Our vacation at Casa Sombreros was very relaxing. Maria and Raymond, the property managers were very helpful. We really appreciated the tour of Tulum that they gave us on our arrival. Our apartment was basic, clean and had everything we needed. The staff on site took care of our needs promptly and in a friendly manner. We did experience roaches on two occasions, but they were dealt with promptly and did not become an ongoing issue.
Because of the location of Casa Sombreros, bikes were great to have to get to and from the downtown and beach, although there are a couple of very good restaurants within walking distance.
It was great having a pool on site. The pool side area was well maintained and a nice place to meet and visit with other travellers.
Very disappointed. Wasn't the Apt that I booked! They replaced towels and toilet paper and soap when asked.
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