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“One Night Stay”

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Best Western Plus Bentley Hotel & Spa
Ranked #1 of 1 Hotels in South Hykeham
Certificate of Excellence
Newbury, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“One Night Stay”
Reviewed 16 March 2014

We stayed here for 1 night on Business. The outside of the hotel looks dated and uninviting, and when looking for a hotel I would have overlooked this one if it wasn't for the reviews on Trip Advisor! I have to say, we were not disappointed! The staff are very friendly, the hotel was clean and the room was absolutely amazing! We stayed in the Lauren Suite, and it was well worth the extra money! We planned on going out to eat but there was no need. This hotel has everything you need. I wish our stay was longer. Thank you for a lovely night!

Room Tip: We paid extra for an executive room, it is worth the money!
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Stacy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bentley82, Owner at Best Western Plus Bentley Hotel & Spa, responded to this review, 24 March 2014
Many thanks for your very positive review on the Bentley. I am so pleased we came up to your expected standards . The Lauren suite is always very popular and I am delighted you enjoyed your stay in there, in fact you loved everything this in fact makes our job worthwhile .
I was disappointed that you found the outside of the building dated . The hotel is only 14 years old and unfortunately it would be very difficult to change its structure,however you did decide to venture in and were pleasantly surprised so we are all happy.
Thank you so much and I look forward to welcoming you back.
Best wishes
Carole Wootton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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784 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (167)
Date | Rating
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English first
southampton, United Kingdom
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 March 2014

This has been not doubt one of the best hotel stays I've experienced in England; from the welcome smile to the departure absolutely faultless; the entire staff are a credit to the owners and management; room spotlessly clean, very comfortable bed for a good nights relaxed sleep and the breakfast range of quality and well presented selection set you up for the long business day ahead; will most definetly stay here again just to soak in the experience of a well run hotel.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB

Helpful?
Thank Ian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bentley82, Owner at Best Western Plus Bentley Hotel & Spa, responded to this review, 15 March 2014
Thank you so much for your rapid and excellent review of us all at The Bentley Hotel.
The team really try very hard to welcome customers and to make sure they are comfortable happy and well fed
On this occasion we have reached all of the necessary requirements and as I speak for the whole team I thank you for your kind words .
We hope you will stay with us again .Comments such as yours are so welcome.
Kindest regards
Carole Wootton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clitheroe, United Kingdom
2 reviews
Reviewed 13 March 2014

This was our first trip to Lincoln and I must say it was an excellent decision on my husbands part. Having stayed at Best Western hotels previously we decided to give this one a chance and we were not disappointed. The reception staff on checking in were extremely pleasant and helpful. We arrived earlier than the advised check in time but our room was ready for us and the flowers that my husband had ordered as a surprise had been delivered and were in the room. We used the pool area and also the spa both were of a high standard and the staff very helpful and friendly. There was a good choice for breakfast and the dining room was very pleasant with a choice if the weather is suitable of eating outside, Overall a very good hotel.

Room Tip: We stayed in a superior room and it was well worth the extra.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DenF80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bentley82, Owner at Best Western Plus Bentley Hotel & Spa, responded to this review, 14 March 2014
Many thanks for your very positive review of us all
It is so good to hear of customer satisfaction in every department of the hotel.
You obviously enjoyed all our amenities which helped to make your weekend so enjoyable.
I hope in the very near future you will visit us again and we will be able to satisfy tou in the same way .
Many thanks once again
Very best wishes
Carole Wootton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, United Kingdom
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 March 2014

Met family for overnight stay, the use of pool, steam room and sauna was including in the price.
Food was very nice - also have specials board and speciality coffees. Staff very helpful and friendly. Rooms was clean, comfortable and well decorated. Fully recommended

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank Lesley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bentley82, Owner at Best Western Plus Bentley Hotel & Spa, responded to this review, 14 March 2014
Thank you so much for your rapid review.
We are delighted that you enjoyed your stay with us and that everything was to your satisfaction.
I hope you will stay again in the very near future.
sincerely
Carole wootton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 March 2014 via mobile

My family and I went for a Sunday carvery. The food quality was poor for the price. There was an annoying feel to the meal as the waitress wouldn't leave us alone and we felt rushed. The place was full of the older generation and I wouldn't go back again it was a disappointing experience.

Stayed December 2013, travelled with family
Helpful?
2 Thank Lukemufc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bentley82, Owner at Best Western Plus Bentley Hotel & Spa, responded to this review, 14 March 2014
I'm sorry you did not enjoy your carvery with us last Sunday.
The carvery is extremely popular and has returning customers weekly who thoroughly enjoy the whole experience.
It is unusual for a client to comment the waitress was around too often
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Level 3 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 March 2014 via mobile

All staff we met were friendly and helpful. The rooms were clean tidy and all equipment worked well. The spa facilities were clean and pleasant with towels and lockers provided free. The bteakfast plentiful and well cooked. The only downside was with dinner. Plenty of food but my main course was bland, although sounded spiced on the menu. Small gripe I suppose. Once again staff were what stood out.

Stayed March 2014, travelled as a couple
Helpful?
Thank Stephen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bentley82, Owner at Best Western Plus Bentley Hotel & Spa, responded to this review, 5 March 2014
Thank you for your review . We are pleased you enjoyed your evening and overnight stay with us .
I hope you will return in the near future
Sincerely
Carole Wootton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
scunthorpe
Level 3 Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 March 2014

We were at this hotel for an evening with friends and really enjoyed it.the bar staff were efficient and friendly,and I have to say it was spotlessly clean.the food we were served was gorgeous we had beef and it was really good.the table was well laid out the dining room staff worked really hard and the food was served by real friendly waiting staff.we thought the drinks would be really expensive but they were fairly priced everyone agreed the meal was lovely.and we would definetley eat at the restaurant again.both the ladies and gents toilets were spotless.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank john s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bentley82, Owner at Best Western Plus Bentley Hotel & Spa, responded to this review, 5 March 2014
Thank you for your excellent review of your evening with us all our team will be grateful for your kind words over your service and the food.
Please revisit very soon
Kind regards
Carole Wootton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Bentley Hotel & Spa

Property: Best Western Plus Bentley Hotel & Spa
Address: Newark Road | South Hykeham, South Hykeham, Lincoln LN6 9NH, England
Region: United Kingdom > England > Lincolnshire > Lincoln > South Hykeham
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in South Hykeham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Plus Bentley Hotel & Spa 3*
Number of rooms: 80
Official Description (provided by the hotel):
BEST WESTERN PLUS Bentley Hotel & Spa is privately owned and ideally located on the outskirts of Lincoln. It is the only hotel with a fully equipped gym, indoor swimming pool and brand new state of the art Spa. This is a prime location which is ideally located only 8 minutes from the A1 at Newark, and being on the end of the Lincoln by-pass we are only 5 minutes away from the city centre, perfect if you are visiting for business or coming to see Lincoln's beautiful and historic Cathedral and Castle with their extensive grounds. Other facilities in the Leisure Club include: Jacuzzi, Sauna & Steam Room. We also have a hydraulic hoist on the pool side for people who require help climbing in and out of the pool. The hotel is open to the public with the Martini Bar, Jewels Restaurant and the Spa. We offer Free Internet WiFi access for patrons in all bedrooms and conference suites. The Bentley Hotel has state of the art conference facilities catering for all types of events from 2 delegates up to 350 delegates in various sized suites all with Air Conditioning. The Hotel is licensed to hold Civil Ceremonies & Partnerships in three of our suites, all of which can hold up to 100 guests. We can also cater for all types of Wedding Receptions, Private Dinners and Charity Balls.Check out our special seasonal accommodation offers all through the year. ... more   less 
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Also Known As:
Best Western Bentley Hotel And Leisure Club
Best Western South Hykeham
South Hykeham Best Western
Best Western Lincoln
Lincoln Best Western
Best Western Plus Bentley Hotel & Spa Lincoln/South Hykeham

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