my wife and I decided to travel to small hotel in tulum just for relax, so we booked Parayso spa hotel with booking.com, we realize is a Eco hotel no a/c and luxury services, but you web page said you have a small bar, offer breakfast and have a spa, we found bar is closed down there isn't a restaurant and spa in the place, our room was small, but is ok, we start to enjoy the facilities pool is fine for relax,because your hotel don't have bar and restaurant we try a local pizza and pay for delivery some drinks,but we need to complain about the room when we realize there is not hot water and my wife found a lot of bugs in our bed, the guy how attend us was so rude and was completely drunk, we explain the situation we don't want to give us a free holidays, just help us with this matter, we travel just for one night and we expecting to have fun and relax,we travel all the time and we loved to visit different types of hotel from small to boutique and luxury, if we liked the place of course we are glad to come back and recommend it, thanks god some part of your staff is nice a helpful Eliel, help us a lot move us to another room give us some tips,to do our holidays more better he recommend us some restaurants near of the area for eat and offer us to stay one more night with a good price in the ocean front section, room is good we run out of electricity in the bathroom but the rest was ok we to give you the opportunity to fix the inconvenient, we give you a second chance and pay for the second night,we hope so your bar and restaurant be working next time we decided to come, Keep Eliel he really loved what we do and try to make the holidays for everybody more happiness.
Your place have a nice location If you offer drinks and snacks around the beach or pool area will be so lovely.
- Official Description (provided by the hotel):
- New Small Hotel with ocean front views,garden views, restaurant, bar and common area. Large pool, best beach and location. 24 Rooms. ... more less
- Reservation Options:
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- Also Known As:
- Parayso Hotel Tulum
- Parayso Resort Tulum