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Kentisbury Grange Hotel
Ranked #1 of 1 Hotels in Kentisbury
Reviewed 30 July 2013

I didn't manage to stay at this hotel. Having checked on the hotel website that they had rooms available I phoned and was promised a prompt call back from the General Manager. 2 hours later I phoned again, having checked that, according to their website, rooms were available. I spoke to the GM and was told that in fact no rooms were available. When I explained that there was availability showing on the website I was told that I was wrong, on persisting slightly the explanation was that "it must be a mistake". Yes, Kentisbury Grange, it was your mistake. My wife had her heart set on this hotel so you have lost any more of our custom.

Room Tip: Don't rely on their website.
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  • Stayed: July 2013, travelled as a couple
    • Service
Thank R0vingMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivan C, General Manager at Kentisbury Grange Hotel, responded to this reviewResponded 21 March 2014

Hello Mike,
I am very sorry to here that you didn't manage to stay with us last year. As a fairly new business, our website was still in its infancy - which may have been why there was an error regarding room availability. We have recently updated our website to a completely new site, therefore this should not be an issue again.

I very much hope that your wife was pleased with wherever you did stay and that you will manage to visit us again.

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640 - 646 of 650 reviews

Reviewed 31 July 2017 via mobile
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Stayed: July 2017, travelled with family
Thank ullaschweiz
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Peter F, General Manager at Kentisbury Grange Hotel, responded to this reviewResponded 1 August 2017

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Reviewed 5 May 2017
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  • Stayed: May 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank MartineRdam
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Peter F, General Manager at Kentisbury Grange Hotel, responded to this reviewResponded 7 May 2017

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Reviewed 25 April 2017
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Room Tip: Dependance tra il verde
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  • Stayed: June 2016, travelled with friends
    • Value
    • Rooms
    • Service
Thank rosamunda78
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Peter F, General Manager at Kentisbury Grange Hotel, responded to this reviewResponded 27 April 2017

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Reviewed 11 October 2016 via mobile
Google Translation

Stayed: June 2016, travelled with friends
Thank alealessia
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Peter F, General Manager at Kentisbury Grange Hotel, responded to this reviewResponded 13 October 2016

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Reviewed 28 August 2016
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  • Stayed: August 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Janelise92
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Peter F, General Manager at Kentisbury Grange Hotel, responded to this reviewResponded 30 August 2016

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Reviewed 5 July 2016
Google Translation

Stayed: June 2016, travelled as a couple
Review collected in partnership with this hotel
1  Thank Urs R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter F, General Manager at Kentisbury Grange Hotel, responded to this reviewResponded 6 July 2016

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Additional Information about Kentisbury Grange Hotel

Address: Kentisbury, Exmoor National Park EX31 4NL, England
Region: United Kingdom > England > Exmoor National Park > Kentisbury
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 1 Hotels in Kentisbury
Price Range: £120 - £155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kentisbury Grange Hotel 4*
Number of rooms: 16
Official Description (provided by the hotel):
Kentisbury Grange – where classic British heritage embraces contemporary luxuries with style, romance and informal elegance. Beautifully restored to its distinguished best this fine Victorian country house hotel is an inspiring blend of glamour, history, nature and indulgence. Kentisbury Grange is the ultimate chic retreat, romantic getaway and luxury country escape all rolled into one. ... more   less 
Reservation Options:
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Also Known As:
Kentisbury Grange Hotel Devon

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