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“Great Hotel and Restaurant Right on the Beach!”
Review of Poc-na Tulum

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Poc-na Tulum
Ranked #64 of 96 Hotels in Tulum
Virginia
Level 6 Contributor
122 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Great Hotel and Restaurant Right on the Beach!”
Reviewed 9 August 2013 via mobile

My partner and I, having a seriously flawed first few days at Adonis (see other review) came here to salvage the vacation. We should have started here! The front row of cabanas immediately facing the ocean have aircon, and privately reserved palapas on the beach. The cabins are clean, but they are basic with the minimum of what you need. A comfortable bed, night stands, a closet, and a bathroom with shower. No TV, but look out the window or sit on your porch and its better than a movie.

Beach service is great. All the servers genuinely care that you are taken care of. Prices are reasonable. The restaurant is an Italian theme, and the food is fabulous. Give their pizzas a shot...really good. Or even better, find Angel (through the hotel workers) who will arrange to take you out fishing and snorkeling. Bring back your catch and have the restaurant serve it up to you! Nothing better.

If your looking for a Four Seasons, the entire region is wrong for you. If you're looking for good accommodations, fronting some of the best beach and ocean I've seen anywhere, come to La Vita e Bella! But please!!!...don't take my cabin!

Stayed August 2013, travelled as a couple
Helpful?
3 Thank TTJanes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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538 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (78)
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English first
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 July 2013

My wife and I just stayed at La Vita E Bella from July 13-17,2013. What a wonderful time we had there. We drove up and down the beach road visiting the fascinating resorts, restaurants and unique shops. We stayed in Beach Bungalow 1. What a great location. Privacy with the sand and sea feet away. And the water so warm but refreshing at anytime day or night. There was no a/c but the fans and windows open was plenty of ventilation and coolness. The room is funky but oh so much fun. The cleaning lady was superb. The breakfasts were fine and the sand restaurant was neat. Walking up to the Mezzannine for margaritas 2x1 from 1-4 was fabulous as well as their unique Thai food choices. Walking down toward the Tulum Ruins on the beach made for some fun eating at Paraiso (shrimp quesadillas). Salsa dancing a little further down and plenty of other activities you can do (kite flying, snorkeling on boats nearby, etc.). What a fun and beautiful beach to live on at La Vita E Bella. If you get a chance go to Yal Ha lagoon and do some fun snorkeling. On the way back from the lagoon stop at Buena Vita for some fabulous margaritas and food. Loved our stay here unforgettable ! Paul and Anne Vista, Ca.

Stayed July 2013
Helpful?
3 Thank Paul K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 July 2013

I had my pre-wedding dinner for 50 people at "La Vita e Bella" restaurant, and it was much better than expected. Great service, food, place, ambience! The manager, Michel, really went out of his way to make it an extraordinary night, and I'll always thank him for that!

"La Vita e Bella" is a must go when in Tulum.

Andres Bolotner

  • Stayed July 2013
    • Location
    • Cleanliness
Helpful?
2 Thank ABolotner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 July 2013 via mobile

Unlike the previous review which is very dubious here is how I got on in la vita e bella.
Stayed here with friends in early July and on first impression I was looking forward to our stay here. The positives - Location is excellent, room was small but right on the beach and restaurant staff are very friendly and accommodating.
The negatives - way overpriced. The nightly rates are too high for the level of accommodation you receive, you also have to pay 30 dollars extra for air conditioning which myself and my friends were not told about over the phone. Breakfast consists of three options and on each occasion I had to order more because it was so limited. The food in the restaurant is very expensive and only decent. There is a better Thai restaurant down the road. Finally you will see a man who must be a manager or owner walking around giving out to staff and never once willing to acknowledge any visitors when you pass him by. The front desk may appear more genuine but all you receive is lies about 24hr reception, events taking place in the hotel and their inclusive air con.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank egans6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level 5 Contributor
49 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 16 July 2013

You can't help but unplug, breathe deep and just love life here. I have been back many times, each time welcomed "home" as if I'm family. Even 3 years after my last visit, I went last week for lunch while staying in Playa del Carmen for a wedding and was welcomed with hugs.

This is not for the traveler who needs complimentary bathrobes and slippers. When you arrive at La Vita e Bella, you will take your shoes off and never need to put them back on. The baby powder like sand is your carpet, from room, to beach, to fantastic restaurant. Being off the grid and far from the bustling, noisy mega resorts to the North, the waves are the soundtrack to passing carefree, worry free, blissful days.

I love the rooms and their high, thatched roofs. They aren't super fancy, but they are romantic and private. I'm a big fan of the windows in the shower, just lovely looking out to the ocean while taking a nice, hot shower.

Food here is some of the best in Tulum. My other favorite is Zama's on the other end of the beach. Given the ex-pat Italian background, pizzas are super tasty and the wine list is top notch. Breakfast is my favorite meal here for sure but really, I can't say a bad thing about a single thing I've eaten.

If you're okay with rustic, or willing to give it a try, La Vita e Bella is powerfully charming and seductive.

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Erin O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 July 2013

Positives - The location. The friendly staff in the restaurant. The cleaning staff.

Negatives- The price. We were told a different price over the phone to the price charged on arrival. Be careful of 30 dollar per night charge for air-conditioning. This was not mentioned to us on the phone while making the booking, in fact we we were told that air-conditioning was included. We argued upon check out and eventually the price was reduced however the manager was extremely ignorant - he wouldn't come out from behind a door to talk to us directly and allowed the girl working at reception to take the flak. It was laughable from a manager of a resort that bills itself as top-end (which the prices certainly are).

The restaurant, while serving good food, is also way overpriced. The breakfast is terrible and the reception is not 24 hour. We came home one night at 2am. Our key would not work in door and we waited at reception for over an hour. Nobody showed. Eventually we got our door open at around 4am.

We spent 600 dollars for 3 nights for accommodation, there is surely better value around Tulum.

Summary- go elsewhere.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rpSweetman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico City, Mexico
Level 6 Contributor
146 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 28 June 2013

We stayed at the Vita e Bella because we were going to a wedding right next door. This place was highly recommeded to us by local folks and just being next to where the wedding was taking place made a lot of sense. The place is basic, but that is the charm of it. I had once stayed at a hotel were the beach was 40 steps from my hotel room and I used to brag about it a lot; La Vita e Bella was TWO steps from the beach. Any closer and you would be in the water - you are already on the sand. We were three adults and a baby and had the booked the two bedroom jr suite. Because of maintenance problems, we were offered a sea front suite for the first night. While this suite is right there on the ocean, the two bedroom suite was better suited for three adults and the baby. The service they offer are pretty basic, but they do a great job of making you feel comfortable. There is no pool, but you do have the caribbean ocean to enjoy. The hotel's restaurant is one of the best in Tulum and not expensive at all. If you are into fancy hotels, you would be better off at a big resort in the Mayan Rivera or in Cancun, but if you want to experience being very close to nature, while still having a shower, toilet and some electricity (A/C was only available at some cabins and for an extra fee) this is your place. I have stayed at a cave hotel in Capadoccia, camped in the middel of the dessert in Rajasthan, and I am now adding the experience of staying in a cabin on the beach in Tulum.

Room Tip: If you want to be two steps from the beach choose a sea view suite. If you need a bit more space and...
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rortiz5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Poc-na Tulum

Property: Poc-na Tulum
Address: Carretera Tulum, a Boca Paila, km 1.5, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Airport Transportation
Hotel Style:
#32 Romantic Hotel in Tulum
#41 On the Beach Hotel in Tulum
Price Range (Based on Average Rates): £
Hotel Class:3 star — Poc-na Tulum 3*
Number of rooms: 22
Official Description (provided by the hotel):
Come and enjoy the beauty of our hotel, "Pocna" (A mayan name for a Hotel according to my neighbor), a handcrafted place in the middle of nature, located on the most beautiful beach of Tulum, Mexico, created and designed to soround you with the exotic nature that only Mexican Caribbean can deliver.Come find the natural beauty of Caribbean Sea, virgin beaches, jungle flora and fauna, all mixed in a rustic blend, but with all the comfort of an exclusive hotel, designed to let you enjoy a vacation in paradise. ... more   less 
Also Known As:
La Vita e Bella Hotel Tulum
La Vita e Bella Tulum

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