As others have noted, there is a terrible booking policy. Not only is the deposit non-refundable and non-transferrable (this is clearly stated but they MEAN it), but even when cancelled 6 weeks in advance and one room has since been re-booked there is still no refund. In addition, a £20 'administration' charge was made. Of the £115 paid only £25 was refunded as a 'goodwill' gesture.
This is an outrageous and highly unusual policy and needs to be publicised more.
- Official Description (provided by the hotel):
- Croftside bed and breakfast - offering relaxing holidays, short breaks and overnight stays in Birdham, nr Chichester, West Sussex. Croftside, 4* bed and breakfast accommodation, is ideally located to the nearby city of Chichester, the beaches of West Wittering and borders the protected area of Chichester Harbour, in the beautiful county of West Sussex England. Croftside bed & breakfast provides a high standard of accommodation and hospitality. Each one of our comfortable and relaxing guest rooms is tastefully furnished with king sized double beds (most rooms), complimentary refreshment trays & pamper products, TV, radio & free WIFI. We serve a truly delicious traditional English breakfast - eggs 'Croftside' or smoked salmon & scrambled eggs, together with a buffet selection of cereals, fruits & juices, tea, fresh coffee, toast & preserves. Veggies also well catered for! ... more less
- Reservation Options:
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- Also Known As:
- Croftside B & B Chichester Birdham, West Sussex