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Reviewed 20 April 2016

We recently spent 5 nights at Cabanas and absolutely loved it! The hotel is located towards the north end of the beach strip which makes it fairly easy to go into the Pueblo, go see the Mayan Ruins, or head south down the beach to all the great restaurants and bars. The service was absolutely amazing. The 3 ladies at the front desk (Elizabeth, Bety, and Erika) were always friendly, eager to help, and had great recommendations on places to eat or things to do. Free breakfast at Ziggy's every morning was another reason we loved staying at Cabanas. It was a great way to start the day and the food was great (we already miss those Chilaquiles!) Being able to rent bikes for free was another great perk. We also had Cabanas handle transportation to and from the airport ($200 USD round-trip), which was much less of a hassle than renting a car. Once they get their yoga studio and bar completed, Cabanas will be even better. We would definitely consider staying at Cabanas again whenever we are able to make it back to Tulum!

Room Tip: We chose a Garden View room due to the lower price, but we ended up on the second floor and still had a great view from our balcony.
  • Stayed: April 2016, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank PJ K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tulum_TB_CT, Public Relations Manager at Hotel Cabanas Tulum, responded to this reviewResponded 22 April 2016

Dear Guests

Greetings from Tulum and thank you for your lovely review!!! Than you for all your kind words on your stay with us, we are really proud to have met your expectations under all aspects ! Ely, Bety, and Erika will also be very happy to read your words.
Thank you for appreciating our staff service, the free breakfast at Ziggy's, the free bikes for our guests, and the transfer service we offer so that our guests can arrive at the Hotel easily.
Thank you again for having chose us, and hasta pronto ( we hope)!

Your Cabanas Tulum Team


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2016

This was an exceptionally good place to stay. Small, only 16 units, but very well maintained and staffed. Right from the moment we made our reservation, the staff went out of their way to be helpful. When we actually arrived and checked in, it was as if we already knew the staff. The beds were exceptionally comfortable, the room was spotless every day (including the towel art) and everyone you met greeted you with a big smile. The cabanas are literally right on the beach, which is well maintained on a daily basis, and it was a great place to either just lay and relax or take a quick dip in the ocean. The daily breakfast was included at Ziggy's and it was very good - nice selection of dishes, excellent wait staff and outstanding coffee! I can truly recommend this hotel to anyone thinking of visiting this area.

  • Stayed: March 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank 404HappyTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tulum_TB_CT, Public Relations Manager at Hotel Cabanas Tulum, responded to this reviewResponded 22 April 2016

Dear Guests

Greetings from Tulum and thank you for your lovely review! We are happy to read that you appreciated our staff service, and enjoyed your beachfront rooms, the work that our maintainance staff does every day to keep the beach clean for our guests and the included breakfast at Ziggy's.

We are thankful to have been chosen for your holidays, and we hope to welcome you again in the future

Your Cabanas Tulum Team

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Reviewed 16 April 2016

Trust me, it's hard to forget the memory of staying here. This place is so amazing. The beach is beautiful and it makes you forget all problems you have in your life. The hotel provides comfortable rooms with WiFi and excellent staff who speak good English. Rooms are simple but nice and clean. Walking at the beach is a must!

  • Stayed: March 2016, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank A2522HQjoec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tulum_TB_CT, Public Relations Manager at Hotel Cabanas Tulum, responded to this reviewResponded 17 April 2016

Dear Joe

Greetings from Tulum and thank you for your lovely review, and for the choice of words to describe it : sweet memory.
We are very glad to read that you had an unforgettable stay and that you could fully unwind and relax, Tulum is the perfect place for this, and that you appreciated our staff, the rooms, the beach, wifi and the walks along the beach!

We hope to have you as our guests again in the future

Your Cabanas Tulum Team

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Reviewed 13 April 2016 via mobile

What a wonderful place, Cabanas is right on the beach, you virtually don't need any footwear as it's all on sand.
Excellent lovely friendly staff in either Cabanas or the restaurant.
Great food is served all day. Internet is good, not brill for streaming if that's your holiday,but think most places are like this.
Thanks for the great 10 day holiday. See you soon.

Stayed: March 2016, travelled as a couple
Thank Donny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tulum_TB_CT, Public Relations Manager at Hotel Cabanas Tulum, responded to this reviewResponded 14 April 2016

Dear Guests,

Greetings from Tulum and thank you for your very kind words, we are truly happy to read that you have enjoyed your 10 day stay with us, and particularly your beachfront room, the food at Ziggy's and mostly our staff service both at the Hotel as in Ziggy's.

We hope to have you as our guests again soon.

Your Caba​ñas Tulum Team

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Reviewed 11 April 2016

We went there for 5 days to attend a wedding .
The resort is well located however I would recommend hiring a car in Cancun to get around.
We had a beachfront room which we enjoyed greatly.
The WIFI was as good or better than most hotels.
The restaurant is very good and breakfast and happy hour drinks were excellent.
Staff were all VERY helpful especially the ladies on the front desk.

  • Stayed: March 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank 763dennis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tulum_TB_CT, Public Relations Manager at Hotel Cabanas Tulum, responded to this reviewResponded 12 April 2016

Dear Guests,

Greetings from Tulum and thank you for your kind review, we are half to read that you enjoyed your stay with us in the beachfront room and that you particularly appreciated our location, wifi, food at Zigg's and drinks during our happy hour at the bar!

Thank you again for having chosen us

Your Cabanas Tulum Team

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