I have to agree with most of the reviews on TA about Los Arrecifes! It is one of the prettiest properties on Tulum beach but the facilities and service leave a lot to be desired, to say the least. The area between the room units and the beach is basically a palm tree grove, with row upon row of palm trees, thus assuring lots of welcoming shade during the day. The beach in front of the property is great. Unfortunately, the rest of the place goes down hill...The units, each with an outdoor patio (equipped with 2 chairs and a small table and a hammock) are spread out on a 2-storey L-shaped building, the long part of the L perpendicular to the beach, the short end of the L facing the palm grove. The lobby and restaurant are opposite the long part of the L. There's also a single large independent unit right on the beach with wrap-around windows. As well, there are also two cabanas with sand floors in the grove itself. The units vary in size and furnishing. Some have a single king-size bed, others two double beds, but all are downright 'basic', with very little amenities. In my unit, the sink was separate from the shower and toilet. Water is somewhat salty and pressure is quite low. The plumbing of the sink leaked and I had to put a towel under it to catch the water. All the fixtures are eaten away by the salty air. Electricity comes on only at dusk and shuts off at midnight.
The staff is OK, but not overly friendly and their English is limited at best. The keys to the patio doors of the units are a serious problem as the locks on the doors are also rusted by the salt, which makes entry into your room a chore. One afternoon, wishing to take a walk on the beach, after attempting to lock my door for more than 10 minutes with no success, I finally left it unlocked. When I came back, my door was locked and I had to go to the lobby to ask the staff to open the door. The man scolded me for having left my door unlocked...but it took him 5 minutes to open the bleeding door!
There's a huge sand dune between the units and the parking lot, which presents a problem when you have to lug your luggage from your car to your unit.
The outdoor restaurant offers a limited menu at somewhat higher prices than elsewhere in Tulum, though the cheeseburgers and fries I ordered the only time I ate there were very good.
Prices for the rooms are cheaper than elsewhere on Tulum beach (given the quality of what's offered, that's understandable!) and extra charges are laid if you pay by credit card.
With all these drawbacks I still consider Los Arrecifes to represent a decent deal as long as you don't expect 5-star amenities. Just enjoy the glorious beach!
- Also Known As:
- Cabanas Los Arrecifes Tulum