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“Bad attitude front reception”

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Ibis Paris Orly Aeroport
Ranked #3 of 7 Hotels in Orly
GreenLeadersBronze level
Reviewed 19 July 2012

We arrived at Orly Sud airport for an overnight stay. The room is of decent size, but imagine our shock that when we had trouble finding the air conditioning control and rang reception to find out, we were told there is no air conditioning in our room, only ventilation. We had to get a fan from the reception to help achieve a cool enough environment for the night.

Thats not the worse. We wanted to make our own hot chocolate drink but there are only thin plastic cups available in the room. We were told to get the hot water in the bar, I told the arrogant guy that I was after hot water and he got a bottle of cold water for me. I thought he couldn't understand me well then I repeated myself, he then said he could only give out similar plastic cups similar to the ones in the room, and when I pointed out to the glasses he snubbed me and said its only for bar use.

I went back to the reception to raise the issue, and asked is there really no other way I could get hot water in the room. The guy just gave me a shrug. No apologies given.

Don't stay in this hotel if you could help it. It's embarrassing that they call themselves a hotel.

  • Stayed: July 2012
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Thank youngyew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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197 - 203 of 2,230 reviews

Reviewed 15 July 2012

  • Stayed: July 2012, travelled on business
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Thank TravlinTeacher_12
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 8 July 2012

Have stayed here several times when using a domestic France flight which requires a airport shift from the international CDG to more domestic Orly - between 1 and 3 hours in bus.

The hotel is very efficient, rooms are not big, but OK - good bed - and very quiet taking the location into account! Fast check in / check out.

  • Stayed: July 2012, travelled on business
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Thank KlausMP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2012

  • Stayed: June 2012, travelled with friends
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Thank sgarrett67
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 26 June 2012

The room was cozy and clean. Also, reasonable. If you need to stay close to Orly Airport, there's no problem to stay at Ibis Orly.

  • Stayed: June 2012, travelled solo
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Thank jo_nishimura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2012

  • Stayed: June 2012, travelled with family
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Thank Muliadi0606
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 11 June 2012

  • Stayed: June 2012, travelled with family
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Thank drpegasi
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ibis Paris Orly Aeroport

Address: 19 promenade d'Orly | BP 151, Orly Aerogare Cedex, 91550 Orly, France
Phone Number:
Region: France > Ile-de-France > Val-de-Marne > Orly
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Orly
Price Range: £59 - £116 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Paris Orly Aeroport 3*
Number of rooms: 300
Official Description (provided by the hotel):
Ideally located a short walk from the south terminal (Terminal Sud), the ibis Paris Orly Aeroport hotel welcomes you for your stopover, business or leisure trip. Aeroport de Paris buses and the T7 tramway provide links to the south and west terminals. The completely air-conditioned hotel features 353 rooms (including connecting rooms), 4 meeting rooms, an ibis Kitchen restaurant open until 11pm, a bar and 24-hour snack service. Free WIFI access and Canal+ and beIN Sports channels in the rooms. ... more   less 
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Also Known As:
Ibis Paris Orly Aeroport Hotel Orly
Accor Paris Orly Aeroport
Ibis Orly

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