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Reviewed 14 October 2017

My boyfriend and I had a very pleasant stay - well-maintained, beautiful property, pretty amazing spa facility/massages, great service staff overall, great food etc. Totally worth to visit even during the off season.

However, there was one front desk agent who seemed to be filling in and he made 2 annoying mistakes:
1) he got his weather info wrong which led us to change our plans significantly and cost us a bit of money. Despite checking weather info ourselves, we decided to trust him because after all, we are travelers and he's a local. But no, wrong.
2) he was incompetent when we were settling our bill at the end of our stay and charged us the wrong amounts, which I'm disputing through my credit card.

  • Stayed: October 2017, travelled as a couple
    • Value
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Thank SueLee_1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2017

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 13 October 2017

We stayed here couple of times now. We love the location at the base of Beaver Creek Ski Mountain and in the heart of Beaver Creek Village. Great shopping and dining experiences. We enjoyed our slope view king rooms. The balcony is nice. The fitness center and spa is great. The staff are top notch.

Stayed: September 2017
Thank Rhezy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2017

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 10 October 2017

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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