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“Pueblo Bonito Rose”
Review of Pueblo Bonito Rose

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Pueblo Bonito Rose
Ranked #17 of 70 Hotels in Cabo San Lucas
Certificate of Excellence
Bloomington, Minnesota
1 review
“Pueblo Bonito Rose”
Reviewed 26 February 2014

Very nice resort overall. I went here with my wife for our honeymoon and had a blast. The service there was pretty great as well, all around. Beach service by David and Armando were fantastic. We only had David one day, but he was very quick and very nice. We had Armando as our beach server for 5 days and he is a very nice and good server. Always making everyone laugh and providing great service as well. We saw Armando on Sunday before we left and he went out of his way to leave his beach post to come up and give us a hug and say goodbye, remembering we were leaving that day. He was great! The beach was nice, one of the only beaches you could swim on in the area (that is what we were told by the staff and some visitors). We also had quite a few different servers at Mare Nostrum who were also fantastic. To name a few that really stuck out, Aquilino, Mario, Janet, and Daniel. Also, our front desk receptionist's name was Yessel (I believe that is how you spell it), and she was absolutely fantastic. Very kind and sweet always. Our cleaning staff was great as well.

Only real complaint was that the buffet food was average. Small complaint in the grand scheme of things, but we thought the lunch menu was outstanding so when we had the dinner buffet it lacked in comparison to the lunch food.

All in all, we had a great time on our Honeymoon and would recommend this resort to anyone!

Room Tip: We were on the 5th floor and had a wonderful view of the Sea from the corner of our balcony. Would h...
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  • Stayed February 2014, travelled as a couple
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Helpful?
Thank JosephJannetto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuebloBonitoResorts, General Manager at Pueblo Bonito Rose, responded to this review, 27 February 2014
Dear Joseph,

We would like to thank you for your preference on choosing Pueblo Bonito Rosé for your honeymoon destination, we're so glad to hear you had a wonderful time and that everyone made your stay pleasant.

Sincerely,
Goyita Osako, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 February 2014

My husband and I were at Pueblo Bonito Rose in late January 2014. The property, staff, restaurants and access to town were wonderful. We would recommend this destination to anyone who wants to experience the REAL Mexico!

  • Stayed January 2014, travelled as a couple
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Review collected in partnership with this hotel

Helpful?
Thank Italias P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuebloBonitoResorts, General Manager at Pueblo Bonito Rose, responded to this review, 26 February 2014
Dear Reviewer,

Thank you for your kind remarks and for reviewing us, we look forward to your next visit!

Sincerely,
Goyita Osako, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
3 reviews
Reviewed 26 February 2014

We always enjoy our stay at Rosé...the staff are super friendly and helpful; the resort is beautiful and well maintained, the location perfect!! Congratulations to the activities team who outdid themselves this year by putting on the Michael Jackson show...a very high-class musical entertainment on Sat. night that was available to all the guests at the outdoor beach bar!

Room Tip: Due to the architectural style at Rosé, most rooms have great views...it just depends on whether you...
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  • Stayed February 2014, travelled as a couple
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hilary_almers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuebloBonitoResorts, General Manager at Pueblo Bonito Rose, responded to this review, 26 February 2014
Dear Hilary,

We feel very happy to hear your kind remarks about Rosé, thank you for your preference on choosing Pueblo Bonito, and for your comments towards the Michael Jackson show, we're so glad you enjoyed it. We would really like to welcome you again anytime soon.

Warm Regards,
Goyita Osako, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spokane
1 review
Reviewed 25 February 2014 via mobile

We had the best holiday in Cabo Bonito Blanco and Rose. The staff are wonderful! Henoc takes care of all our needs in a day to day basis. I love the internet at the deli outside Blanco!

I love taking Spanish lessons with Donnie, Linda and Sandra.

We have had excellent service from Henoc at front desk, Freddy on the beach, Erika and Luis at Concierge and Karla, at front desk. Oscar, Franky, Auturo and Antanio....our wonderful bell boys.

The only thing I would suggest is to bring the grand piano's back.. I love the Piano music. Please bring it back!

Thank you so much, Mags and Gloria

Stayed February 2014
Helpful?
Thank Gloria F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuebloBonitoResorts, General Manager at Pueblo Bonito Rose, responded to this review, 26 February 2014
Dear Gloria,

We are very happy to hear you had a wonderful stay with us, we'll make sure to pass your recognition to every staff member you mentioned above, guests like you make us feel satisfied for the quality of the service we strive to provide each day.

Looking forward for your next visit!

Sincerely,
Goyita Osako, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Terrace, Canada
1 review
Reviewed 25 February 2014

Hi .....
My name us Isabella Margaret......
I have been staying at the Rose and Blanco for many years! I want to take a few moments to tell you how pleased I am with the staff at the Rose and Blanco. I especially want to single out these staff members. First Henoc...,.he is an exceptionally hard worker. He has taken care of all of our needs. He is polite, conscientious and is not content until we are satisfied. He has taken care of many problem issues including the television...we could not get the Olympics, the fridge it was not keeping our food cold. Henoc got prompt service for us and then followed up by asking us if we needed anything else.
I have never had such good service. I have travelled the world over and I have never met anyone like Henoc. I think in all honesty you have not paid this man enough. He is definitely worth his weight in Gold.

Never let this good man go.....he needs a substantial raise.
Thankyou for wonderful holiday and hospitality.......

Room Tip: Awesome! Room ....higher floor
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  • Stayed February 2014, travelled with friends
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Helpful?
Thank Mags G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuebloBonitoResorts, General Manager at Pueblo Bonito Rose, responded to this review, 26 February 2014
Dear Mags,

We truly appreciate your kind remarks about Henoc, he is a great asset to us and he always makes sure to give the best service possible to all of our guests, we can assure you that we will pass your wonderful comments to him.

Warm Regards,
Goyita Osako, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 February 2014

Front desk personnel were outstanding. Israel and Armand ( spelling) at the pool and mare nostrum restaurant are just a cut above. The lovely omelette cook at breakfast is so pleasant , calm, poised and efficient, -- Christina? I hope that is correct name. Kathy, Portland, Oregon

Room Tip: All rooms look to the beautiful pool. All toward the ocean, some with full view, some with partial v...
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuebloBonitoResorts, General Manager at Pueblo Bonito Rose, responded to this review, 26 February 2014
Dear Kathy,

Thank you for your wonderful comments, we'll make sure to pass your recognition to every staff member you mentioned above.

Sincerely,
Goyita Osako, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
1 review
Reviewed 25 February 2014

We had a great time at the Rose. Rooms were spacious, kitchen was useful, and SOME staff were wonderful. The only negatives I had were the complete lack of information given at check in. No map of the grounds, no info on restaurants (we were not all inclusive, nor time share owners) or bars, what times the activities were etc. Other than that, it was a great location, wonderful beach and pools (although pool was a little chilly). All in all, great place. David Vazquez at the pool bar was a WONDERFUL server! I would recommend laying on the beach to the left as you walk down the steps so he is your server

Room Tip: Elevators are a bit confusing and very few. If you have trouble walking, ask to be close to the elev...
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuebloBonitoResorts, General Manager at Pueblo Bonito Rose, responded to this review, 26 February 2014
Dear Tim,

Thank you very much for taking the time to review us, we are sorry if any information was given at the time of check in, we'll make sure to take action based on your feedback. We look forward to welcome you anytime in the near future.

Warm Regards,
Goyita Osako, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pueblo Bonito Rose

Property: Pueblo Bonito Rose
Address: Playa El Medano, Cabo San Lucas 23410, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotel in Cabo San Lucas
#11 Spa Hotel in Cabo San Lucas
#14 Luxury Hotel in Cabo San Lucas
#14 On the Beach Hotel in Cabo San Lucas
#15 Family Hotel in Cabo San Lucas
#17 Business Hotel in Cabo San Lucas
#19 Romantic Hotel in Cabo San Lucas
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Pueblo Bonito Rose 4*
Number of rooms: 260
Official Description (provided by the hotel):
Experience the many colors of Land's End and El Arco. Stroll to the vibrant downtown Cabo San Lucas, filled with restaurants and clubs. Walk on the few swimmable beaches in Cabo or just relax shades of crimson poolside or from your private balcony. Discover a restful spa and resort where warm hospitality and beauty harmonize to create the greatest of pleasures. Now offering a deluxe all-inclusive option which includes all restaurants and bars, as well as those at sister resort Pueblo Bonito Los Cabos. ... more   less 
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Also Known As:
Pueblo Bonito Rose Hotel Cabo San Lucas
Pueblo Bonito Rose Resort
Pueblo Bonito Rose Cabo San Lucas, Los Cabos, Mexico

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