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“Great service, a bit out of town, provided a bargain package.”

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La Puertecita Boutique Hotel
Certificate of Excellence
Kansas City, Missouri
Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Great service, a bit out of town, provided a bargain package.”
4 of 5 bubbles Reviewed 13 June 2011

My wife and I stayed at la Puertacita the second week of June, 2011. We ended up there because I purchased a package through LuxuryLink.com. The package included six nights stay, five days of language lessons, transfers from Leon, and some meals. It was an awesome deal! I think we paid $1,300 for the entire thing.

Anyway, the hotel is located just east of town, out of el centro by about a mile and a half. It's a down-hill walk into town (we did it once), but quite a hike back. The hotel offers a shuttle that was available most of the time we were there (the place was pretty empty until the weekend). And a cab ride to or from is only 25 pesos (about $2.30). The disadvantage of the location of the trip into town where most things you want to do in San Miguel are located. The advantage is the surrounding area is much quitier. I've read many complaints about barking dogs in the city. No problems with that at La Puertacita. But, you are also out of the vibe of the city.

We stayed in a one-bedroom suite. It was nice, but nothing great. My only complaint was how warm it was in our room at night. There is no a/c, and none of the windows opened. The evenings got cool (into the 50s), but the walls of the building are pretty thick. Even with the ceiling fan on high, it took some time to cool the room. It made for a couple long nights. (I'm a wimp about sleeping in heat.)

There are two pools at the hotel. They are both nice, but during the week we were there I never saw anyone in either of them, or the in the hot tub for that matter. It's not really that kind of a setting. The hotel is very shaded. It sits on the edge of a small valley. Of course the areas around the pools are cleared and nice, there isn't any pool "scene."

If 24/7 access to the internet is a requirement, make sure you get a room close to the office (where the router is located). Ours was some distance away, and I could only connect from our room in the morning, and then barely.

The restaurant was excellent as was the service. Every morning after breakfast the hotel had arranged our ride into town for our Spanish class. They were attentive and responsive. I also appreciate the hotel did not nickel and dime us for everything. Our package covered everything they said it would with no surprises.

Summary:

Pros:
Great service
Restaurant
Value of package
Tranquil area

Cons:
Not much going on at hotel other than sleeping and eating
Distance from town
No A/C
Spotty internet coverage

Room Tip: Comfortable lodging out of action of town.
See more room tips
  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank TravlinDude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ErikSanchez, Gerente at La Puertecita Boutique Hotel, responded to this review, 24 June 2011
Hi Mr. Travlin

I am very grateful for your comments, is very valuable to us, believe that we will continue working to be better in all the details.

thank you very much

Erik Sanchez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

166 reviews from our community

Traveller rating
    76
    56
    19
    6
    9
See reviews for
39
71
6
10
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Mexico City, Mexico
Level Contributor
86 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 14 March 2011

Bueno, bonito BUT expensive...

This is a great Hotel and San Miguel de Allende is a marvelous place, however lodging is quite expensive.

Haven said that this hotel has (in general) good service, the rooms are great and the ambiance is wonderful.

In addition the sound of the running water and birds makes you relax.

The hotel could improve two things.
1. have a better communication with bookins.com, our reservation has missing.
2. ask the night doorman to be more helpful

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leoncioreyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ErikSanchez, Gerente at La Puertecita Boutique Hotel, responded to this review, 24 June 2011
Dear Mr. Reyes

Thanks for your comment, we will consider to be better in our service.

Regards

Erik Sanchez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mexico
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 9 January 2011

Just excelent... good food, good people, good way to start the year.

  • Stayed January 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank viajero121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ErikSanchez, Gerente at La Puertecita Boutique Hotel, responded to this review, 24 June 2011
Viajero 121

Thank you for your comment, I really appreciate.

Erik Sanchez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 26 October 2010

We stayed here last weekend. Its extremely relaxing and private. In fact we saw very few quests. We were told most of the hotel consists of privately owned condos and therefore its not full. We picked this small hotel becuase we did not want to stay on the square and we were very happy. We will stay here again. Nice pool which we didn't take the time to use. Hotel is about a mile up the cobblestone hill from the square. Cabs are cheap and plentiful. We ate one dinner and one breakfast at the hotel. Food was really good. The dinner we had was wonderful. Arranged in advance with the hotel, we had a very private dinner in a palapa with our own waiter and trio of mariachis. Noteworthy, they make their own jelly at breakfast. Also had relaxing massages at the spa.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank airlandsee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donatoortega, Manager at La Puertecita Boutique Hotel, responded to this review, 28 October 2010
Thanks a lot for your comment. We were delighted with your visit to the city and to our property. We are looking forward to see you here again.
Best Regards,

Donato Ortega
General Manager
La Puertecita Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, Brazil
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 27 September 2009

We made an extensive research about hotels in San Miguel, since there are many American expats visiting or living in this town. We found that some popular downtown places were overrated. La Puertecita is a fine place, but it urgently needs many improvements. We stayed at the Honeymoon suite (they gave us an upgrade). The room was spacious and quiet. We would suggest to improve the bathroom and clean the external facilities. The gym and the swimming pool were unusable. The restaurant was very nice though. The staff members were friendly (we speak Spanish, but we could hear that their English was quite fluent). The place is not within walking distance from downtown but the hotel offers a free shuttle. They also offer transfer to a tennis club. Forget about the place! It was a backyard with a net and some dogs chasing butterflies! The hotel is a place where to rest, read a book, but not write one unless it is short.

  • Stayed September 2008, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank QuincasBorba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donatoortega, Manager at La Puertecita Boutique Hotel, responded to this review, 30 May 2010
In response to your comment regarding the swimming pool we have done some maintenance work in this area (May 30, 2010). Some of the trees were trimmed so the area has more sun light and the swimming pool has been painted. Thanks for your comments, guests feedback is very important for us.

Sincerely,

Donato Ortega
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
35 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 10 August 2009

I greatly enjoyed my stay at La Puertacita with my two daughters, (ages 19 and 21). We stayed there for six nights July 9-15, 2009 and took watercoloring classes in the mornings. We stayed in a beutiful suite with a private terrace, which I highly reccomend called El Bosque.
This charming boutique hotel is in the beautiful UNESCO World Heritage town of San Miguel de Allende. The hotel itself is a marvel to wander around. The bathrooms are tiled with hand-painted ceramic tiles and the brass knobs are all hand-crafted.
The restaurant has very reasonable prices and tasty food, (I reccomend the steak with mushrooms and onions). Most importantly Antonio Ramez is one of the nicest waiters in the resturant.
The Manager Donato J. Ortega and reservationist Guadalupe were both so wonderful and helpful during our whole stay. The staff at the hotel are so helpful and hospitable I wished I had booked a longer stay.
As an extensive international traveler, I find that hospitality is a large factor when I reccomend a place, and this place is highly reccomended for it´s charming architecture, world heritgae site location, and helpful staff!

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shimbubu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, TX
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 24 May 2008

My husband and I just returned from a week at La Puertecita. The hotel is a perfect 10 minute walk to town through ankle twisting cobblestone roads. The town is amazing and the hotel is a perfect hideaway. Our room was really lovely decked out in Spanish/Mexican decor with stone ceilings and a beautiful garden in our bathroom. In addition, we had our own private patio where the restaurant catered 2 4 course meals with wine and everything.

The hotel offers 2 courses that are available, one in water color and the other in Spanish. We chose the Spanish lessons which were 4 hours per day Monday thru Friday. Our profesora was a friendly and very helpful real estate agent which came in handy as we were also there to look at real estate.

The food at the hotel was exceptional. The restaraunt is open air and surrounded by amazing gardens. Strangely enough we weren't bothered too much my insects-it must have something to do with the climate. All meals were traditional Mexican style and Thursdays they have a barbeque on the terrace with some of the best ribs I have ever had. Being from Texas, that is no small feat.

The most critical element was the personal attention we received. After a few days of traditional fare, my husband came down with the ole Monteczuma's Revenge. Using my newly learned Spanish I was able to communicate with the night groundskeeper who quickly called a doctor. A physician came from the hospital and was in our room within 15 minutes administering medications and an exam. He wrote a prescription and the groundskeeper called the pharmacy who delivered within 10 minute. So 25 Minutes from start to finish with an MD and meds all for $120. Try that in the US! The next day, the driver took me all around town while my hubby was ill and helped me practice my Spanish. It was really fun!

While you are there, DO NOT MISS La Capilla. It is a restaurant dating back to the 17th century on the rooftop of the cathedral. The view alone is killer and the food is a wonderful accompaniment to the nightly thunder showers. Get there soon!

Suggestions-If you are staying at this hotel you may want to pack your own pillows. They are pretty flat. Also, get ready, there is no AC anywhere in the town including at the hotel! Since nights were cool, it was not a big issue, but it took us a night or two to get used to it.

  • Liked — The beauty of the property
  • Disliked — Flat pillows, uncomfortable bed
  • Stayed May 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank TXSafariGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Puertecita Boutique Hotel

Property: La Puertecita Boutique Hotel
Address: Calle Santo Domingo 75 | Col. Los Arcos, San Miguel de Allende 37740, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Guanajuato > San Miguel de Allende
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#8 Spa Hotel in San Miguel de Allende
#8 Romantic Hotel in San Miguel de Allende
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — La Puertecita Boutique Hotel 3.5*
Number of rooms: 25
Official Description (provided by the hotel):
This intimate boutique hotel is nestled in a tranquil park surrounded by gardens, waterfalls and flowering trees. Its pretty colonial architecture is perfectly combined with sculpted stone-framed windows, colorful and comfortable furnishings, and a traditional Mexican atmosphere that is warm and welcoming. A visit to La Puertecita is a refreshing experience for mind, body, and spirit. Fine dining includes traditional Mexican dishes and international cuisine in an ambiance that reflects the heritage of colonial Mexico. ... more   less 
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Also Known As:
Hotel La Puertecita Boutique

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