Recently spent a week at Montecristo through Registry. Check-in takes forever...but staff is very friendly. The groceries they offered to have in the villa pre-arrival were never delivered, and no explanation or apology was given. The villa is beautiful, but had an overwhelming odor of fried fish. So, not a great first impression. You would think someone beside me might have noticed PRIOR to my arrival. Housekeeping sprayed room freshener, so the villa then smelled like fish AND lavender. Awesome. Took two days to fade. Concierge continued to refer to me by the wrong last name, even though I corrected it daily. My boss gave me trip, but in spite of changing the last name on the reservation to my own name, repeatedly, they just could not get it fixed. Room service food was mediocre at best, but Cibola was wonderful. Spa is excellent, and offered daily specials which made it very affordable. I would go back, but set my expectations for service much lower.
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- Also Known As:
- Pueblo Bonito Montecristo Hotel Cabo San Lucas
- Montecristo Estates Pueblo Bonito Cabo San Lucas, Los Cabos, Mexico