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3 - 8 of 593 reviews
Reviewed 30 July 2018 via mobile

Please Stay away from this hotel. It is under construction and you have to tolerante a lot Of noise!!! We were not warned about this by hotels.com
No wifi in the rooms. Only in the hotel restaurant. Aircon only works during Night time. Our room has a moldy smell! We
Kr. Bo

Stayed: July 2018, travelled with family
Thank Bo O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio L, Public Relations Manager at Poc-na Tulum, responded to this reviewResponded 1 August 2018

I am so sorry that your experience was not a good one, we try to offer the best to all our clients and your review is very helpful in knowing what we should change. Many thanks.

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Reviewed 2 June 2018 via mobile

Just stayed there and it was a great experience! The hotel is on the beach.... and almost no one there.
Rooms are confortable, bathrooms are great!
Breakfast was delicious... and overall was a great place to stay...

Stayed: June 2018
Thank mimiMexico_df
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio L, Public Relations Manager at Poc-na Tulum, responded to this reviewResponded 18 July 2018

we are so very happy that you enjoyed your experience with us, hope to see you again soon.

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Reviewed 27 May 2018 via mobile

We stayed at Poc Na for 8 nights. The rooms in the Bungalow are very nice and Clean even with Air conditioner. Service people only speak Spanisch (except a Few with english). Dinner is so expensive and you only get some Standard meals. Even Beer is around 80 Pesos. Better get a bicycle and Go for a Ride to Tulum City. Beach ist beautiful, but we had enormous Trouble with algeas. Only at morning was a Chance to swim in the sea. We can only recommend the beautiful Bungalows, Not the expensive restaurant (-1 Star).

Stayed: May 2018, travelled as a couple
Thank Kelix F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniolaviada, Director de Relaciones Públicas at Poc-na Tulum, responded to this reviewResponded 19 June 2018

Thank you very much for your opinions and comments. We really appreciate them. We are always working on providing the best service and quality at a reasonable prices. We hope to see you back soon, after all this all about you!!! Many thanks and best regards.

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Reviewed 2 May 2018 via mobile

We rented sun beds at Poc-na and stayed for lunch. The sun beds costs 500 pesos and it’s well worth the money.
My friend took the seafood taco for lunch and it was the best meal she had all week. I took the margarita pizza - a little bit tasteless unfortunately.

Stayed: May 2018, travelled as a couple
Thank Hanna J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniolaviada, Director de Relaciones Públicas at Poc-na Tulum, responded to this reviewResponded 19 June 2018

Good afternoon. Thank you very much for your comments and visit. We are focused on improving the experience of our clients and visitors. We look forward to your visit soon. Many thanks and best regards

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Reviewed 12 April 2018

While walking on the beach we came across this restaurant! We were impressed to see sparkling wine on the menu, which is rare to find at beach bars! We had fish tacos which were great but took awhile. We also had some cocktails which were delicious and affordable. Overall, Poc-na is a fun place to stop for a drink and an appetizer on the beach.

  • Stayed: April 2018, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank TulumTalk I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniolaviada, Director de Relaciones Públicas at Poc-na Tulum, responded to this reviewResponded 13 April 2018

Good afternoon. Thank you very much for your visit. We are working on improving service and quality on a daily basis. We hope you comeback soon to Poc Na. For us everything is about you! Many thanks and best regards

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