This place is trying very hard to get things right, and mostly succeeds. Many of the concerns mentioned in poor earlier reviews appear to have been addressed.
It's beautiful - set amongst dense foliage, in a patch of jungle right on a stunning stretch of beach. This jungle setting is an advantage, as the foliage helps to diminish any noises. The grounds are kept beautifully clean and tidy, without looking too manicured.
Rooms seem to vary greatly - ours (room 6) was upstairs on top of 7, about 50m away from the bar and beach. It was rustic and simple but also spacious, practical, and very clean. There is a balcony as well as a roof terrace to sit outside and enjoy the jungle. The Mosquito netting had a few holes in it but small bits of duct tape can provide a temporary fix for that.
The presence of a kitchen was superfluous to our requirements since we only stayed a few nights, and also the non-working (and smelly) fridge would make the storage of supplies tricky. When we asked for ice to keep a few beers cold we were given a yoghurt cup full, which didn't really cut it.
There is a bar and restaurant, but it does close around 22:00 which is great - no party noise disturbed our sleep. There are plenty of late night bars not far away for those who want to party through the night. They do very nice cocktails, and the food is good.
Most places who try to appeal to everyone fail, but here it seems to work. The vibe is generally of the new-age-shanti-om variety (in a good way), but we saw people of all cultural inclinations and all ages have a good time here. It feels very incisive - you are at home here, come as you are, whoever you are.
There is always something on, life music in the evening, yoga or tai chi sessions, or craft workshops, for those not content with just sitting on the beach.
The two young ladies at reception are an asset, very friendly and helpful, and their recommendations for diving and tours turned out to be excellent.
It appears that non-biodegradable cosmetics are a much bigger problem than we previously thought, so at Dos Ceibas you are asked to use the bio ones supplied by them. They worked well and there was plenty, so no problem there.
The absence of electrical sockets in the room is annoying - you have to bring your gadgets to reception to charge, forcing you to either hang around there for hours, or leave your valuable kit unattended. Also, there is no safe in the room so the only place to lock up valuables is, again, in reception.
These are minor points really - our biggest gripe was the price. At about 200.- USD per night this is pretty much on a par with luxury resorts, and although it's a very nice place, and we loved it, we didn't feel this high cost was justified. The high price tag might lead to some unrealistic expectations which could explain some of the earlier negative reviews.
For us, it simply means that although we would love to spend more time here, Dos Ceibas is simply too expensive for that.
- Official Description (provided by the hotel):
- The Dos Ceibas Hotel is the right place for the ones looking for peace and quiet in the Tulum area. Surranded by the nature our guests can enjoy the seaside, the local food of our restaurant and several relaxing and spiritual activities from the Dos Ceibas Spa. Guests can choose among different types of rooms regarding their personal needs and taste: seaside view rooms, garden view rooms and apartments. We can make your holidays special helping you to visit the main attractions through organized tours and excursions. Check also our website and Facebook official page Hotel Dos Ceibas to know better about us and contact us for any question. Look forward to hearing from you. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Odigeo and Priceline so you can book your Dos Ceibas Eco Retreat reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Posada Dos Ceibas Tulum
- Posada Dos Ceibas Hotel Tulum