This hotel was a complete fraud. We had first booked one room for the long weekend of the Mexican Independence holiday and a few days later another one for our daughter. Upon arrival at the hotel shortly after 2 p.m., we were told we had no reservation, they didn't even had our name registered. As an excuse they told us they were no longer working with American travelagencies. They told us they had only one room available for one night and not the two booked and that perhaps there would be two rooms for us after 5 p.m. if the people didn't show up. They even told us that other clients from Orbitz didn't have a room even though they were in their system.
We didn't accept and asked for a complete refund which we got.
Additionally, the hotel looked pretty much run down, even the garden as the lawn hadn't been watered. Rooms are not far from one of the two main streets, so it must be very noisy at night, and it is too far from the city center, or let's say, it is 6 blocks, but very long ones and it is all down hill so getting back can be very tyring and there are no restaurants close at hand. San Miguel de Allende is such a nice town, with great places to be, and as this hotel is close to the highway, you get no impression of all of that.
- Official Description (provided by the hotel):
- Hotel Mision San Miguel de Allende , Guanajuato, Mexico , modern colonial construction in a space filled with gardens where you can enjoy a beautiful pool naturally heated through solar heaters in addition to its rich and varied international cuisine . Hotel Mision San Miguel de Allende will find accommodation in our first 60 colonial rooms and fully equipped suites. Also, if traveling in a group or want to make your events and conventions we have facilities for up to 300 people. Our Hotel in San Miguel Allende family thinks so we amenities as a restaurant , bar , mini golf, heated pool and game room . Hotel Mision San Miguel de Allende is one of the best locations to 15 minutes from the center with ample parking . ... more less
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