I bought a deal for this hotel on Living Social and it included afternoon tea, Unfortunately I did not read the small print as the voucher was only valid for Monday to Thursday which was something I could not avail of. I contacted the hotel and they agreed to let me use it at the weekend for a supplement of 30 euro. I was travelling from Dublin and found the hotels website very unclear in relation to directions so I used maps on the iphone to get me to Kinnity, which was a disaster. Eventually we got to the hotel and checked in. The receptionist did not offer to have the luggage sent to our room which was in the top floor at the back of the hotel in the Seret room. When we arrived in the room it was a very big room with a very unique décor, The décor the hotel was very unique and fitted in nicely to the castle medieval style. The room which was a state room one of the superior rooms had a number of flaws. There was a portable dimplex which was in the room and was broken. The fittings for the plugs were loose with wires almost exposed. There was a 19 inch Walker TV in the room about 5 meters from the bed. I searched for a half hour around the room for the remote control before I gave up and rang reception and asked where it was or could I get a replacement and I was told and I quote “ There is lots of remotes missing in the rooms and we have none at reception”. This is a four star hotel I was shocked at this. We arrived late so we went down to the bar to get a drink. We were told the dungeon bar was opening at 10 pm. We got a drink at the main bar and went down to the dungeon bar. There was about ten people in the bar waiting when the band was setting up and no one had a drink. The barman was shocked when he came down and said to everyone in the bar. I hope your not thirsty as it will be a while before the bar is open. The atmosphere in bar was only made enjoyable by the band and two singer who were very entertaining and gave a great trad/folk session to the ten or so people in the bar. We went to our room at about twelve. We were awoken from half two until about four. There was a corporate function on in the hotel and once it was finished they remained outside the hotel talking shouting a making noise awaiting there bus. The noise was so loud we thought the window was open . We eventually woke up and the next morning and I checked the window. The window was actually broker 1 pane was cracked the other pain had dropped and there was a gap that let in the wind and the noise. Luckily it was a calm and warm night otherwise the wind would have howled. We went for breakfast which was fine. I then went to have a bath before we left in the freestanding bath. I ran the tap and went about washing my teeth. I turned around to check how much of the bath was filled and I could see the bath full of black dirt coming out of the tap. Obviously the fact the taps were on full blast knocked loose so gung in the pipes. Needless to say I did not have a bath. The flush on the toilet need to be pressed about 10 times before the toilet would flush. We went to check out before our afternoon tea and stood around waiting to be checked out. There was no order to the check out. I had to pay my bill and was never given a receipt. We arrive in for afternoon tea. We were abandoned in a room with a pot of luke warm tea and a cake stand. The standard of afternoon tea was poor in comparison to other hotel we stayed in we were abandoned. We were waiting twenty minutes to be served The scones were burned a rock hard. We left after 20 mins.
I was very disappointed in this hotel. I was really looking forward to the stay in the hotel the surrounding grounds have become overgrown compared to the way they looked during the most haunted filming of an episode for Living. The service compared to other similar style hotel was disappointing. The fact that it is a castle does not excuse the standard that should be expected of a four star hotel in terms of the room maintenance and fixtures and fitting. However the hotel keeps very much to the original style of the castle which is unique.
- Official Description (provided by the hotel):
- Kinnitty Castle, is close to the picturesque village of Kinnitty, Co. Offaly set beautifully against a backdrop of the Slieve Bloom Mountains. The Castle has a long and turbulent history. Dating originally from 1209, Kinnitty was destroyed and rebuilt not once but twice and yet it retains character and oozes charm. Kinnity is in a great location only 90 minutes from Dublin and is a great stop off point for journeys west or southwards. It is an exceptional place for lovers of good food and the great outdoors. ... more less
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- Also Known As:
- Castle Kinnitty