Our guests staying with us had special needs that were met by the Grand Solmar Lands End staff. These needs included a shower chair, walker &'extra bedding. Thanks to the entire staff and especially manager Humberto Ortega for going the extra mile to make everyone welcome & comfortable. Mr. Ortega pampered us & was a great help when we transitioned to Rancho San Lucas for the remainder of our stay. As always, Grand Solmar management and staff rise to the needs of their guests. We truly appreciate them and their efforts.
During our trip the temperatures were below 50 at night and there was no heat available in any of the suites. Something they should have mentioned when we booked. The food at the restaurants, especially at La Rocca, was mediocre at best. We really like the scallops at Brizas, but when we ordered the same thing from room service, it came back totally different. However, the location and view were astounding. We watched whales from our balcony and from the pools. We observed Manta Reys leaping from the water just off the beach. The staff was great.