Staff not organised, the manager has today admitted they had doubled booked our lunch party with a wedding, so we got very sloppy seconds. Roast dinner didn't have roast potatoes, 12 roasts had two small dishes with 4 new potatoes in each (that was meant to be enough for 12 people) what a joke. Two toad in the holes were burnt beyond being edible, the waitress (with attitude) was reluctant to have these swapped.
One roast dinner was spilt as being presented to one person, the same waitress said she would wipe up the spilt gravy but carried on serving other plates to our party!
Total nightmare, our complaints were not acted upon and finally we managed to get 10% off all food to "show no hard feelings" if it wasn't for being my Nan's birthday I would have left without paying as not up to a cafe standard let alone a so called hotel.
- Official Description (provided by the hotel):
- Set in 400 acres of rural countryside with easy access to nearby golf course and spa facilities. Set away from the main road. Restaurant and Bar for guests or non residents. All 8 bedrooms are en-suite and all have tea, coffee, biscuits complimentary. ... more less
- Also Known As:
- Caldecott Hall Hotel Fritton
- Caldecott Hotel Fritton, Norfolk