I have traveled to Mexico many times, and have stayed in various cities. I have stayed at the Grad Palladium, Gran Porto Real, Iberostars, Dreams, ect. I researched extensively on tripadvisior prior to this trip with my husband. We decided to go to Dreams Tulum after being impressed with Dreams Punta Cana in the DR. I was nervous leading up to the trip because honestly the reviews on trip advisor are not the best for this resort, but we are so glad we chose it.
Check in - This the the first time staying in Tulum for us, so it did feel like quite a trek to get there. We had a non-stop flight (3hrs) then by the time you get your bags and travel the hotel it took us about 3 additional hours. We traveled to the hotel through best day travel bought through expedia for $40 US per person round trip. We had one other couple with us in the van. So the actual drive was about 1.5 hrs from the airport, making only one stop. When we arrived (about 2PM) we sat down and waited to be checked in. The check in process could definitely be improved. We received a drink about 20 minutes after getting there. They did have someone come over and tell us about the vacation club, but they did not push it when we declined. I had emailed concierge about a week before asking for one of the updated rooms near the restaurants and on the second or third floor and we got exactly what we asked for! We had room 4207 and it was an ideal location ( and it was not an upgrade). The room was beautiful! It was an anniversary and they had a bottle of wine, coupons, and fruit tray. The room was musty, but very comfortable. A rain shower, jet tub, two sinks, huge bed with soft linens, couch, tv, minibar and balcony with a bistro set and a hammock. Saying this I would NOT upgrade to the swimout rooms! We had to walk around the resort to find them and the location is not convenient and it is a shared pool. I would only consider them if you had small kids and you needed to be near your room during nap times, ect. Then it would be a great option.
Food- This was the best part of the resort. For All-inclusives Dreams does food very well. The Mexican, French and Italian restaurants were our favorites, but all were delicious. They have al acarte restaurants open for lunch and dinner which is really nice. We only ate at the buffet for breakfast. The Asian was not my favorite, but my husband had a great plate there! I Had better food than most fancy restaurants here in the states.
Beach- The beach is beautiful and clear blue water. I was worried because we had previously stayed in Playa del Carmen and they have beautiful beaches! I was happily impressed with this beach. Their are rocks when entering the water, but it is only for the first foot or two. Beyond that is great swimming water. Their is an area a lot less rocky that they have for swimming, you will see that. I also loved that you could walk in either direction for miles of beach without walking onto other big properties. We took a day trip to Playa Del Carmen and walked on the beaches and the past two years things have gotten very commercialized. Their were people all over trying to sell you massages, and get you to leave the beach to come to their shops. Not so at dreams Tulum.
Excursions- We did Xel Ha for the whole day and it was an amazing time! We paid $110 US per person for the day and transportation through best day travel. It is so beautiful and right near the resort. Highly recommend. We also did the free trip to Playa Del caremen through best day. They stop at a jewlery factory for 1.5 hrs before going to the city. So it just took a lot of the day, so I wouldn't do that again.
Grounds- The grounds were beautiful. They resort does look a little tired in places, but it is not a 5 star resort.. more like a 4. So they have updated the rooms and the grounds are immaculate, but the other parts of the resort do look tired.
As far as tipping goes. We brought about $60US for tips and used it all. We tipped about a dollar when getting drinks and 2-3 for supper. The service did not depend on tips, and we got great drinks either way, but we did like to tip for great service. The coffee bar was excellent and you can get a latte any time. (would be nice for it to open earlier though).
All in All we had the best trip! We loved the resort, food, staff, and beach! Thanks to Dreams for another beautiful vacation!
- Official Description (provided by the hotel):
- Completely renovated by Aug 2013, Dreams Tulum Resort & Spa is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. Just five minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum offers Unlimited-Luxury(R) with upscale surroundings and combines fun and relaxation with the ancient world of the Maya. Dreams Tulum sits on two miles of powdery white sand with activities to make the whole family happy. And you're right on the ocean for snorkeling, catamarans, windsurfing, kayaking and jumping on our ocean trampoline. Choose from magnificent dining options featuring eight gourmet, a la carte and one buffet-style restaurant. Dine at the Seaside Grill, an a la carte steak house, enjoy French cuisine in a romantic setting at Bordeaux or visit El Patio for Mexican fare. Six bars, including pool and beach side, are perfect places to make new friends, or just catch up with each other. Perfect your swing at nearby Riviera Maya Golf Club offering complimentary greens fees.New Swimout suites in the hacienda area featuring also a new Adults only section ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, LoveHolidays, Travelbag, Expedia, Hotels.com, Holiday Gems, TravelUp and Odigeo so you can book your Dreams Tulum Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Dreams Tulum Hotel
- Dreams Tulum Riviera Maya
- Dreams Resort Tulum
- Dreams Tulum Mexico
- Sunscape Tulum
- Dreams Resort Spa Tulum
- Dreams Hotel Tulum