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“Very quiet location with breathtaking views”
Review of Balos Beach

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Balos Beach
Ranked #1 of 2 Hotels in Kaliviani
Certificate of Excellence
Reviewed 25 August 2013

All rooms have a beautiful view overlooking the bay of Kissamos. The accommodation is plain but simple. A few pictures on the wall wouldn't go amiss! Very spacious rooms accommodating up to four people. Ideally situated for the Balos Beach lagoon accessible via a 9km dirt track. There is then a 2km walk to the beach. I must admit I decided against taking my hire car along the track in case of damage! The pool at the hotel is spacious with a small children's pool too. Evening meal is a buffet for 10 euros. Quite reasonable. I buffet breakfast is also available for 7 euros. Supermarkets are available nearby but a car is essential.

Room Tip: Avoid rooms on the ground floor as they are close to the pool and a lacking in privacy.
  • Stayed: August 2013, travelled with family
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2  Thank greenarmy49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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92 - 98 of 466 reviews

Reviewed 24 August 2013

On a splendid location like this the low quality of accommodation makes a contrast. The apartment was badly maintained, rusty air conditioner, broken lamp hanging on the wall, broken toilet seat, no curtain in the bathroom. The kitchen was poorly equipped: 3 glasses for 4 persons and one was broken, the plates and mugs were stained and the overall condition was low. The decoration was very simple and of bad taste. The cot bed was very old and in a bad state. The overall impression was disappointing. On top of all that, we left the balcony door open during the night and a mouse came into the room.

  • Stayed: August 2013, travelled with family
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2  Thank Katerina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BalosTeam, Owner at Balos Beach, responded to this reviewResponded 27 August 2013

First of all, we would like to thank you for taking the time to share your thoughts and opinion regarding our hotel. We appreciate every comment, every suggestion that can help us to improve and offer improved services. Having said this we feel the need to respond to some of your comments in order to ensure that the reader benefits from a complete understanding of your comments.

In an effort to ensure that our quality of service is constantly of high level of quality we have established and distributed to all our personnel a Manual of Operation. This book is central to our operation and the the training received by our employees. According to this all rooms are checked by our maintenance personnel and the cleaning crew, prior to the arrival of the guest for technical problems and equipment shortages. In the case of your room we have the all clear report by our personnel, thus indicating that no problems were identified. Nevertheless, we have every intention of accepting the comment as accurate. We can only wonder as to why it was not reported to our Reception during the stay. This would have given us the opportunity to rectify it immediately, rather than allowing a small technical issue to affect our guest's holidays. Even in the unlikely event of the issue being too serious to be repaired during one's stay, we would have been more than happy to allocate a different room.

Tripadvisor is based on the principle of the user contributing honest, objective and above all well intentioned reviews with the aim of assisting fellow travelers to make an informed decision regarding their accommodation. It is unfortunate to see that issues during the reservation process between the guest and the booking agent, for which we had no responsibility for, but nevertheless, assumed the burden and the cost in order to facilitate the reservation and avoid further inconvenience to our guest, can lead to such misguided and resentful comments. It saddens us to be penalized in this way for a mistaken reservation that we had no involvement other than receiving the email with the itinerary from the booking agent. On a closing note, we remain confident that the numerous reviews of our guests published on Tripadvisor and elsewhere stand as undisputed proof of our commitment to offer unparalleled quality of service, with a personal touch at an affordable price.

We are looking forward to welcoming you to Balos Beach and our ever growing family!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2013

We had a beautiful room with a balcon just on the sea, hearing the waves as the only noise. The service is very careful and effective. The pool is very good. Best possible access to the wonderful Balos beach, but also close to Falassarna. Good price for value balance.

  • Stayed: August 2013, travelled with family
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2  Thank Luigidc68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2013

We stayed over Balos Beach Hotel, June 2013. The Hotel facilities, to be honest were not in the best condition and the location was a kind of remote. But there were positive facts over our stay:
-Hotel staff was positive & gave us info about visiting Balos.
-There was a good view outside our hotel room, in front of the swiming pool.
-Good location for spending the night if you want to visit Balos Beach.
-The hotel resides over Kaliviani Village were you can spend a pleasant evening. We actually had dinner over Gramvousa Taverna (Cretan Cuisine).
-Quiet Place and Relaxing but not so busy.
-We loved the huge Swimming Pool Area.

Negative Facts:
-Hotel Facilities were not in best conditon. Facilities of a 3 star Hotel.

I recommend this hotel to everyone with a tight budget who wants to spend 2-3 days relaxing and visit Balos Beach & Gramvousa. Everyone can drive to Balos Beach which is just a few km from the hotel. (At the end of the road you can walk to Balos.)
I cann't really say anything for the food of the hotel, since we didn't eat over there. The breakfast looked mediocre when i visited the breakfast area, so we didn't have one.

We will choose this hotel again, if we visit Balos next year.

Room Tip: Pick a Hotel Room in Front of the Swimming Pool!
  • Stayed: June 2013, travelled with family
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1  Thank manosep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2013 via mobile

The hotel is large and from the outside it looks well kept. However the rooms look tired. Sltough cleand and very large (with seaview and a large terrace) they are furnished with old stuff and lack any charm whatdoever. Breakfast was not that good. The pool is ok, however, and the staff polite. Location is excellent to visit the beautiful lagoon of balos but a bit far from the rest of crete. I woild spenf in this place one or two nights but woild hesitate to stsy longer. Room Rate is reasonable but breakfast clearly overpriced

  • Stayed: August 2013
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Thank Luca P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2013

I chose this hotel for its strategic position to visit the spectacular beach of Balos. In fact, the hotel is situated at the beginning of the dirt road that leads to the magnificent locations.
A word of advice: do not be impressed by those who say that the road is not passable by normal car, with a little bit of attention you can go without any problems.
The hotel is very nice. My room was very big and beautiful, with a kitchenette and a spacious terrace where you can eat.
The pool was also very nice but not compareble with the sea in this area.
Near the hotel there is a good place to eat traditional cuisine, largely meat.
The breakfast is good, staff are friendly.
A great hotel and a great location

  • Stayed: August 2012, travelled as a couple
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Thank valerio_ve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2013

We stayed 4 nights up to 19 June 2013, myself my wife and our 20 year old son. Overall served our purpose well. Clean tidy and enough space to spread out. The pool is very good with an excellent view over the bay.
We didn't spend a lot of time at the Hotel as we were touring and seeing the local sights and eat out for all meals.
The Restaurant Gramboussa in Kaliviani must be one of the best in Crete. 15 mins easy walk up the road. Great walk back to the Hotel in the light of the moon.
The Hotel was relatively quiet but I can imagine that as the school holidays start it will fill up with families.
The owner/staff were friendly and helpful and available around the Hotel at most times.

Room Tip: Always ask for a sea view room. The A/C only works when both doors are closed..... obvious really b...
  • Stayed: June 2013, travelled with family
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1  Thank BrianW3591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Balos Beach

Address: Kaliviani, Kissamos, Crete 734 00, Greece
Phone Number:
Region: Greece > Crete > Chania Prefecture > Kissamos > Kaliviani
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Kaliviani
Price Range: £42 - £198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Balos Beach 3*
Number of rooms: 53
Reservation Options:
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Also Known As:
Balos Beach Hotel Kaliviani
Balos Beach Crete/Kaliviani, Greece

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