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“Hello Lincoln” 4 of 5 bubbles
Review of BEST WESTERN PLUS Bentley Hotel & Spa

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BEST WESTERN PLUS Bentley Hotel & Spa
Ranked #1 of 1 Hotels in South Hykeham
Certificate of Excellence
Northampton, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Hello Lincoln”
4 of 5 bubbles Reviewed 9 June 2014

Whilst this hotel is a little way out from the city center it is well situated to access the city and surrounding area. It is the best Best Western we have stayed at and is good value. The hotel is clean and well maintained our only small issue is like most hotels these days the breakfast is a buffet which will never been as good as "cooked to order"



  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Best Western GB

Helpful?
Thank Mike E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bentley82, Owner at BEST WESTERN PLUS Bentley Hotel & Spa, responded to this review, 14 June 2014
Thank you for your review and special thanks for stating that we are the best Best Western you have stayed in, that of course is music to our ears as we try hard to maintain very high standards as each hotel of Best Western is individually owned.
I quite agree re the breakfast but unfortunately this is the modern trend and gives the customer a few more choices without having to wait.
I hope we see you again very soon.
Kindest Regards
Carole Wootton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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716 reviews from our community

Traveller rating
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    72
    23
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (154)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Ipswich
Level Contributor
190 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 6 June 2014

Been here before last year (and in 2012), as it is our main Lincoln holiday the Bentley was the obvious choice. Soon as we arrived were greeted by friendly happy staff, made us feel welcome, expecting a standard triple executive room as we had last year but surprised to find out it was actually a triple suite (poppy suite it was called). The room was large, spacious, mum and dad had a king size bed - my single was comfy too, very clean and tidy and a nice size bathroom. Breakfast was fabulous - best Lincolnshire sausage I have ever had. Used the pool facilities and they were great - water temp about right, dad liked the Jacuzzi hot tub. Could not fault it. The perfect stay at possibly the best all round hotel in Lincoln!

Room Tip: Rooms on the second floor are the best as no noise from above (as it's the roof)
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  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 375Christopher1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bentley82, Owner at BEST WESTERN PLUS Bentley Hotel & Spa, responded to this review, 9 June 2014
Thank you for your swift revue . I am pleased we all made your stay with us so comfortable . We are all grateful to read comments such as yours and hope you will stay with us again very soon .
Our job is made worthwhile when we read how happy our customers are with our service
Very best wishes
Carole Wootton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derbyshire, United Kingdom
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 June 2014

Our first time at this Best Western Hotel in which we stayed overnight after a long day with family. From check in late at night to leaving after breaakfast the following day there were no issues. Every member of their team were professional, polite and attentative to our needs. A great nights sleep in a very comfy room and special thanks must go to Eve, Katie and the lady who serviced our room. First class, will definitely return again when in the area.

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western GB

Helpful?
Thank Frank H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bentley82, Owner at BEST WESTERN PLUS Bentley Hotel & Spa, responded to this review, 9 June 2014
Thank you for taking the time to review The Bentley Hotel . It's pleasing to hear that our night staff are as amicable as our day time staff and any feed back is always welcome as if there are ever any mistakes they can be rectified .Although your stay was short we are delighted that everything was to your liking and I sincerely hope you will visit us again in the future
Very kind regards
Carole Wootton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hertfordshire, United Kingdom
Level Contributor
102 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 30 May 2014

My parents in law have been staying here for years and we stayed here courtesy of them for a mid-week break. The hotel immediately made us feel welcome and our room was available early which was great.

We had lunch on the first day in the bar, excellent choice on the menu and the meal was very good – decent size portions and the bar prices very reasonable.
Dinner that evening was really very good and of a high standard. Again a very good menu choice whether from the set menu or a la carte. I was even tempted by desert which is a very rare thing for me!

Our room was very comfortable and super clean (when we worked out how to turn the heating off).
Breakfast on both days was excellent – a huge choice and well cooked.

Our second day was spent in the Spa where we had an amazing day relaxing and being pampered. Lunch and a cheeky glass of wine were delivered to us in the quiet room and boy was it good. At the end of our day in the spa we returned to our room to discover there had either been cleaning or painting in our corridor and the odour was awful (having asthma that’s not a good thing for me). A quick word with reception had us moved to another part of the hotel with no fuss and lots of apologies….. Sadly the only room they had was a suite!! Lucky us. What makes it for me is the genuine customer care from everyone we met. Fixing an issue before it becomes a major problem is exactly what should be done and more hotels should learn from this.

Another wonderful dinner that evening and drinks in the bar had us fully satisfied and relaxed. The Bentley is definitely on my good list and I’d love to visit again!

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Katielaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bentley82, Owner at BEST WESTERN PLUS Bentley Hotel & Spa, responded to this review, 31 May 2014
What a wonderful review . What can I say ? It certainly looks as though we are popular with you and your family . How exciting to read that you have enjoyed everything we had on offer , including the Spa, food ,pool ,accommodation and staff .
All we can say is a very big thank you and hopefully we will welcome you back in the future.
It will be a pleasure.
Kindest regards & best wishes
Carole Wootton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

Just arrived back from a half day spa experience. I was with a group of girls for a hen do. We all wished we'd book the whole day. Lovely staff, gentle Relaxation Room, small changing rob, gorgeous toweling dressing owns.

The pool was huge and the perfect temperature, for me anyway. Great hot tub and therapy room really nice. My favourite was the Dalt Steam Room.

Drinks as you want them.

I had a back massage and facial. Absolutely delightful young lady. Came away totally relaxed.

What would I do differently? I'd definitely book a shampoo and blow dry for after my session in the spa. I'd also like to have a makeup session. Small, intimate relaxing.

Room Tip: Didn't use bedrooms so can't comment
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  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NottinghamEssexGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bentley82, Owner at BEST WESTERN PLUS Bentley Hotel & Spa, responded to this review, 31 May 2014
Thank you for your lovely review re the Spa at The Bentley . I will pass on all your compliments to the girls they will be delighted that you enjoyed yourselves so much . Next time perhaps you would like to try our Spa break and stay the night with us .
Best wishes
Carole Wootton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 May 2014

Really impressed with cleanliness and tidiness of facilities in the pool, sauna and jacuzzi. Food was excellent at breakfast and also in the restaurant in the evening and the staff friendly and professional and helpful.

Room Tip: Book early and then upgrade if possible later.
See more room tips
  • Stayed May 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank victoria s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bentley82, Owner at BEST WESTERN PLUS Bentley Hotel & Spa, responded to this review, 31 May 2014
Thank you for your kind review on your stay with us . It's a pleasure to serve customers such as yourselves and we are always grateful for reviews such as yours .
I hope you will stay with us again
Kindest regards
Carole Wootton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grimsby, United Kingdom
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 27 May 2014 via mobile

Check in was polite and efficient. Our room had double bed, sofa, wardrobe,dressing table, free-view TV, tea/coffee making facilities, trouser press, iron/ironing board and hairdryer.
Used leisure facilities - swimming pool, jacuzzi, sauna/steam room .Staff pleasant.
Ate evening meal elsewhere, but did have a nightcap in the Martini bar, comfortable and relaxing room. Breakfast was a buffet, cerials, fruit, yoghurt, juice. Full English, toast, tea/coffee. Attentive waiting staff .
In conclusion, a good stay with no complaints, well done Best Western.,

Stayed May 2014, travelled as a couple
Helpful?
Thank MrJ692
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bentley82, Owner at BEST WESTERN PLUS Bentley Hotel & Spa, responded to this review, 31 May 2014
Thank you for your kind review on The Bentley . It is always good to hear of satisfied customers . I hope you will enjoy all Best Western Hotels,.as I am sure you are aware each one is independently owned .
Sincerely
Carole Wootton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Bentley Hotel & Spa

Property: BEST WESTERN PLUS Bentley Hotel & Spa
Address: Newark Road | South Hykeham, South Hykeham, Lincoln LN6 9NH, England
Region: United Kingdom > England > Lincolnshire > Lincoln > South Hykeham
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in South Hykeham
Price Range (Based on Average Rates): £
Hotel Class:3 star — BEST WESTERN PLUS Bentley Hotel & Spa 3*
Number of rooms: 80
Official Description (provided by the hotel):
BEST WESTERN PLUS Bentley Hotel & Spa is privately owned and ideally located on the outskirts of Lincoln. It is the only hotel with a fully equipped gym, indoor swimming pool and brand new state of the art Spa. This is a prime location which is ideally located only 8 minutes from the A1 at Newark, and being on the end of the Lincoln by-pass we are only 5 minutes away from the city centre, perfect if you are visiting for business or coming to see Lincoln's beautiful and historic Cathedral and Castle with their extensive grounds. Other facilities in the Leisure Club include: Jacuzzi, Sauna & Steam Room. We also have a hydraulic hoist on the pool side for people who require help climbing in and out of the pool. The hotel is open to the public with the Martini Bar, Grand Restaurant and the Spa. We offer Free Internet WiFi access for patrons in all bedrooms and conference suites. The Bentley Hotel has state of the art conference facilities catering for all types of events from 2 delegates up to 350 delegates in various sized suites all with Air Conditioning. The Hotel is licensed to hold Civil Ceremonies & Partnerships in three of our suites, all of which can hold up to 100 guests. We can also cater for all types of Wedding Receptions, Private Dinners and Charity Balls.Check out our special seasonal accommodation offers all through the year. ... more   less 
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Also Known As:
Best Western Bentley Hotel And Leisure Club
Best Western South Hykeham
South Hykeham Best Western
Best Western Lincoln
Lincoln Best Western
BEST WESTERN PLUS Bentley Hotel & Spa Lincoln/South Hykeham

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