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“Perfect Paradise” 5 of 5 bubbles
Review of The Beach Tulum

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The Beach Tulum
Ranked #11 of 90 Hotels in Tulum
Certificate of Excellence
new york
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Perfect Paradise”
5 of 5 bubbles Reviewed 22 February 2014

This past week at the Beach Tulum was absolutely perfect. I am a solo traveler and am very selective about where I stay. Quality of the room, surroundings, and overall vibe are very important to me. I like to be in nature but also like a bit of luxury when I travel.

With that in mind, the Beach Tulum was the best place I could have stayed. This is my third time to Tulum and now I will never stay anywhere else. The staff is so welcoming you feel like you have been connected for ages. They genuinely care about your experience there and will do anything to make your trip top-notch. Special mentions to: Roman, Sylivina, Aubrey, Nery, Jeronimo. They each went out of their way to ensure that I had a great trip. They really enjoy what they do and it shows.
Note: I got sick from food (from another hotel, NOT the Beach) and I was so well cared for at this hotel, from them arranging a doctor to medicine, to checking on me periodically, to finding me food I could eat, etc. It was incredible. Special thank you to Roman for such excellent care.

I had both a deluxe upstairs room and a deluxe ground floor room (had a pre-planned room change). Both rooms were the same except for the upstairs room had a private roof deck and the ground floor room had a patio. Both have hammocks and a little daybed with table and chairs. The rooms are large and well kept, with a large bathroom (double sinks) and beautiful stone bathtub/shower. The rooms are minimalistic which I liked. I was literally steps from the beach and could hear the ocean at all times.

The hotel has beach beds and beach chairs. Security was present throughout the day and evening so I always felt safe and could jump in the ocean without worrying about my belongings.

The restaurant Ziggys is great, too. Celi and Ulysses and Erick and many others are on hand to give you a great dining experience. They are all smiles all the time. It adds an extra special touch to the experience of being there. As for the bees that others have mentioned, they are NOT an issue (at least in mid February). The food is excellent and the view is stunning.

The hotel can arrange any kind of tour (go with Nick to see the sea turtles and cenote), massage, etc.

I highly recommend the Beach Tulum. My stay was magical. It is five-star service in paradise.

Room Tip: Superior rooms have a private roof deck. Ground floor deluxe rooms do not, but it is ok. You are rig...
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  • Stayed February 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank monkey1023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ctulum, Public Relations Manager at The Beach Tulum, responded to this review, 24 February 2014
Dear guest,

Thank you so much for this wonderful review and for your feedback about our staff.
It makes us proud to read that you felt so much at ease at our Beach resort and that we made you feel like home in paradise. It was really nice meeting you and being to your service.

We are looking forward to your next visit to The Beach Tulum.

Muchas gracias

Your The Beach Tulum Team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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559 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (186)
Date | Rating
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  • English first
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English first
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 20 February 2014

stayed at the beach for a week, after playa del Carmen, what a difference! the beach itself is prefect, turquoise blue water, white sand, no underwater stones, cleaned daily from the seaweeds, and no weird smells (like in playa). all the rooms are beach front, we counted 45 steps to the sea, with hammocks and front patios, simply but tastefully fitted out, clean and fresh, and facing the sun rise. service was impeccable, from everyone at the hotel. ziggy beach restaurant had the best food by far from the surrounding hotels / restaurants, had breakfast and lunch there every day (ceviche, seafood tacos, burritos - all amazing). the lobby bar has to pointed out, with its ever cheerful barman Nery, always great to catch a few fresh ones after a day trip out. location of the hotel itself is perfect, not too far in and not so far away from the ruins. cant wait to come back

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dmitri E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ctulum, Public Relations Manager at The Beach Tulum, responded to this review, 21 February 2014
Dear guests,

Thank you! We are so happy you truly enjoyed your stay at our Beach Hotel.
We are enthusiastic about your return trip "home" to the Beach.
A special ´thank you' comes from Nelly at our front desk, they still remember your friendly faces and are happy you were pleased with the service.
We are all looking forward to welcoming you back soon.

Muchas Gracias

Your The Beach Tulum Team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, Massachusetts
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 15 February 2014 via mobile

We totally enjoyed our stay with you. From the moment you arrive it is evident that the staffs mission is to ensure a memorable time. The beach,the rooms,and grounds were well cared for. The food at ziggy's was very good!. We really enjoyed the bar in the lobby by the pool, it served excellent drinks made with fresh fruit and Nere did an excellent job keeping us indulged in conversation. The pool was very nice,but the beach is super nice. 3 days felt like a weeks worth of relaxation. We will definitely return. Thanks so much!!!

Stayed February 2014, travelled as a couple
Helpful?
1 Thank paulyc54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ctulum, Public Relations Manager at The Beach Tulum, responded to this review, 17 February 2014
Dear guest,

Thank you for your recent stay at our Boutique Hotel and this wonderful feedback which we have shared with the entire staff. So thank you so much for this wonderful motivation. We promise to keep up the good work and are looking forward to your next visit at The Beach Tulum.
Gracias!

Best regards,
Your The Beach Tulum Team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tulum mexico
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed 14 February 2014 via mobile

Place is just OK and Ziggy's has good food.
Most of the beach lounge chairs are broken (won't adjust to recline)
Lounge chairs are fine at pool if you don't mind someone sanding next to you.
Next time we will stay at Anna & Jose next door which a real upscale hotel
Don From Colorado

Stayed February 2014, travelled as a couple
Helpful?
3 Thank Don S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ctulum, Public Relations Manager at The Beach Tulum, responded to this review, 17 February 2014
Dear guest,

We always appreciate our guests' feedback to see where we can improve or where we are doing well and we are sorry you considered your recent stay with us to be just ok.
Of course, we are going to pass your comment about the chairs in front of our sister Hotel Cabanas Tulum on to the management. However, at Ziggy's and The Beach Tulum we do have lounge couches for our guests' comfort, what a shame you have not used them.
We hope you will enjoy your next trip to Tulum and find the right place for you.

Best regards,
YourThe Beach Tulum Team!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 14 February 2014

Fantastic location, accommodations and amenities. Entire staff was wonderful! Waking up to sunrise over the Caribbean was glorious. Front desk, bellman, wait staff and management at Ziggy's all spectacular. Enjoyed every meal in house (either at the restaurant or on our patio) as well as staff recommendations for local eateries and other necessities. Thank you to everyone: Ramon, Aubrey, Sylvanie, Rosalba, Erick, Abraham, Frederico and the rest for a terrific week in magical Tulum.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank msmaggie6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ctulum, Public Relations Manager at The Beach Tulum, responded to this review, 17 February 2014
Dear guest,

Thank you very much for your wonderful feedback and words about our Hotel and staff.
We are truly honored and happy to have you had as our guest. We hope we will have the pleasure to welcome you back soon here in Tulum paradise.

Muchas gracias,

Your The Beach Tulum Team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheltenham, United Kingdom
Level Contributor
93 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 12 February 2014

Wake up to the sound of the ocean and see the sun stream in through your patio doors!

We went for a birthday weekend and were knocked out by the efforts all the staff made to help us to celebrate: champagne/ cakes/ beautiful decorations in the room/cards and genuine smiles.

In-room facilities were excellent and breakfast in Ziggy's restaurantwas great if you didn't want to eat quickly and didn't mind having a few bees for company

This has to be one of the best places for a romantic break!

Room Tip: ground floor, to allow direct access to the ocean
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  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank hodscot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ctulum, Public Relations Manager at The Beach Tulum, responded to this review, 13 February 2014
Dear guest,

Thank you for choosing our Boutique Hotel for your birthday getaway and your lovely words about our staff and Hotel amenities.
It is motivating to know that you spent some pleasant time at our resort and, of course, we will keep up the good work.
We are looking forward to your next visit at The Beach Tulum.
Thank you again!

Best regards,
The Beach Tulum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, North Carolina
1 review
5 of 5 bubbles Reviewed 11 February 2014

My wife and I just returned from celebrating our 25th anniversary there! AMAZING!!! Our Superior Ocean Front room was perfect! We loved the private rooftop deck with our own private stairs. The beach, sand, location, cleanliness, and helpfulness of the staff was superb!!! Ziggy's was wonderful (breakfast and dinner). The staff were calling us by name and offered great recommendations on sightseeing and restaraunts. I will be back and certaining staying at "The Beach" in Tulum. I took a quick tour of the Cabanas and they too were very nice and updated! The beach beds and chairs they provide on the beach make for a very nice day at the beach! There's even plenty of Palm Trees so that you can be at the beach without burning.

Room Tip: Spend the extra for the Superior O. F. room - Well worth it!!!
See more room tips
  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JD23_2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ctulum, Public Relations Manager at The Beach Tulum, responded to this review, 12 February 2014
Dear guest,

What a lovely feedback! Thank you so much on behalf of the whole The Beach Tulum Team!
it was our pleasure having you as our guest and turning your Beach Vacation at our resort in to something memorable.
We are looking forward to your next visit .

Best regards and gracias

The Beach Tulum Team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Beach Tulum

Property: The Beach Tulum
Address: Road Tulum-Boca Paila km 7 | Zona Hotelera, Tulum 77780, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #11 of 90 Hotels in Tulum
Price Range (Based on Average Rates): ££££
Hotel Class:3.5 star — The Beach Tulum 3.5*
Number of rooms: 28
Official Description (provided by the hotel):
The Beach Tulum is a small adult-only upscale boutique hotel with 20 specially designed rooms for your enjoyment. Our eco-friendly hotel has many special amenities to make your stay comfortable. We offer 8 Deluxe Superior rooms with 1 King size bed 12 Deluxe rooms with 1 King size bed (6 Ground Floor & 6 First Floor) All Deluxe Superior/ Deluxe rooms are beach front and have access to a tropical garden & pool area. Enjoy free breakfast at Ziggy's or Fresco's, free bikes to tour Tulum, on site yoga classes available, on site Spa. ... more   less 
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