We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Our Favorite”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
La Zebra Colibri Boutique Hotel
Ranked #6 of 95 Hotels in Tulum
Certificate of Excellence
Bethlehem, Pennsylvania
2 reviews
“Our Favorite”
Reviewed 25 June 2014

We've stayed here twice and absolutely love it. The location on the beach is perfect and the staff are friendly and accommodating. One of our trips was for a wedding at La Zebra. It was a beautiful setting and went off without a hitch. We'll definitely return!

Room Tip: Make sure you are on the beach side of the road so you get a good breeze.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gretchen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaZebraManager, General Manager at La Zebra Colibri Boutique Hotel, responded to this review, 28 June 2014
Hi Gretchen,

Thank you so much for choosing to return to La Zebra and for writing your review. It is great to hear that you enjoyed your trip, the wedding and staff. We look forward to having you return in the near future.

La Zebra Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

985 reviews from our community

Traveller rating
    745
    181
    27
    18
    14
See reviews for
243
455
42
5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (252)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Scranton, Pennsylvania, United States
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 June 2014

We brought our families together (mine from the USA, my wife's from Colombia) together at La Zebra to spend our wedding and couldn't have been more delighted. We'd stayed at La Zebra before; however, this time we had many others in tow. The staff was professional, exceedingly generous with their time and helpful. The food, which La Zebra catered for the wedding, was phenomenal and the honeymoon suite was to die for. All in all it was the perfect experience and highly recommended for any couples looking to celebrate in one of the most amazing places on earth!

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hank W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaZebraManager, General Manager at La Zebra Colibri Boutique Hotel, responded to this review, 25 June 2014
Hi Hank,
Thank you so much for writing this review. We are so happy you chose La Zebra to host your wedding. It was a great wedding day and the whole group was pleasure to meet. We are glad it was the perfect experience for you. We wish you all the best with your marriage and hope to see you again soon,


Nick
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Little Corn Island, Nicaragua
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 June 2014

I visited Le Zebra for the day. I met my friends here for lunch and beach hanging. The beach here is gorgeous and the service is five star. The guacamole is delicious. I also had the portobello veggie burger; healthy and tasty. I am only bummed I didn't get to try a drink with chaya in it!! Next time, for sure!

  • Stayed June 2014, travelled solo
    • Value
    • Service
Helpful?
Thank Rebecca G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaZebraManager, Director General at La Zebra Colibri Boutique Hotel, responded to this review, 22 June 2014
Hi Rebecca,

It was a pleasure to meet you and we are so glad you had a nice time here at La Zebra and that you enjoyed your day and meals. We will have a chaya drink waiting for you upon your next visit. We send you all the best ,

La Zebra Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, Texas
1 review
Reviewed 13 June 2014

Beautiful hotel and friendly service. I wish though they would have had air conditioners in the jungle cabanas though, it got really hot while there and was hard to sleep in the heat. But aside from that it was a great time and amazing place.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sheaux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaZebraManager, Director General at La Zebra Colibri Boutique Hotel, responded to this review, 22 June 2014
Hi Sheaux,

Thank for writing this review and we send our apologies for the heat here in Tulum. We are looking at options to install A/C in the near future.

We are very happy to hear that the rest of your trip went well and we do hope to see you the future.

La Zebra Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Forest Hill, Maryland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 June 2014

My wife and I had never been to Mexico before. We were headed to La Zebra for my nephew and his wife's wedding celebration. "La Zebra" is about 1 1/2 to 2 hours south of Cancun. We had pre-arranged for travel through "USA Transfers". They were waiting and ready when our flight arrived. Our driver had plenty of stories to tell and made it more of a 'tour' than a transport service. When we reached the hotel, the security at check in was quick to help as was the manager, Fernando. We were settled in in no time.

"La Zebra" was chosen as the destination as my nephew's family is from the US and his wife's family is from Columbia. This was a nice 'half way' point. Between the two families, we had most, if not all of the resort booked. All of the hotel staff was helpful and friendly. The open air restaurant and bar, the beachside lounge chairs and thatch roof umbrellas, the soft lighting in the lounge and beach pavilion all make it an incredible, intimate location. The beachfront wedding went off without a hitch, dinner was served for the entire party and we salsa danced into the night with a live band on the ocean front. "La Zebra" is an excellent choice to make memories to last a lifetime.

There's also plenty of restaurants and shops nearby as well as water parks (Xel-Ha and XCatera) as well as a Mayan ruins site. My 20 year old daughter and I went to the Bahia Principe 'Dolphinaris' and swam with the dolphins. The "foot push" was an amazing experience. All minutes away. What more could you ask for?

Room Tip: They don't have many Cabana's with a direct view of the ocean, so make sure you get that if...
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaZebraManager, Director General at La Zebra Colibri Boutique Hotel, responded to this review, 22 June 2014
Hi John,

Thank you very much for taking the time to write this review. We are very glad to hear that your first trip to Mexico was a memorable one. It was a pleasure to host you guys and the wedding was lovely. It was a lot of fun to see you all dance through the night. We here at La Zebra wish you all the best and hope to see you again in the future.

La Zebra Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 June 2014

Let me begin by saying that I really don't mind roughing it. I spend as many days as possible each summer tent camping in weather ranging from 40f to 100f. However, I don't spend $200+ USD/day for camping. At La Zebra, we were greeted with extreme hostility by the guard upon checking in for five days. Uh oh, bad start. He didn't seem to believe we were staying there, even when we unloaded our six pieces of luggage. He was very concerned that we needed to move our car across the street to the parking lot IMMEDIATELY. We weren't so concerned since we had just experienced a harrowing two-hour drive from Cancun airport after surviving two red-eyes to get there. Not what we needed. Grace was extremely welcoming and sweet, but was in a rush to make sure we got a welcome drink (nice, but we were clearly told ANYTHING else would be charged). Finally, to our room. They insisted on taking our larger suitcases to our room and somehow they both ended up in the sand (small guy carrying two 45 lb. + suitcases), and of course this meant sand in our room for our entire stay. And we brought some home and will likely have reminder sand from time to time. The lock in the door knob didn't work. So, exhausted, we were left standing in the sun while another key was found. We experienced door lock troubles the entire time we were there and, in a kind estimate, I believe we wasted about an hour total trying to get in our room. We visited another guest room with that guest and they had trouble unlocking their door as well. On both of these locks that I observed, it looked like either frustrated guests (or outsiders!) had tried to break in. We were prepared in advance that we would have no air conditioning and that electricity was limited. Even with the CONSTANT, UNRELENTING wind (it was the end of May) and lame-ish fan over the bed, we were rarely very cool in the room. The first morning coffee, pan dulces and two mangos were delivered to our door. That was nice and the only food (other than our welcome cocktail) that was included in the $200+ USD/night. But this was the only day. After inquiring at the front desk, we were told one of the guests had ants in that morning's delivery, so without any notice to other guests the hotel discontinued ANY morning coffee delivery for the remainder of our stay. One could go to the front desk and help themselves. Sometimes there was pan dulce (the same every morning; more pan than dulce, sort of the equivalent of Svenhardt's), sometimes there was fruit and sometimes there was coffee, but never all three--and only for about an hour. So if you missed it, too bad! But you could order breakfast for additional cost! When we checked in, we asked how late dinner was served; we are very late eaters, but willing to adjust if need be. We were told dinner would be served until 10:00p.m., sometimes later if staff was available. Of course the very next night we got in at 9:40p.m. and guess what? Kitchen was closed. We were really hungry, so at that point I was pretty done with the hotel and spent as little time there as possible (and no additional $$) for the remainder of our stay. We had an incident with housekeeping that should have been immediately resolved, but wasn't until hours later. We were awakened on Saturday morning at 7:30a.m. by construction noises (saws, pounding nails) coming from behind our room. We were told it was the adjoining property and they had no control over the noise. The DJ at the wedding we were attending was shut down that night at 11:00p.m. sharp due to the "neighbors". But that didn't keep the live Salsa band from blaring past 11:30p.m. on Sunday night. Very inconsistent. It stormed the last three days we were there and we had a leak through our roof and down a wall. Fortunately, this wasn't where we were keeping our bags and our leak wasn't even close to the lakes that appeared in two other rooms (on either side of us) we saw on the property. When we left, as a parting gesture, the guard got surly with us again. Oh how we'll miss him! Did I mention we had some snorkling gear stolen from our trunk? Although we did stop at a few places the day this happened, we're fairly sure this was taken from our car in the La Zebra parking lot. Good job! On the plus side, the room was clean (other than our suitcase sand) and we got two bottles of water of every day. Nice water pressure in the shower although the floor in the bathroom area was extremely rough and continued to chip off during our stay. This was our first visit to this area and I was surprised in general at the high-ish prices, especially for the off-season (hurricanes). I was beginning to think that what we paid was pretty normal in the area for this type of lodging. Until we visited a hotel where our friends were staying just a few kilometers down the road. Ultra-modern: pool, hot tubs, luxury suite with air conditioning and television and included all meals for $50 USD/day more than we were paying.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank TravelWarrior2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaZebraManager, General Manager at La Zebra Colibri Boutique Hotel, responded to this review, 23 June 2014
Hi,

We would like to thank you for taking the time to write your review as we truly appreciate the feedback - positive and negative- from all guests. It is apparent that we did not meet your expectations nor did we achieve the level of service we strive for with all of our guests and for this we apologise. Your review is very constructive and we have already improved several aspects of our hotel after reading it and commit to continuously improving all facets of our business in the future.

La Zebra Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beirut, Lebanon
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 June 2014 via mobile

Loved the beach, the cocktails, the restaurant (with a ceviche bar). We had a room on the jungle side and it was perfect. The staff was attentive and caring. Would absolutely go back to la zebra hotel!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beirutalian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaZebraManager, General Manager at La Zebra Colibri Boutique Hotel, responded to this review, 14 June 2014
Hi,

Thank you for choosing our perfect spot in Tulum and we are so glad to hear that you had a more than enjoyable experience. Our beach, cocktails, food and staff will be awaiting your return.

La Zebra Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Tulum hotels
3.5 mi away
Mi Amor Colibri Boutique Hotel
0.4 mi away
Encantada Tulum
Encantada Tulum
#1 of 95 in Tulum
5.0 of 5 bubbles 392 reviews
0.6 mi away
Alaya Tulum
Alaya Tulum
#3 of 95 in Tulum
5.0 of 5 bubbles 253 reviews
Show Prices
Show Prices
Show Prices
1.9 mi away
El Pez Colibri Boutique Hotel
2.5 mi away
Azulik
Azulik
#19 of 95 in Tulum
4.0 of 5 bubbles 1,215 reviews
0.8 mi away
The Beach Tulum
The Beach Tulum
#11 of 95 in Tulum
4.5 of 5 bubbles 574 reviews
Show Prices
Show Prices
Show Prices

Been to La Zebra Colibri Boutique Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about La Zebra Colibri Boutique Hotel

Property: La Zebra Colibri Boutique Hotel
Address: Km 8.2 Carretera Tulum-Punta Allen, Tulum 77780, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Tulum
#4 Family Hotel in Tulum
#4 On the Beach Hotel in Tulum
#5 Romantic Hotel in Tulum
Price Range (Based on Average Rates): ££££
Hotel Class:3.5 star — La Zebra Colibri Boutique Hotel 3.5*
Number of rooms: 29
Official Description (provided by the hotel):
Situated directly on the beach in a historic former coconut plantation, the family-run La Zebra offers a vibrant and rustic destination among Tulum hotels, where authentic Mexican culture and cuisine infuse every facet of your stay. Escape to an intimate Tulum Mexico hotel best described as stylish and beach-chic, with thatched roofs and colorful hammocks, coco palms swaying in the breeze, and warm Caribbean waters lapping at the shore just a few sandy steps away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Ebookers, Expedia, Priceline, Odigeo, Traveltool, S.L.U., Evoline ltd, HotelQuickly and Hotel.de so you can book your La Zebra Colibri Boutique Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
La Zebra Hotel, Tulum Hotel Tulum
La Zebra Beach Cabanas Hotel
La Zebra Beach Cabanas Resort
La Zebra Tulum

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing