Suenos Tulum is one of a long strip of ecologically responsible hotels, stretching about 6 miles along the beach (south of the Tulum ruins down to the Sian ka'an bioreserve). They are mostly cabana-style hotels. It seemed to me the larger more boisterous hotels are further north, and as you go south it becomes more boutique-hotel-ish, quieter, and more private. Suenos Tulum is pretty far south and though it is closely neighbored by similar hotels, it feels very private. This strip of hotels is sandwiched between the beach and the
access road (paved most of the way to the bioreserve & plentiful with taxis so if you don't rent a jeep don't worry-- you'll have no problem catching a ride). The area feels very bohemian. Along the road you pass lots of colorful hotel entrances, lots of bougainvillea covered colorful fences, lots of signs for yoga classes, massages, etc. Bring strong flashlights (and batteries!) and you can easily walk from place to place at night.
You can read about the meaning behind the 5 themed buildings that make up Suenos Tulum on their website. We stayed in two of the junior suites (middle floor) during our 4 night stay, purple and brown (lluvia/rain and tierra/earth). They were both very nice, clean, and relaxing with views of the stunning beach. The purple room caught a better breeze than the brown room, which could be important during the warmer months. Our stay was in February so the nights were cool,(and we didn't have mosquito issues at all.) One night, in the purple room, I caught a whiff of the sewage smell that other reviewers have complained of in the tulum area--but it was barely noticeable except in rooms that don't catch the breeze... luckily most of Suenos Tulum catches an amazing breeze! The drain in the brown room's shower was a little slow. Good water pressure in the showers in both rooms. They bring bottled water & clean towels to the rooms every day.
The grounds and beach are pretty and carefully maintained; there are ample chairs for lounging either by the pool or on the beach... we didn't use the pool at all but it looked clean and well cared for, like everything else.
We ate two dinners at Suenos Tulum, and enjoyed the food. There's snapper in a sauce "with Mayan spices" -- really good. The Mole crepes, and stuffed pepper were also good. The enchiladas were a little bland. The margaritas are super! The breakfast is a little boring but filling.The fresh fruit plate and fresh-squeezed OJ are a highlight. Eggs are extra $ but not much.
Suenos Tulum doesn't serve lunch but if you hunt down a staff member they will make you something to eat at any time. It is really awkward to get their attention sometimes though--but we didn't mind because who wants to be suffocated by the hotel staff? We went to La Zebra a few times for lunch (good fish tacos) and it's only a short walk down the road.
I agree with a previous reviewer who said there is a lack of info provided by staff at check-in; I didn't know they would give us a reading light or let us charge our phones either! And dining hours are a little vague but not obtrusively so. The laid back atmosphere is great and the staff is wonderful and kind, but you have to be assertive to get information out of them-- for example no one ever told us we'd need to pay cash or travelers checks to check-out! We were in the taxi leaving for the airport when one of the owners came dashing out, explaining (finally) that they didn't want to charge my credit card (as I had assumed)... so we worked out the payment using paypal-- it was no big deal, but if you don't want to carry a giant amount of cash with you to Mexico you might want to talk to them beforehand about the paypal thing.
If I come back to Tulum I would stay here again-- it is a perfectly located, quiet, beautiful, beach-front slice of heaven.
PS: don't stay here if you don't like dogs (they have like 5 friendly dogs) and if you can't live without TV.
- Official Description (provided by the hotel):
- SUEÑOS TULUM is a 12 suite totally ecological solar powered beachfront hotel, built in a uniquely natural and mystical place, right on Tulum beach;one and a half hours south of Cancun International airport. This Mayan retreat was created to preserve the surrounding magic and feel of the area. WELCOME TO OUR DREAMOur resort was built with much love and dedication, Greatly influenced by Mayan prehispanic art.Each building is a work of art,sculped to represent the Mayan gods surrounding the hotel with will make you feel the magic of our wonder culture. ... more less
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- Also Known As:
- Suenos Tulum Hotel Tulum