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“Top notch for business & pleasure”

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Belmond Casa de Sierra Nevada
Certificate of Excellence
Reviewed 25 May 2011

This beautiful hotel has it all: great guest suites, great restaurants, awesome pool, wonderful staff...you absolutely can not go wrong here.

  • Stayed: May 2011, travelled on business
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Thank hhatic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CasadeSierraNevada, General Manager at Belmond Casa de Sierra Nevada, responded to this reviewResponded 26 May 2011

Dear hhatic:
Many Thanks for your complimentary comments. It was a real pleasure hosting you at Casa de Sierra Nevada. We are delighted to hear you enjoyed your stay. We look forward to welcome you again in the not too distant future.
Kind Regards,
The Casa de Sierra Nevada Team

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340 - 346 of 620 reviews

Reviewed 21 May 2011

We took a week long trip to San Miguel de Allende for the first time this March and had the pleasure of staying at the Casa de Sierra Nevada. We were SO impressed with this hotel and we have nothing but fond memories from our stay. Casa de Sierra Nevada made our trip flawless, beginning with being picked up from the airport in a SUV with refreshments and receiving a kind greeting from the staff upon arrival at the hotel. We stayed in a beautiful room that had a special culture feel to it. Everything from the Mexican tiles in the shower to the exquisite artwork reminded us that we were in a very special place in Mexico. Gustavo attended to us in our room throughout the day, always making sure that we had our morning coffee and newspaper delievered to us at our desired time and truly went out of his way to ensure that we had everything we needed and more! Our room was quiet and we had a beautiful terrace that was great for sunbathing and relaxing.
The location of Casa de Sierra Nevada was perfect!! We would leave our room and just walk a block or two into the center of the city. At night there was always something going on in the center, and we were able to catch some wonderful concerts, dancing, and entertainment. The concierge was wonderful with giving us recommendations of activities in the area, and they helped us plan an UNFORGETTABLE day trip to Cañada de la Vírgen with a private tour guide. This is a pre-hispanic archaeological site that was just opened to the public! We were able to climb to the top one of the newly excavated pyramids!
We also did one of the cookling classes offered by Casa de Sierra Nevada at "Sazon." We had an intimate class of about 7 people and our group was brought to the local market by the head chef Felipe and his extremely helpful and kind assistant. We were able to taste many of the local foods throughout the market and learn about what they were used for and how to cook them. We brought the food back to Sazon and were able to watch and participate as Felipe and his assistant created delicious salsas, quesadillas, tortillas etc. It was one of our most memorable experiences of the trip.
Both of us are strict vegans and we were able to enjoy some of the best food we have ever tasted in our lives. We owe our gratitude to all of the staff at Casa de Sierra Nevada, but especially FELIPE! He catered to us and made sure that every morsel of food during our trip was vegan. Felipe even set aside our food during the cooking class at Sazon and had tofu to put in all of our entrees. Felipe guided us through the market and pointed out which foods were vegan and truly went out of his way to make sure that we were comfortable and always full!!!
We ate almost every meal in one of the hotel's restaurants, Andanza. Marta was a familiar face in Andanza by the end of our trip and she was wonderful! Marta made sure that we had everything we needed and always made it a point to come over to our table and greet us. The head chef Felipe created a special vegan menu for us and each meal was unique and delicious! Felipe often came out from the kitchen to greet us and see how our meal was. On our last night at Casa de Sierra Nevada, Felipe surprised us with an extensive 4 course meal that was not on "our menu." I can still remember the homemade raspberry chocolate cake he made us for dessert!!!
We also ate a couple of times in the hotel's restaurant Casa del Parque and the margaritas there were unforgettable. We always looked forward to being served by Jesus due to his humor and warm personality.
If you have any dietary restrictions and are thinking about traveling to Casa de Sierra Nevada, you have nothing to worry about! As you can see from our experience, they will make sure that all of your dietary needs are met in a gracious and respectful manner.

There is no doubt that we will be back to Casa de Sierra Nevada in the future and we thank you for our special experience.

Best regards,

Lauren & Brian

  • Stayed: March 2011, travelled as a couple
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Thank NYCPL0315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CasadeSierraNevada, General Manager at Belmond Casa de Sierra Nevada, responded to this reviewResponded 26 May 2011

Dear Lauren and Brian,
It was a real pleasure hosting you at Casa de Sierra Nevada. We are truly delighted to hear you really enjoyed your stay and that the experience was unique and special. Thank you for sharing your complimentary comments with us and with the Trip Advisor audience. For us the most important thing is to ensure our guest a truly and unforgettable stay. The Chef Felipe was more than happy to work in special food options specially designed for you. We would love to welcome you back in “your home away home” and help you design a trip full of different and exciting activities!
Kind Regards,
The Casa de Sierra Nevada Team

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Reviewed 16 May 2011

The property could not have been more enchanting...and comforting...and certainly added to my San Miguel experience. The Orient Express sensitivity to place was evident in the colonial buildings and landscape surrounding the Sierra Nevada.
Enjoyed outdoor showers....and late afternoons at poolside after a day of exploring San Miguel and its environs.

The hotel staff...from the front office...to the restaurant...down to housekeeping...truly attended to my every need...and it seemed their interest was genuine...not forced or required...in my well being and total enjoyment of San Miguel.

I look forward to returning to my ...casa away from home...the Sierra Nevada...on my next trip to San Miguel.

Room Tip: recommend the Casa Parma or Limon on Hospicio...
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Stayed: May 2011, travelled solo
Thank Gregory22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CasadeSierraNevada, General Manager at Belmond Casa de Sierra Nevada, responded to this reviewResponded 18 May 2011

Dear Gregory,
It was a real pleasure having you in your “casa” away home. Our priority is that every guest feels at home with the best service experience. Thank you very much for your complimentary comments. We will share them with the teams to keep them motivated.
We look forward to welcome you again in your “casa”.

Kind Regards,

The Casa de Sierra Nevada Team

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Reviewed 14 May 2011

We had a three night stay in this hotel and now found it an wonderful place. My daughters very much liked the garden of the hotel. It's so beautiful that she almost insist me on searching the origin the trees here. she asked all the time, and now I feel lucky she forgets it. The hotel is in very good condition also. The room we stayed is very comfortable.
In general, we're very much pleased. Of course, we recommend this hotel to you.

  • Stayed: October 2010, travelled with family
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Thank Marysheehanz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CasadeSierraNevada, General Manager at Belmond Casa de Sierra Nevada, responded to this reviewResponded 18 May 2011

Dear Marysheehanz,
Many Thanks for your kind comments! We feel honored to know you and your daughter really liked the hotel, specially the gardens and trees. Our gardens are part of the hotel charm and many trees have their own story. We look forward to welcome you again in the not too distant future!
Kind Regards,
The Casa de Sierra Nevada Team

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Reviewed 10 May 2011

The hotel is divided into two sections. Initially I was across the street. I liked the room a great deal. Was comfortable there. Was later upgraded, thanks to Mr. Pedro Rodriguez and had a chance to experience the main section of the property.

Both offer different experiences, but I did prefer the main building. It was the most attractive and exclusive feeling. My room was huge and well appointed. Everything functioned as it should and the service was perfect. Would come back to this hotel just for how they treated me. It was like having the entire hotel to yourself. San Miguel de Allende is worth a visit and staying here is a must.

Room Tip: go during low occupancy.
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  • Stayed: January 2011, travelled as a couple
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Thank A M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CasadeSierraNevada, General Manager at Belmond Casa de Sierra Nevada, responded to this reviewResponded 11 May 2011

Dear Amennyc,
Thank you for choosing Casa de Sierra Nevada! We feel honored to know you really enjoyed your stay, and all San Miguel de Allende. We look forward to welcome you again in the future and ensure you another unique and special experience.
Kind Regards,
The Casa de Sierra Nevada Team

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Reviewed 6 May 2011

we both LOVED this hotel. And, that's not easy for both a mom and a teen. Unfortunately, our magnificent suite was next to the street, at street level, with MY bed next to the window. So, it was a bit noisier than perfect. However, the ambience, amenities, service and sheer beauty more than made up for it. The location was great, and attending the cooking school was one of the absolute highlights of our stay.

  • Stayed: January 2011, travelled with family
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1  Thank Lorra R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CasadeSierraNevada, General Manager at Belmond Casa de Sierra Nevada, responded to this reviewResponded 11 May 2011

Dear LorraBen,
Many Thanks for your complimentary comments. It was a real pleasure hosting you at Casa de Sierra Nevada. We are delighted to hear you enjoyed your stay, the cooking class and the entire experience. We would love to welcome you again in the not too distant future!
Kind Regards,
The Casa de Sierra Nevada Team

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Reviewed 28 April 2011

As a family we had two rooms; both were ample, with terrace, everything worked to perfection. Breakfast at Casa del Parque was a delight. The pool serves only for a refreshing splash. All the staff, from the person making the reservations, valet parking, reception, waiters and the attendant at the "casa" where the rooms are located are not only courteous and well trained, but go out of their way to please the guests.

Definitely a place to stay again and again

  • Stayed: April 2011, travelled with family
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Thank Jrjr18805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CasadeSierraNevada, General Manager at Belmond Casa de Sierra Nevada, responded to this reviewResponded 2 May 2011

Dear Jrjr18805,
Thank you very much for your complimentary comments! We are delighted to hear you had a great experience during your stay in your "home away home". We will pass on your kind comments to our staff to keep them motivated. We would love to welcome you again in the near future!
Kind Regards,
The Casa de Sierra Nevada Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Belmond Casa de Sierra Nevada

Address: Calle Hospicio 35 | Centro, San Miguel de Allende 37700, Mexico
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Guanajuato > San Miguel de Allende
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Business Hotel in San Miguel de Allende
#1 Romantic Hotel in San Miguel de Allende
#1 Family Hotel in San Miguel de Allende
#2 Luxury Hotel in San Miguel de Allende
#3 Spa Hotel in San Miguel de Allende
Price Range: £192 - £364 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Casa de Sierra Nevada 5*
Number of rooms: 37
Official Description (provided by the hotel):
A heritage hotel in the Mexican heartlands, Belmond Casa de Sierra Nevada evokes the charm of a bygone era. San Miguel is an adventure for the senses. Yet at the very center of this vibrant city lies a safe haven that’s at once connected to the locale and is its own private sanctuary. Swing open our ancient, wooden front doors and the fiesta outside gives way to a siesta-like calm. Water fountains and blooming flowerpots dot the cluster of heritage mansions that make up the hotel. A large pool, fringed with lush foliage and plants, provides the perfect place to cool off. 17th- and 18th-century buildings reveal inner courtyards, terraces and gardens. Here, history is woven into every stucco wall, tiled bath and curved ceiling, all balanced with modern luxuries. ... more   less 
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Also Known As:
Casa De Sierra Nevada By Orient-Express Hotel San Miguel De Allende
Hotel Casa De Sierra Nevada

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