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“overcoming fear”
Review of Sac Actun

Sac Actun
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Playa del Carmen Jungle Tour: Tulum, Cenote Snorkeling, 4x4 Ride and Ziplining
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Cancun Cenote Tour: Snorkeling, Rappelling and Ziplining
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Snorkeling Adventure Tour in Three Ecosystems
Ranked #3 of 87 things to do in Tulum
Certificate of Excellence
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Attraction details
Recommended length of visit: More than 3 hours
Owner description: Underground water paradise in the Riviera Maya, this visit will certainly be a unique experience like no other, mystical and extreme, you can snorkel or dive in the cavern full of formations.
Useful Information: Bathroom facilities, Activities for older children
Reviewed 17 November 2013

Climbing down the ladder, I was whimpering "abandon all hope ye who enter here". Oh, SHUT UP, Dante. This is not YOUR underworld.
Upon entering the underworld experience- it takes your breathe away. The water clear turquoise blue. Slowly dripping rain water, filtered through the earth, pings a soothing song. Cave openings surround me, and - surprise - I am no longer afraid of the underworld. My guide, and two friends were the only people visiting the cave, outside of a couple divers who quickly disappeared into the waterways beyond the main cavern. What a wonderful experience.

6  Thank Portlander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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734 - 738 of 1,188 reviews

Reviewed 12 November 2013

Went to the cenote Sac Actun, just east of Tulum. Spent $600 pesos on a cab that waited for us to do our hour tour. Well worth it, as you can take a collectivo to the Dos Ojos cenote exit, but the cave is 6 kilometers from the highway. Quite the hike! We felt perfectly safe at all times.

Do not be fooled by the guy at the entrance right off the highway who tells you that you need to pay him $450 pesos EACH for a guide. Just tell the cab driver to take you to Sac Actun, and they will set you up. We paid $250 pesos each for admission, a snorkel mask, snorkel, life jacket and a guide. Take your own towels. Eddie was great. Took us to the cave and showed us through. We saw two other people in the ceyote while we were there! Amazing.

Our resort was not familiar with this cenote, nor was our taxi driver, so be sure to mention Dos Ojos.

7  Thank Christecc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2013

Cenote Sac Actun was one of the many highlights of our honeymoon in Tulum & Mayakoba. From Be Tulum it cost us about $80 USD round trip (40-ish mins each way), and our cabbie waited for us and held on to our belongings while we explored.

We headed out planning to visit the neighboring (and more popular) cenote when our cabbie recommended Sac Actun instead at the last minute. He said he takes his family there and described it as quieter and less expensive, so we gave it a go. Very glad we did! Other than a few scuba divers at the very end, and a family that arrived as we were leaving, we had the whole sprawling cenote to ourselves. Perfect! (note: this was October and a rainy day)

They make it very fun from the start with a dark-to-light tada! reveal when you first enter the cenote. Truly stunning. Edwin (aka lil Nemo) guided us through, and he was a welcome addition giving tidbits of info here and there. We were swimming for about an hour and had a very wide expanse to explore. It felt like the crystal clear waters kept going & going...and the stalagmites/tites and roots reaching down from above are all something to behold.

The cost for guide and snorkel gear was abt $25 USD each plus $30 for a disc of photos. The "paparazi" following us throughout various portions of the cenote was a cheesy but welcome addition. Since we didn't have a water friendly camera we were very happy to shell out the extra $ for a few pics to document the experience and support the cenote.

Highly recommend this place...add it to your list of must-dos, you definitely will not regret it!

3  Thank jenny k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2013

We purchased a tour that included the ruins at Tulum, an ATV ride through the jungle to the caves and an authentic Mayan meal. We were part of a group of 6 people. One of the group did not seem to know anything about the tour. We concluded she must have signed up for the tour while drunk. Despite her stupid questions, the trip was very good. The ruins were impressive for history buffs, although the Scottish family that were part of our group were surprised that the buildings were used as recently as 500 years ago. They knew of family homes that have existed for more than 500 years back home. We then went to the Mayan-run Cenotes Sac Actun via ATV's. The idiot woman drove straight into a tree, so the tour guide had to get an assistant to drive her vehicle. We travelled over roads covered in the stone they extract from the underground river system. We saw butterflies the size of large birds. When we came to the entrance to the caves, we happened on a tarantula. It was scurrying along very fast. The guide explained that Tarantulas like the rainy season while the snakes don't. Good reason not to go during dry season! We ventured down the cave and once everyone was down, they turned on the lights. The effect was amazing. We got into the water with our snorkeling gear they provided. The tour guide took us all around the caves. There were divers swimming below us, lighting the deeper parts of the river. There were "paparatzi" that took our photos at different points of the cave. Once we arrived at the exit, they did up CD's of the pictures and sold them to us for $25USD. I felt this was reasonable price. The idiot started to look for an ATM to get money to pay for the pictures. Finally, we ventured back on the ATV's to a kitchen that served us Tamales - a classic Mayan dish of maise, onions, chicken all steamed in banana leaves. Bland but edible.
I highly recommend this trip. Take extra money for the pictures and to give the tour guides and bus driver a good tip because -no there are no ATM's in the jungle.

7  Thank Boaters2B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2013

I researched many cenotes before our trip to Tulum in October 2013. We only had a few days there so I was really worried about which one to see as we only had time for one. Sac Actun (Pet Cemetery) was not my first choice but after both our hotel and a taxi driver recommended it, we decided to give it a try. I am so glad we went to this cenote.

We went on a Saturday in October and were the only ones in the cenote at that time (one of my concerns with selecting a cenote was going when it would be crowded but that did not end up being an issue). We did hire the snorkel guide which I thought was well worth the money (they charged us 450 pesos each for the guided tour - probably a bit high but we did not try to bargain and felt it was worth it for the great experience). We were told that without the guide, you only get to swim around the main open area.

This cenote is almost all underground and I liked the fact that we did not have to worry about using sunscreen (although we had brought our biodegradable sunscreen just in case). If you have any issues with enclosed spaces or claustrophobia this is probably not the cenote for you. There were places our guide took us that you could barely get through because the ceiling was so low. Also note that the water is a bit on the cool side and I guess some people wear wet suits or rash guards to protect against the cool water. Although getting in the water initially was a bit of a shock, once we started snorkeling we got use to it and the cool water did not bother us.

The guided tour took 30-45 minutes and our guide took some photos for us along the way with the camera we brought. We didn't have a waterproof camera but used a waterproof bag to take our regular camera with us and then very carefully took the camera out to take photos inside the cenote. There is a photographer that will snap some pictures of you while you enter (note there is a very deep and somewhat scary hole you have to climb down by ladder to get into this cenote). We did not look at the pictures he took so do not know how much they were charging for those. Definitely bring a waterproof camera (with flash) or a waterproof bag to hold your camera as you don't want to miss the opportunity to take photos while in this cenote. It is incredibly beautiful and unique. We exited the cenote at an area that was slightly open to the sky with vegetation growing. The guide gave us the option of snorkeling a bit longer and taking us back to the main entrance with the ladder but we wanted to get photos of the jungle area so exited the cenote there.

A couple of other notes......

We did not find bugs to be a problem around the cenote although we were not outside the cenote for long but it is in the jungle so having some biodegradable bug repellant on hand is probably a good idea.

We did not want to take a formal tour from our hotel so just hired a taxi to take us there. The taxi driver waited while we were in the cenote. If you use a taxi make sure to plan to have them wait as there did not seem to be a lot of taxis waiting around the area to take you back to your hotel. The taxi driver took us to the main entrance to buy our tickets and get our guide (the main entrance is right off the highway - same entrance as Dos Ojos). Then the taxi driver took us down the long, and very bumby dirt road to the cenote. Our taxi was 700 pesos round trip from the Tulum beach area.

3  Thank CaliGirl_Traveler_66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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