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“Great weekend at the masons arms”
Review of Masons Arms

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Masons Arms
Ranked #1 of 2 Hotels in Branscombe
Certificate of Excellence
Reviewed 25 August 2014

Just spent the august back holiday at the masons arms . Went with friends and we had two cottage rooms 4,8 both rooms were really nice plenty of room and lovely view .
We had read a few reviews that the food wasn't very good ??? We ate there three nights running and couldn't fault the food or service at all .every night there was a change in menu .breakfast was very good to really enjoyed our stay and would revisit if in that area .the only thing for us that spoilt it slightly was that there was no where to sit and relax either before or after your meal except the bar ,it would have been nice to have a lounge area ,however it is a pub .

  • Stayed: August 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Breakthree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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326 - 332 of 666 reviews

Reviewed 25 August 2014

Stayed here with good expectations from other reviews on here. The pub is picture perfect from outside and the village of branscombe is beautiful. However, all those positive feelings went once we were showed to our room. We knew it would be small as we booked a compact double but what we got was a shoe box. The furniture was really old and cheap, carpet dirty, uncomfortable and an unsafe tiny bath with a big step in it. I'm 27 and can get on and out of the shower with ease but even I found this a bit dicey so somewhere a little older may have really struggled with this! Breakfast was good and service good. We ate in the pub both nights and it was packed. The food was good however really overpriced. In fact that sums this place off really. £80 for a terrible room and rip off food prices. Won't be back. You can find much better places to stay in the area.

Room Tip: Just don't stay here! The rooms that are described as compact are tiny.
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  • Stayed: August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank littlelauraUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2014

Well, what a hidden gem! Stunning location, wonderful accommodation and exquisite food !! The place is the perfect quiet getaway. The room we stayed in was lovely. It was huge with a four poster (v-spring mattress) and big bathroom (highly recommend room 11. It was classed as a superior, but we thought we had been upgraded !).The views from the manicured and well tended garden are superb. The look of the place is true chocolate box. This goes for the pub, the accommodation and the village itself. Cannot fault the staff or the food, both were as you would expect from a 4 star establishment ! Will be returning soon !

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Ade0072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2014

After reading some excellent reviews we decided this would be the place to stay for a relaxing weeks holiday( wrong)
On booking directly with the hotel we were told that room 25 was above the kitchens and there would be a little noise (wrong again) we expected the clatter of pots and pans etc.(wrong again)
The extractor fans for the kitchen were outside and below our bathroom and from 7/7:30 am the fans were turned on and sounded like a b52 bomber revving up ready for take off this went on until 9:30/10:30 pm the stink from the kitchen of fried food and cooking was disgusting to say the least. we complained to reception the following day and was told they could move us out for one night then back to the b52 hanger for two nights and then move us to another room for two nights ( with respect it was good to be offered ) I hadnt come on holiday to pack and unpack thro out the week we were given a 20% discount for the week and so stayed out as long as possible.On top of that we coudnt sleep with a window open as also close to the room was what I assume were the motors for the kitchen fridges hummimg away merriely on and off all night . The food was nothing to right home about breakfast to die for not 1 sausage , 2 rashers of bacon 1 egg 1 small mushroom half a fresh tomatoe and 2 small pieces of hog pudding not really a breakfast to die for on a positive note the wife had poached eggs,smoked fish and poached egg which she really enjoyed would we go back NO

Room Tip: Do not book or be given room 25
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  • Stayed: August 2014, travelled as a couple
    • Service
Thank alec d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2014

First impressions as just arrived:
The room is smaller than a mouse's shoebox.
The bathroom is smaller than an train toilet.
The fan out the window is louder than a neighbours mower at 8am on a Sunday morning.
But......praise be to God .... The pub sells alcoholic beverages!

I will keep you updated along with photos of stained carpet and worn out furniture!

  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank Sarah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2014

I would advise newcomers not to believe one recent glowing review from a Tripadvisor member with 1 review. Go for the hold hands. This was once a jewel in England's crown of hostelries. Since St. Austell brewery have had the place has zapped up it's prices (never cheap but used to be worth it) and lowered it's standards. Visited on a hot summer's day two weeks ago and there were 2 members of staff on! Apparently all the other staff had left or called in sick or god's knows what. I don't blame them. The place was unkempt, borderline dirty, food okay but Mayfair prices, service slow and the whole place a shambles, redeemed only slightly by two charming Australian staff who were doing their bemused best.

I've known the much loved Mason's for years and have many happy memories. In an attempt to establish what was going on I rang the brewery head office. The Regional Manager could not have been less interested in my comments - you know the score 'we are sorry you were disappointed' as if everybody else in the world was raving about the place which clearly they aren't. I pointed out that this pub should surely be their flagship operation, that it is potentially a gold mine. I should have saved my breath. Avoid this place. Go over to Beer where the scenery is just as picturesque and the pubs, although not top notch, are heaving with satisfied customers.

Room Tip: Book a room somewhere else
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  • Stayed: August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
3  Thank penny s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2014

What a fantastic 4 nights we had, only wish it had been longer. Nothing was too much trouble for the staff. Lovely room, very clean and much attention to detail. The restaurant was lovely and the food superb. Simon the manager was very helpful suggesting places to go and park and rides etc. He was helpful in everyway and we left with some wonderful pasties!

Room Tip: Cottages and Pub rooms both excellent.
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Pamela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Masons Arms

Address: Branscombe Village, Branscombe EX12 3DJ, England
Region: United Kingdom > England > Devon > Branscombe
Amenities:
Bar / Lounge Beach Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #1 of 2 Hotels in Branscombe
Price Range: £83 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Masons Arms 4*
Number of rooms: 26
Official Description (provided by the hotel):
Nestling in the heart of Branscombe, one of Britain's most picturesque villages, is the award winning, 14th Century, The Masons Arms. This charming thatched Inn dates back to 1350 - a cider house turned country pub - and the men who cut the stone for Exeter Cathedral drank here, hence the name. With only a leisurely ten minute stroll to Branscombe Beach, The Masons Arms offers an ideal base to escape the stresses of modern life and enjoy the magical vista of sea, beaches and the spectacular walks offered by the ninety five miles of Devon and Dorset's Jurassic Coast. The authentic interiors ooze character with timber frames, low beamed ceilings, pine cladding, whitewashed walls and a huge roaring log fire. Our award winning Restaurant offers an exciting and creative menu in relaxed fine dining surroundings. The Masons Arms kitchen brigade are dedicated to sourcing the very best of local Dartmoor produce. The cooking is classy yet simple, perfect for a special meal or relaxing Country lunch. We serve as many as six locally brewed bitters and the finest wines from around the world. The 21 bedrooms at the Masons Arms Branscombe, are cosy, stylish and inviting, blending comfort with character. The Masons Arms has been awarded a FOUR STAR rating under the Inn category by Quality in Tourism. ... more   less 
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Also Known As:
Masons Arms Hotel Branscombe
Masons Arms Sidmouth
Masons Arms Hotel Sidmouth
Masons Arms Branscombe, Devon

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