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“Stop over stay” 4 of 5 bubbles
Review of BEST WESTERN PLUS Bentley Hotel & Spa

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BEST WESTERN PLUS Bentley Hotel & Spa
Ranked #1 of 1 Hotels in South Hykeham
Certificate of Excellence
Bristol, United Kingdom
Level Contributor
72 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Stop over stay”
4 of 5 bubbles Reviewed 27 August 2013 via mobile

Recently stayed here, hotel very nice, staff great, food good. Only downside is rude wedding guests shouting down corridors at 3 in the morning

    • 4 of 5 bubbles
      Value
Helpful?
Thank Dutch199
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bentley82, Owner at BEST WESTERN PLUS Bentley Hotel & Spa, responded to this review, 23 July 2014
Thank you for taking the time to review your stay with us. It's good to hear you are are a returning customer. If at any time you are allocated a room which you would prefer to change just ring reception and wherever possible it will be no problem to allocate a room on the side of the hotel.
However we seemed to satisfy all your needs and for that we thank you.
Best wishes
Carole Wootton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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716 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (154)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Lincolnshire UK
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 26 August 2013

We stayed here on Sunday 25th August as we had been invited to attend an evening wedding.
From arriving at the Bentley to Checking out the service was first class.
Directions given to our room, breakfast times explained,
Rooms were light and airy and after attending the wedding a good night sleep. Beds were very comfortable.
Breakfast was really good a choice of juices, continental or cooked breakfast, tea/coffee and toast was bought to your table.

All in all a really good place to stay, could have used the beauty parlour and the swimming pool but really time did not allow.
Well done to all the staff at The Bentley a first Class service.

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank SueLincolnshireUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bentley82, Owner at BEST WESTERN PLUS Bentley Hotel & Spa, responded to this review, 27 August 2013
Thank you so much for all your positive comments on your stay with us.
The team had had a very busy weekend and I am pleased that they were all so amenable and helped make your time with us so enjoyable.
I hope you will visit us again and next time have time to enjoy our leisure facilities and spa.
best wishes
Carole Wootton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 21 August 2013

Surprise weekend treat for my 60th. Executive double room was lovely. Air con was a bit noisy & needed it on during the night. Pool sauna & jacuzzi great but steam room not working. Towels & robes provided. Restaurant was expensive & limited menu but the breakfast was brilliant. Brewsters across the road if you don't want posh!
Spa is attached to hotel. I had 3 treatments. Silicium facial good & relaxing. French Manicure & pedicure still looking good 4 days later! Manicure done in the
Salon / reception so on view if busy & left in between treatment if anyone came into reception. Staff in both hotel & spa were very helpful.

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank shirleydrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bentley82, Owner at BEST WESTERN PLUS Bentley Hotel & Spa, responded to this review, 24 August 2013
Thank you for your review ..We are so pleased you enjoyed your birthday treat here at The Bentley and that you found your treatments in the Spa relaxing..
We take notice of all comments and always discuss them with heads of departments to ensure that all our customers are catered for.
Thank you once again and hope to see you on another visit
Sincerely
Carole Wootton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 August 2013

Stayed here on a friend's recommendation whilst visiting family at the university. Was greeted on arrival by very friendly receptionists. There was a wedding going on in the hotel but they didn't encroach. I had booked a standard room and was offered the chance to upgrade to an executive for an additional £10 - so I thought why not? The room was nice and spacious with a nice big flat screen TV and leather sofa to sit on, complimentary toiletries (not seemingly cheap ones) were a nice little touch too.

After getting unpacked I made my way down into the leisure club (free of charge if you're staying in the hotel - a delightful bonus!) and had a leisurely swim and jacuzzi etc. I did't dine at the hotel as had plans to go out with the family, but I had a glance at the menu and looked rather nice and pretty reasonably priced...maybe next time! Bed was nice comfortable and slept very well - was not bothered by any wedding noise as it appeared to be in a part of the hotel away from the bedrooms.

Breakfast the following morning was very tasty and plentiful in variety, something really for everyone. Smooth, efficient check out with the same receptionist who checked me in made for a personal touch (was expecting might not remember my name). All the staff I came into contact with along with the great facilities added up to a really enjoyable stay. Thank you!

Room Tip: Some rooms are next to busy main road so if you are a light sleeper ask for one that isn't!
See more room tips
  • Stayed August 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Benjamin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bentley82, Owner at BEST WESTERN PLUS Bentley Hotel & Spa, responded to this review, 21 August 2013
Thank you so much for your positive comments on your review of us.
The team here are friendly and happy and it always shows in the way they treat a customer .
We seem to have ticked all the right boxes and I am grateful for the time you have spent in writing to inform us of your satisfaction.
Many thanks once again and I hope on your next visit to the university you will stay with us again.
Best Wishes
Carole wootton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lymington, United Kingdom
1 review
4 of 5 bubbles Reviewed 20 August 2013

We visit Lincoln a number of times each year and often use The Bentley. We are always pleased with the cleanliness and comfort of the room(s) and in particular make use of the pool and associated facilities. The location is excellent - easily accessible

  • Stayed August 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank julia l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bentley82, Owner at BEST WESTERN PLUS Bentley Hotel & Spa, responded to this review, 21 August 2013
It was good to read your positive review after staying with us on many occasions.
I am pleased we are continuing to give you the service and satisfaction that is required by our customers. We will endeavour to continue to keep our standards high and hope to see you many more times in the future.
Many thanks
Very Best Wishes
Carole Wootton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 18 August 2013

Good location, very handy being on the A46. Hotel is light and airy, good decor with classy style. Reception staff were friendly and efficient during the check-in and throughout our stay. Room was very clean and well maintained with a good shower and nice toiletries. The bed was 10 out of 10, I slept like a log! Restaurant is a big plus factor. Food was really nice, from a varied menu and the staff were friendly and attentive. If the apple crumble with custard is on the menu, I highly recommend it, you won't be disappointed. They serve a good cup of coffee also. There was a varied selection of gym equipment and the pool was warm and just the tonic at the end of the day. Leisure staff were again friendly and helpful. Overall, a thoroughly enjoyable weekend. We stayed here last year and liked the hotel, hence why we've returned. Next time we're in Lincoln visiting family, we'll be booking The Bentley again.

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bentley82, Owner at BEST WESTERN PLUS Bentley Hotel & Spa, responded to this review, 19 August 2013
What a great review . Our team read every comment and will be overjoyed to read yours.
It's always good to hear that our customers return to the hotel and are so satisfied that they want to stay with us again and again.
Your weekend was enjoyable ,that alone increases all staff morale and we look forward to welcoming you back in the very near future.
Many thanks
Carole Wootton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 August 2013

This was my second time staying at The Bentley, and once again everything was superb. Our room was quiet, comfortable and very clean with lots of little extras that really made it special for us. Even with my son and his friend sharing our room there was still loads of space, and they really enjoyed the Aero Hot chocolate from the drinks tray! The staff were efficient and friendly, and any requests were dealt with immediately. Breakfast was very good indeed, with quality ingredients and a lovely atmosphere. We made use of the leisure facilities this time and found that the pool area is fantastic, and my husband enjoyed using the gym one morning. This really is a lovely hotel and I look forward to staying there again in the future.

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LCT75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bentley82, Owner at BEST WESTERN PLUS Bentley Hotel & Spa, responded to this review, 19 August 2013
Thank you for your swift review. We are all grateful for your kind words and happy that you and your family were so satisfied with your room and the facilities we offer.
Our aim is to make your stay as comfortable as possible and respond to any enquires immediately.
We look forward to welcoming you back to the Bentley very soon.
Kindest regards
Carole Wootton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Bentley Hotel & Spa

Property: BEST WESTERN PLUS Bentley Hotel & Spa
Address: Newark Road | South Hykeham, South Hykeham, Lincoln LN6 9NH, England
Region: United Kingdom > England > Lincolnshire > Lincoln > South Hykeham
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in South Hykeham
Price Range (Based on Average Rates): £
Hotel Class:3 star — BEST WESTERN PLUS Bentley Hotel & Spa 3*
Number of rooms: 80
Official Description (provided by the hotel):
BEST WESTERN PLUS Bentley Hotel & Spa is privately owned and ideally located on the outskirts of Lincoln. It is the only hotel with a fully equipped gym, indoor swimming pool and brand new state of the art Spa. This is a prime location which is ideally located only 8 minutes from the A1 at Newark, and being on the end of the Lincoln by-pass we are only 5 minutes away from the city centre, perfect if you are visiting for business or coming to see Lincoln's beautiful and historic Cathedral and Castle with their extensive grounds. Other facilities in the Leisure Club include: Jacuzzi, Sauna & Steam Room. We also have a hydraulic hoist on the pool side for people who require help climbing in and out of the pool. The hotel is open to the public with the Martini Bar, Grand Restaurant and the Spa. We offer Free Internet WiFi access for patrons in all bedrooms and conference suites. The Bentley Hotel has state of the art conference facilities catering for all types of events from 2 delegates up to 350 delegates in various sized suites all with Air Conditioning. The Hotel is licensed to hold Civil Ceremonies & Partnerships in three of our suites, all of which can hold up to 100 guests. We can also cater for all types of Wedding Receptions, Private Dinners and Charity Balls.Check out our special seasonal accommodation offers all through the year. ... more   less 
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Also Known As:
Best Western Bentley Hotel And Leisure Club
Best Western South Hykeham
South Hykeham Best Western
Best Western Lincoln
Lincoln Best Western
BEST WESTERN PLUS Bentley Hotel & Spa Lincoln/South Hykeham

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