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“peace and tranquility”
other travellers have booked this property

Review of Cloghin Dubh

Cloghin Dubh (Front)
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Cloghin Dubh (Front)
Cloghin Dubh (Back) Cloghin Dubh (Side)
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Very good
17 reviews
Cloghin Dubh (Front)
Cloghin Dubh (Back)
Cloghin Dubh (Side)
View from the Lounge over the White Strand Bay
View down west Donegal
Kitchen
Bedroom 2
Bedroom 1
View from patio doors
Kitchen/Lounge
Lounge
Bedroom 3
Bedroom 3
Bedroom 1
Lounge
View from the front Patio Doors
Malin Head Raised Beach
Lagg and Trawbeaga Bay
Glashedy
Malin Head Sunset
Good day for Sailing
Lagg
Dolphins in Malin Head June 2014
Malin Head Dolphins June 2014
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Overview
Bungalow -
4 Bedrooms, 5 Bathrooms, Sleeps 8
Malin Head, County Donegal

Reviews from our community

Very good - based on 17 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Robert E
Barnstaple, United Kingdom
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Location Superb, Cottage a shambles”
Reviewed 6 September 2016 for a stay in August 2016
4
people found this review helpful

Our holiday was spoilt due to numerous problems with the property. We had to contact the owner as the hot water system would not work. He replaced the immersion heater as it was clogged with limescale. The hot water system would still not work properly with the showers unsafe due to uncontrollable changing from cold to scalding , the owner called in a boiler engineer who said the boiler burner nozzle was partially blocked and the system was sooted up.(the boiler annual service was 14 months overdue according to a label on the boiler). An electric shower in one of the ensuites stopped working and was replaced by the owner following this no water was available in that room so the shower and toilet were unusuable. A plumber was called in but his efforts only restored the water supply for less than 24 hours. this ensuite was abandoned for the rest of our stay.
A double bed fell down due to the frame only resting on a small bracket and not securely attached this had to be propped up with books and despite the owner being told, it was not fixed during our stay.
The kitchen utensils were in a poor state of repair and cleanliness, chipped plates and frying pan with coating peeling off.
Instructions about dealing with rubbish were out of date and no bin was provided consequently bagged rubbish had to be stored indoors.
The general cleanliness of the property was poor including a small piece of dog mess behind the sink pedestal in the utility room toilet, the sofas were filthy with biscuit crumbs and several packages of out of date food were left in the kitchen cupboards.
We had the feeling that we were just a nuisance to the owner and no real care was taken to make our stay comfortable.
Without a major overhaul we would not recommend this property to anybody.

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Liked best: The location
Liked least: The awful hot water system
Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
17 Nov 2016
We find this review, extremely unfair. And I’m sure, if you read the other reviews - before and after his visit you would agree it is totally out of character for the property of the way we treat our guests.

We were initially called and told that the hot water wasn't working. Mr Elkin said that the boiler was not working and the immersion heater also was not working. This was not the case. I took his word for the fact that the boiler was ‘not working’ and arranged for a boiler engineer to attend. He declared that the boiler was working ok, but a recent “Soot fall”, had made it a little inefficient. Mr Elkin had not left the boiler on for long enough to allow the water to get hot. He told me that “I don’t like the boiler room, getting so hot”! Possibly because his dog’s bowls were placed next to the room? Who knows.
Now, he was however, absolutely correct about the immersion heater. Our response was to drive twenty miles and collect a new immersion heater and fit it, the same day. It transpired that the immersion heater ‘blew’, due to a calcium-blocked pipe. This was an unfortunate, but unforeseeable problem, that was rectified fully, within five or six hours of the complaint.
The next day, we were advised that the electric shower wasn't working. Again, we drove the twenty miles to buy a new replacement shower, which was fitted and working, the same day.
Because of the previous problems, an airlock developed, which stopped water flowing to one of the bedrooms. Again, this was extremely unfortunate, but was sorted out the next morning by a local plumber.
We were not advised of any more plumbing problems after the plumber’s visit. Had we known, then we could have called the plumber back. It seems so unnecessary to have “Abandoned the En Suite” and extremely dramatic. There are four En Suite Bedrooms in the property.
We also were not aware of any chipped plates and not sure what kitchen utensils are in a poor state of repair?
There are clear instructions on how to get rid of the rubbish, which are the same now as they were two years ago. It says to buy labels for each bin liner from the local shop - which they didn't do. I removed six bags of rubbish from the premises on two separate visits, which I did not charge for. I just did it as a courtesy for the inconvenience they were experiencing with the hot water.
The dog mess behind a sink pedestal is extremely insulting.
If I went into a house and found dog mess in any location, I would make the owners aware of such a thing, immediately. I was in communication with this man, daily, for over five days. Surely, you would have brought this to my attention. The last let to holiday makers with a dog, was over twelve months ago. Mr Elkin brought his dog to the property without asking or informing us that he was bringing one. We only found out that he had brought a dog, when we went to fix the immersion. We would normally make a small charge for allowing a dog on the property, but said nothing, as, yet another courtesy, because of the problem with the immersion. It seems obvious to me, which dog was responsible for the mess.
So, to say, “we were just a nuisance to the owner and no real care was taken to make our stay comfortable” is not only untrue, but extremely offensive, after all the efforts made to sort the problems out, and without hesitation.
To sum up, yes, there were problems with the hot water, but on each occasion they were dealt with immediately. The property has been occupied for most of the Spring and Summer without any issues. Whenever any of our guests have a problem we make every effort to ensure that they are sorted out as soon as possible and this time was no exception. These problems could not have been expedited any quicker, with minimum disturbance to our guests.
Mr Elkin was at the property for 14 days and after the initial problems we heard nothing else from him until this review.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
martincor...
Armagh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“peace and tranquility”
Reviewed 27 August 2016 for a stay in July 2016
2
people found this review helpful

we all had a wonderful time from the youngest aged 1 to the oldest ages 50. a lovely clean house with all our needs catered for. so peaceful and quiet especially at night when all you can hear is the sea. will definately be back

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Liked best: all enjoyed themselves
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
30 Aug 2016
Thanks Martin - so glad you all enjoyed your stay
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
jgallaghe...
Esher, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Beautiful Scenery, Great Location”
Reviewed 17 August 2015 for a stay in August 2015
1
person found this review helpful

We had a wonderful stay at Cloghin Dubh. The house was very comfortable with wonderful views.
We found lots to do in the local area and plan to return next year. Thank you to Hazel for a lovely stay!

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Liked best: Location
Liked least: Windy roads!
Travelling group: Other
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirtheus
Overland Park, Kansas
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Wonderful, Fantastic, Awesome!”
Reviewed 4 August 2015 for a stay in July 2015
2
people found this review helpful

My family and I stayed at Cloghin Dubh for 2 weeks and were awestruck by the beauty that is Malin Head. The view from the house was amazing. Every morning and every day we were able to watch the tides and birds come and go. The beach and rocks were a short walk down the hill from where the house stands.

Cloghin Dubh was very comfortable and inviting. We had access to every amenity that we could have wanted. The bedrooms are large with plenty of space to unpack and store our belongings in. The beds were comfortable and it was really nice to have a bathroom in every bedroom, along with an additional toilet in the utility room. We shopped at a local grocer and cooked some wonderful meals in the large open kitchen.

It was quiet and relaxing, and the perfect place to spend our vacation.

Thanks Hazel.

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Travelling group: Extended Family
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EuroTour2...
Sydney, Australia
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Fabulous peaceful comfortable cottage”
Reviewed 6 November 2014 for a stay in September 2014
2
people found this review helpful

We had a fabulous time at Cloghin Dubh. It was warm and comfortable with a fabulous view. The highlight was being able to let the kids explore the little path down to the beach and play. They spent hours down there. It was very relaxing. We didn't really need the TV but it was still nice to have and Wifi connection also. Hazel was very prompt in greetting us and everything went smoothly. We would love to come back.

Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NETManiac...
Boston, Massachusetts
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“What a view!”
Reviewed 1 October 2014 for a stay in July 2014
2
people found this review helpful

The house worked well for us. Each bedroom having its own bathroom was ideal. The view was perfect! Thanks for everything!

Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
anne42-13
Derry, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“beautiful donegal”
Reviewed 24 July 2013 for a stay in July 2013
1
person found this review helpful

We had a great time the house was very clean and tidy it had everything we needed and more my family came to visit and now they are going to book it the people we rented the house of couldn't do enough for us we had a great time

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: location
Liked least: nothing
Travelling group: Spouse/Partner
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Adults2
Children0
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