun loungers and umbrellas and we got a nice space every day. The restaurant is a little set back from the beach and has a good menu - not the best we ate in Mexico, but pretty good. Staff are really friendly and happy to chat in either Spanish or English. The fish tacos and ceviche were especially tasty and my husband demolished a few of their pizzas with gusto as well. However, it just gets a bit samey eating there all the time (and it's quite busy) so I'd definitely recommend exploring - the restaurants at Las Ranitas, Om and especially La Zebra hotels are also really good. Just turn left on the beach and follow it north until you see something you like!

The rooms themselves are spotlessly clean and pleasantly appointed, if not luxurious. The shower and loo are plastered with a tile floor - as it's an eco hotel, loo roll in the bin alas, but it was regularly emptied and not a problem really. There's air con and a fan, so you can have a blissfully cool oasis to escape to when it gets too hot. At night all you can generally hear is the sound of the sea - very peaceful. We did hear some snatches of music from further up the beach on two nights when the wind was blowing that way, but not enough to keep us awake - as it might be, if you were staying nearer!

To sum up, this hotel is very good. I think it's still a little short of perfect, for a couple of reasons:
1) Uninspiring breakfast options - included in your room rate is a choice of Mexican (scrambled eggs with peppers, rice, beans, tortillas), American (plain scrambled eggs, hash brown, bacon, toast), Italian (croissant and toast) and 'healthy' (fruit plate). However, they're all a bit bland and stodgy, with the exception of the fruit plate - but sometimes you need more than that. You can't help thinking they deliberately make them that way to encourage you to buy the other (paid-for) breakfast options, such as pancakes and chilaquiles - and we did do just that in the end. But I think it would be better to have a good buffet, so you can choose a range of items - instead of only being able to have fruit on its own for example - and put a bit more seasoning and spice, especially in the Mexican options!

2) Tour choice seemed limited, and there were differences between the list at reception and the information provided in the room. It was mostly full-day, pricey trips, which often included a whole range of activities that you might not necessarily want. For example, we'd have liked to see the ruins at Muyil but we didn't want to go ziplining and hiking as well. Pretty much the only snorkelling option was a full day in Sian Kaan (which we did do and was fab) but cost $135 when there were hotels along the road offering a snorkelling-only trip for $40. That said, the Sian Kaan trip is worth splurging on - we didn't realise from the info given, but it included turtle- and dolphin-spotting in the bay (we saw both, absolutely unforgettable) and sea bird nests, as well as a brief snorkel and swimming. So, more and better info please!

3) The front reception is a bit patchily staffed and not everyone is that helpful. There's usually only one person so if others come up while you're talking to them, you tend to get left mid-query while they check what the next guest wants - a bit irritating. There are no telephones either, so you have to go up to the front desk for whatever you need.

4) Just a bit more attention to detail - fixing the cash machine would be handy, some torches at reception, some guides to the local area etc.

This is a very good hotel that mostly gets it right - as I said, just a little bit short of perfect. However, we would definitely consider staying here again if we return to Tulum.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank cuppa_queen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pennsylvania
Level 6 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 26 April 2014

This was our 3rd trip to Tulum, & I think we found the perfect place on the beach. We absolutely loved the location and beach here at Rosa del Viento. It is more isolated than most, yet offers the right mix of amenities to make it extremely comfortable. We were still able to walk to some of our favorite places, but we were far from the busyness of the area further north. If you don't want to walk, it is a $10usd cab ride to the meca.

Our room was an upper level sea front room and was heavenly (room 10). Just go down the stairs and you're on the beach. The room was immaculate; bed was good, very comfortable, linens were soft (we slept great); bathroom nice, lightling a little dim, but adequate. We used the a/c only on our last night when we really needed to sleep. Otherwise it was delightful to sleep to the ocean sounds & breeze. Nice large deck with a direct sea view (wish I was sitting there right now). We had 2 chairs on the deck, but no table. So we took the little bench from the room to rest our drinks. Maybe a little table would be a nice touch. You will get some local organic honey toiletries that are nice too. Really upper chic Tulum if you know what I mean.

The beach here is beyond perfection. Wide and super soft sand. The most perfect turqoise water. One day the surf was quite rough, but after that, gentle. We swam several times a day every day. No rocks or coral. They have very comfortable loungers under palapas, and really comfortable beach beds. I did not use the beach beds much because they are in direct sun, but neither the beds or loungers were unavailable at any time (there are plenty of both).

The restaurant was very, very good. For breakfast you have a choice of 4 options included with your room and it is delicious. We had the american each day which includeds 2 eggs any way, bacon, hash brown, bread w/butter & jam, coffee, juice. What more could you ask for. We did go out for some meals, but what we had here for lunch & dinner was really good also.

All of the staff were so nice & helpful. We felt so welcomed and at home. I so hope to be fortunate enough to return to Rosa del Viento. Tulum is probably my favorite place on earth right now, & I would like to spend my time there at Rosa del Viento.

Room Tip: There are 10 seafront rooms in 5 units, 1 upper & 1 lower in each. If you can, definitely choose...
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  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
Thank Vakshuner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level 3 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 April 2014

Rosa del Viento made our trip to Tulum peaceful and relaxing.

I would argue that this hotel has the best section of beach. I went running on the beach toward Tulum and saw that the other hotels seemed to have either few lounge beds, a small strip of beach access, or small amounts of trash. The hotel staff is very attentive and will set up beach umbrellas over the loungers if requested.

Most of the staff spoke great English and everyone was very patient with bumpy Spanish.

The restaurant has great food. Breakfast was included with the room and it was quite good (eggs, beans, rice, bacon, juice, coffee, tea). We ate lunch at the restaurant once, while the food is great the portions are large so if you have a small appetite then what they refer to as a "snack" (fresh fish tacos) is actually a meal.

The location is almost at the end of the hotel area and the road has heavy traffic without any side walk or street lights. We rented a car from the airport and were glad we did. The hotel is certainly not far from anything but it would be a long walk to get to many of the shops and restaurants.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gergo P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yukon
Level 5 Contributor
98 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 9 April 2014

We stayed the day here and loved it. Nice loungers, beds, and very welcoming staff. Great food. Had a delicious wood fired pizza. Staff is quick with drinks. The ocean is spectacular here, as are the beaches. Absolute heaven. Would definitely come back for the beach club.

  • Stayed April 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank iceqween13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level 4 Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 April 2014

Rosa del Viento is in a great location, if you want a peaceful trip-at the far south end of the beach/road. Yet, it's close enough to walk/bike/drive if you want to go to restaurants, shops and yoga classes. However, we barely ever wanted to leave-the beach was great-warm, turquoise waves, comfortable chairs, great beach service for afternoon drinks and snacks. The room was great-big, comfortable, nice bathrooms (always a plus in Mexico). Breakfast was included and was good, as were dinners there-the reviews are correct-pizzas were good as was the seafood-caught fresh daily and delivered by boat. We had a garden room and the garden was beautiful and warmer than the windy beach a few steps away. Nice patios with each room as well. Highly recommended.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jean B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brewster, Massachusetts
Level 4 Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 22 March 2014 via mobile

Although we didn't stay at Rosa del Viento, this was the third year that we stayed close by and ate at their restaurant. In the past we had had both very good and not so good meals here but the convenience sent us back this year. We were so pleased to find that the quality of food, from breakfast to dinner was excellent and we enjoyed every bite. As anyone who goes to Mexico knows, eating at a restaurant is never a quick stop but if you know and accept this, it makes for a pleasurable and relaxing meal. This is true at Rose del Viento although the service has definitely improved over last year but the food is worth the wait. Moderately priced with a good selection and a great location makes eating there really enjoyable.

Stayed February 2014
Helpful?
1 Thank janetlnorton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rosa del Viento

Property: Rosa del Viento
Address: Carretera Bocapaila km. 10, Tulum 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #21 of 96 Hotels in Tulum
Price Range (Based on Average Rates): ££
Number of rooms: 18
Official Description (provided by the hotel):
Hotel boutique de 15 habitaciones ubicado a 500 mts. de la biosfera de Sian kaán, una playa privilegiada...Cuenta con restaurant en donde la especialidad son las pizzas y los pescados salidos de nuestro horno a leña ... more   less 
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