My wife, myself, son, and daughter in-law stayed here for 5 nights, us on a top floor suite with terrace and my son and daughter in-law below us on the ground floor. The location is fine, and we loved our suite. We all went out one evening for a few hours and upon our return, found out that our son's ground floor room and been robbed--all their best clothes, iphone, ipad, watches, sunglasses and jewellery. The front desk was helpful, we called the police, but they never bothered coming. The owner offered us free drinks, but said he couldn't do anything else. Talking with several different owners and managers of local restaurants, they told us this had happened 6 other times within the past year. SIX!. And what had the owner done--changed the locks. That isn't the problem though. Someone got in through a ground floor window (easy to do) or with a key because they were on staff. Each room should have a safe and the ground floor rooms should have decorative iron work on the outside of the windows, but the owner said it would be too much money. We liked Biuzza, but would never stay there again, nor recommend it until real safety measures are taken. Be warned.
- Official Description (provided by the hotel):
- Cabañas Biuzaa' is a rest hotel that offers a redesigned concept of harmony to our guests. Our approach is to highlight the special details of life, as simple as a walk, and as unique as the range of colors in the sunset. ... more less
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