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“Solmar resort”
Review of Solmar Resort

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Solmar Resort
Ranked #28 of 70 Hotels in Cabo San Lucas
Certificate of Excellence
Bellingham, Washington
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Solmar resort”
Reviewed 30 November 2013

The Solmar Beach Club resort is a construction zone. The whole location is very noisy with construction sounds from 6:00 am to 10:00pm. The whole facility is of low quality with no upgrades. The TV service is so bad that it is unusable. The restaurant is so so. Many attendees appear to be all inclusive and have very little choice for any availability and quality. Many young people are noisy at night. The management has no interest in solving any problems. Solmar Beach club guest are not allowed to use the new Grand Solmar facilities. The ocean views are mostly obstructed with the new construction.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank traveler933
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
luis a, General Manager at Solmar Resort, responded to this review, 3 December 2013
Dear customer from Bellingham, Washington;
Thank you for taking the time to express your experience with others. I would like to offer you an apology due of the atypical stay you manifest. I have shared your feedback with the accurate personnel to ensure we handle things differently in the future. I am really sorry that we didn't meet your expectations on this visit. If you honor us one more time with your visit you can be sure we will take the utmost care to make sure you're accommodated in everything you desire. Best regards!
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Traveller tips help you choose the right room.   Room tips (451)
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English first
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 November 2013 via mobile

The good: most of the food. However, calamari and refried beans insanely salty. The pool and hot tub. Vicente's service.
The bad: we were meeting friends. We booked a room with a king bed. We arrive and are told we were upgraded to playa grande (a fabulous property). But, we would then be all inclusive at playa grande, not solmar. Great deal, except they would not upgrade our friends, and they would not place us at playa grande and give us all inclusive at solmar. So, we could not eat or drink with our friends without paying. So we opted to stay at solmar. So they placed us in a tiny room with two full (smaller than queen) beds, and told us we had to packup and switch rooms halfway into the stay. Found a dead roach on our floor one morning. Appreciated the offered upgrade but seems like our friends could have been upgraded or they should have adjusted the all inclusive privileges or they could have just given us the room we booked. Not impressed.

Stayed November 2013, travelled with friends
Helpful?
1 Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
luis a, General Manager at Solmar Resort, responded to this review, 3 December 2013
Dear customer;
First of all we thank you for sharing your experience with others. I offer you an apology due of the way your upgrade was handled. I have discussed your concerns with my front desk manager to ensure we handle things differently in the future since what was pretended to make your stay more enjoyable. By the other side it’s nice to know that you have enjoyed our cuisine and the customer service from our waiter staff. We would be honored to have your visit once again, and allow us to provide you an even better experience. Warm greetings!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, Nevada
2 reviews
Reviewed 29 November 2013

The front desk staff was wonderful! Daniella and Raymundo were a pleasure to deal with, so were the other front desk employees, we just simply seemed to need assistance while one of the two were there. The rooms were very clean. The wait staff in both the top bar/grill and restaurant were always attentive and friendly. We were pleasantly surprised the food was as good as it was. There was construction noise but we decided not to let it bother us... The beach is private so you do not have the venders trying to sell you stuff while you enjoy the beach. It is not really a swimming beach but we were there to simply lay close to the ocean on a chaise lounge so that did not bother us. We were able to eat at a 25% discount at the Grand Solmar if we wanted to, it is right next door, it is beautiful and a brand new property. Thank you Daniella, Raymundo, Marta, Suzza, Jose, Diego, Salvador, and everyone else!!! We can't wait until we return!! This hotel/timeshare is in a perfect location just close enough to town, but just far enough away, close to the marina. We stayed 11/13 for 8 days. Brain and Amanda

Room Tip: Ask for a room away from the construction going on next door at the Grand Solmar. The construction...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
luis a, General Manager at Solmar Resort, responded to this review, 3 December 2013
Dear Guests of Las Vegas Nevada
Thank you very much for your kindly comments. It is rewarding to read that you have enjoyed your vacations, the amenities from the resort and the cordial service from our personnel. Certainly our location could not be better as you said we are close to town and at the same time in a secluded area where you can enjoy those amazing views that the Pacific Ocean offer to us. Please do not wait too long to come back and allow us to pamper as you deserve. Best regards!!
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Marlborough, Massachusetts
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 November 2013

We were able to book our vacation through RCI and stayed in the timeshare units at Solmar Beach Resort. Our 1 bedroom suite were the original units before the Grand Solmar or Playa Grande were built...a bit older but still on the same beach, same pools, short walk to the Marina and great views of the Pacific Ocean. What more could you ask for??

The service was exceptional...ask for Gerado, David, Andres or Juan for anything and they are right there to help you. Concierge Christine Sanchez was wonderful to us as she surprised us with a chilled bottle of champagne to celebrate our anniversary as we arrived to our rooms.

We can't wait to go back to Cabo

Room Tip: Ask for ocean view rooms and not poolside for less noise. No need to purchase the meal plan as the...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KBrown55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
luis a, General Manager at Solmar Resort, responded to this review, 3 December 2013
Dear customer from Marlborough, Massachusetts;
Thank you very much for having taken in mind our resort to spend your holiday and celebrate such important date, congratulations! Nothing makes us happier than to know that you have enjoyed your vacation and the customer service from our personnel. I hope to have the opportunity to greet you here again as our guest. Meanwhile we will keep a chilled bottle of sparkling wine waiting for you. Warm greetings from Cabo!!
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California
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 November 2013

This is the second time I have used a living social deal with solmar in the last 2 years.

Cons: noise in the daytime from construction (heard at the pool not in the rooms)
mostly average food
un-swimable beach
no entertainment
no free internet and costly
sofa bed very uncomfortable
Pros excellent pool waiter service - Thank you Vincente and Octavio
good sushi
great gym next door at Playa Grande (none at solmar but we could use that resort)
short 5 min walk to marina for other activities (where there is free wifi)
love the "family" small feel of the resort
decent rooms although outdated-- all have excellent views
very safe as well as friendly
good price
although un-swimable the beach was very private and had Excellent views
hotel personnel are honest unlike Cabo Villlas resort

Stayed November 2013, travelled with family
Helpful?
Thank SammiLin9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
luis a, General Manager at Solmar Resort, responded to this review, 25 November 2013
Dear customer from Los Angeles, California;
We appreciate very much your honest comments; they help us always to improve. At the same time we are glad to read that you have enjoyed the privacy of the resort, its location and the customer service from our staff. It will be our pleasure to greet you here again and provide you an even better experience. Best regards!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palmer, Alaska
Level 5 Contributor
70 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 21 November 2013

The grounds are immaculate and the staff is excellent. Great location that allows you to walk to the marina or take a $6 taxi ride to the nightlife. Generous bar staff. Rooms are a bit dated, especially bathrooms, in particular bathing. EVERYTHING is negotiable. There always seemed to be confusion with anything involving the front desk but they worked very hard to rectify any confusion. Construction on the Solmar Grand next door is a bit distracting but not intrusive. Obvious most resources going into the new Solmar Grand than into Solmar facilities. Would stay there again.

Room Tip: Pressure to attend time-share sales pitch is extremely heavy, from the second you step off the plane...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alaskamusher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
luis a, General Manager at Solmar Resort, responded to this review, 25 November 2013
Dear customer from Palmer, Alaska;
Thank you very much for taking the time to share your experience with others. We appreciate your comments in general and you can be sure we are working on them in order to provide a better service to our customers. By the other side, it is very rewarding to know that our personnel have provided you an excellent customer service. We would be honored to have your visit once again, and allow us to pamper you as you deserve. Warm greetings!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grand Terrace, California, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 November 2013

This was our first non-cruise trip to Cabo San Lucas. We booked everything through AAA and were able to find something very reasonable for our budget. Upon arrival at the resort, we were upgraded (no-charge) to a bigger room which was awesome. One with a full living room and kitchen to full bathrooms and two balconies. When arrived to the room we had a bottle of champagne waiting for us, and a rose pedals in a heart shape with two towel swans.

So after getting settled we headed down for dinner where we met our favorite person at the resort Ernesto the Maitre D. He made our 8 days at the resort awesome. We even ran into him at the mall on his one day off, he had his grandson in his arms, wife and daughter with him and asked us if there was anything we needed even on his off day. Then our anniversary dinner, that he set up was awesome see pics below, had a private table on the beach at sunset with hearts racked into the sand, they served us for close to two hours making sure all of our needs were met. Thanks Ernesto your the man and made our trip memorable.

We went on this trip with just the two of us, had awesome time at the swim up bar almost ever day, made for a good place to meet people. We met a lot of good people and even some that we are going on another vacation this winter.

Yes there was construction on the addition of the Grand Solmar, but the noise was nothing that the music at the pool couldn't drown out.

Lastly the morning we were getting ready to leave, we were lucky enough to be there when some of the sea turtles hatched. There were 52 survivors and thanks to the efforts of the Solmar resorts they were all able to make it to the water. My wife even got to hold one. Just capped off a great trip.

The resort is only a couple minute walk into the tourist traps and it was a good daily walk.

We will be back, we just hope that the expansion of the Grand Solmar doesn't mean that this old style resort will be torn down to expand the Grand.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joshua M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
luis a, Manager at Solmar Resort, responded to this review, 22 November 2013
Dear customer from Grand Terrace, California;
Thank you very much for your kindly comments, it is rewarding to read that you have had a great time and the hotel employees have provided you a warm and excellent customer service. All of us appreciate you to have chosen our resort to celebrate such special occasions, it will be our pleasure to greet you here again as our guest and provide you an even better experience. Warm greetings from Cabo!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Solmar Resort

Property: Solmar Resort
Address: Av. Solmar #1 | Col. Centro, Cabo San Lucas 23450, Mexico
Phone Number:
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Top resorts Hotel in Cabo San Lucas
#16 Business Hotel in Cabo San Lucas
#20 Spa Hotel in Cabo San Lucas
#23 Romantic Hotel in Cabo San Lucas
#25 On the Beach Hotel in Cabo San Lucas
#27 Family Hotel in Cabo San Lucas
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Solmar Resort 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
This intimate Oceanfront Resort is blessed by one of the most enchanting and romantic locations in Baja California. Granite cliffs hide the property from the outside world, yet the sights and sounds of Cabo San Lucas are but a 10 minute stroll away. You can spread your towel on the white sands of Solmar beach and soak up the sun in private comfort, grab a snorkel, a fishing pole or chose from a long list of other activities the Pacific Ocean has to offer, or shop, dine, then dance the night away at one of the many hotspots in Cabo San Lucas. Solmar Resort truly offers the best of both of worlds - unmatched privacy in an extraordinary natural setting. In every sense, it is the most Cabo Resort in Cabo San Lucas. Like all properties in the Solmar Hotel & Resort collection, the Solmar Resort is exclusively suites with kitchen facilities, private balconies, marble floors, granite countertops and fine linens. Solmar Resort offers the option of Bed & Breakfast plan and all inclusive package as well. ... more   less 
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Also Known As:
Solmar All Inclusive Resort And Beach Club
Solmar All Inclusive Resort & Beach Club Hotel Cabo San Lucas
Solmar Hotel Cabo San Lucas
Cabo San Lucas Solmar Hotel
Solmar Cabo San Lucas
Solmar Resort Cabo San Lucas, Los Cabos, Mexico

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