I organised an overnight spa stay for my sister's 50th birthday and seven other girls at Clumber Park Hotel, which was absolutely fantastic in every way. The short break was booked through spa breaks.com where we got an excellent and affordable deal. The journey from Nottingham was so easy and straightforward and upon arrival at the hotel, we were impressed with it's idyllic location (right across the road from Clumber Park).
All of us booked spa treatments at the New Leaf Spa located in the hotel and everything was so accessible. The staff were friendly, warm and accommodating and nothing was too much trouble when we arrived. They helped us with all of our balloons and party items for our rooms and tried (as much as possible), to keep our stay a secret from my sister who did not know anything about the whole event!
My sister arrived with her daughter under the pretence that she was booked in for a spa day only to find that her sisters, niece, daughter-in-law & sister-in-law were going to be there. The surprise was brilliant and there were lots of tears.
As part of our deal we were upgraded to executive rooms, which were lovely, warm and cosy and a three course meal where we were served by Holly, who demonstrated excellent customer service with her pleasant, kind, happy and warm demeanour and ensured that we had a great time. We were given a complimentary drink as it was my sister's 50th birthday too! Another staff member, Adele, was also very kind and helped make our stay an excellent one.
Well, the spa was fantastic! After our treatments some of us swam, went in the outdoor hot tub, whirlpool, sauna or steam room. The staff, took their time over each of our treatments and Catherine in particular gave one of my sister's an excellent pedicure.
The customer service throughout our stay was great and did not rush us to leave and all of our party agreed that they would definitely like to visit again!
Overall a brilliant, fun, relaxing overnight spa experience, which I would highly recommend.
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- Also Known As:
- Clumber Park Hotel Clumber Park
- Muthu Clumber Park & Hotel And Spa Nottinghamshire