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“Thank You Luis”

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Pueblo Bonito Los Cabos
Ranked #15 of 73 Hotels in Cabo San Lucas
Certificate of Excellence
Reviewed 25 December 2013

Luis is an awesome employee for PB Blanco who helped my husband & I transfer our reservations from PB Rose to PB Blanco. Even though the servers were at times rude and the food sucked, Luis made each day pleasant. The view we had from our balcony was awesome, because we could see every angle of both Resorts. The parties we also fun and awesome. If you don't mind the poor water pressure and two full-size beds in your room, this is the place.

Room Tip: Corner suites are average and have a great view of the beach and pool.
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  • Stayed: December 2013, travelled as a couple
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Thank E M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,465 - 2,471 of 3,347 reviews

Reviewed 23 December 2013 via mobile

Just spent 5 delightful days at this resort, overlooking a pristine view of Cabo San Lucas and lovers beach. From the moment we were warmly welcomed by Antonio at the front door we were treated to warm hospitality and generous Mexican charm. Everyone smiles at this resort and our package was all inclusive so all food and drinks were freely available at any time day or night.
The pool is lovely overlooking the beach and rocky outcrop of Cabo and beach chairs are abundant.
The ambience is casual and classic with a relaxed charm only the experienced resort knows how to offer.
Our upgrade on arrival by the gorgeous Yselle didn't hurt either when we told her it was our anniversary!
We will definitely come back to this beautiful grande dame of Cabo. Thank you to all the gorgeous staff who made our time in Mexico so magical!

  • Stayed: December 2013
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Thank nevercominghome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2013

I agree with strongly, with what I read below, the amount of people trying to get into your wallet is getting overwhelming. The prices, like stated below, are very high. I am afraid that Cabo is going to kill the golden goose. Word is going to get out that Cabo is a bad place to go. Maybe it is already happening. Just got back on the 20th of December and it was dead. Mango Deck is particularly bad. Expensive drinks for basically fruit juice. You can not move without someone trying to sell you something. The wife went to rent a movie at the hotel lobby at night and had to tell the guy to get lost.

Stayed: December 2013, travelled with friends
2  Thank JGRAHAMELECT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuebloBonitoResorts, General Manager at Pueblo Bonito Los Cabos, responded to this reviewResponded 7 January 2014

We appreciate the comments given. The prices we have are based on market prices, we are sorry for the perception of high prices. In Pueblo Bonito we care about our guests and constantly seek improvement, your comments are important to us and we are very sorry that these became an obstacle to enjoy the stay of our reviewer.

Sincerely,
Goyita Osako, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 December 2013

The staff greet you with "welcome Home" and they do everything to make you feel at home! Andres started with checking us into our rooms and the relaxation began. Every day he greeted us as we traveled thru the lobby, asking how our stay was and if there was anything else he could do for us. Antonio always was ready with a hand to help in and out of the taxi's. Diego, Dimetri, and Brian remembered us each day, made us feel at home and laughed with us each meal. Margarito was incredible running up and down the beach bringing us food and drinks. He took such good care of us and in such warm weather. We did the all inclusive and feel we made a great deal on a family of four. This evening topped off when we were able to say Merry Christmas to Andres before he had his two days off, he is very new to Blanco, but we enjoy seeing so many familiar faces each year we return. We love the beach activities, but sometimes the time share selling is too strong. Our family loves it here and will continue to vacation at Blanco and Sunset.

Room Tip: All rooms have had a great view to the beach and the pool below. Wifi is not free, and sometimes wor...
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  • Stayed: December 2013, travelled with family
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1  Thank Julie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2013

The staff at this hotel is fabulous. We have been bringing our family of between 16 and 24 to this resort for the past 7 years for Thanksgiving week. From the minute we arrive, Antonio, Frankie, Ozkar, and Arturo greet us with enthusiasm and service our every need for the entire week. At the front desk we have had excellent service also. Our reservation for 6 to 7 rooms, was handled by Henoc very quickly and our family was kept together in rooms with geat views. Yenny at the front desk helped us with any request that we had during the week.

This hotel sets the standard for hotel maintenance. The rooms are always clean and anything you need is just a phone call away.

The hotel is located within walking distance to great restaurants. We particularly like Los Tres Gallos, La Dolce, the Medano Beach Club and the restaurant at the Hacienda Resort.

There is free internet in the internet lounge. It has just been added and is very nice. The internet is not accessable in your room unless you pay for it.

As far a our family is concerned, there is no better location in Cabo.

  • Stayed: November 2013, travelled with family
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Thank George H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2013

Our recent experience at this resort left us wondering what is going on? The all inclusive dinner was the worst meal we have ever had in Mexico. The beef was 50% fat and the shrimp were like eating sun dried jerky.
Other than the inclusive feature the staff is wonderful, Antonio is our favorite bellman, always helpful and smiling. The poolside restaurant serves very good food and drink in a timely fashion.
Great location on Medino Beach.

  • Stayed: December 2013, travelled with family
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1  Thank Joni G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2013

We were lucky enough to do the all inclusive experience! Do It! It's 100 a day for all you can eat and drink and they treat you like royalty. If your nice and respectful to the staff just like in America they will make your drinks stiff and they'll keep them coming and remember to tip you cheapos these are hard working people trying to support their family on nothing wages! The staff (when they weren't trying to sell you everything and the kitchen sink) mostly the wait staff the lobby staff and the activities staff were hands down amazing. Food was absolutely amazing with lots of verity.
The rooms were ok kind of old school for me but your in paradise your not supposed to be in your room . The beds were average.
The only negative thing I would bring up is the wi-fi. They charge a ridiculous amount for wi-fi that didn't even work but they did provide a free wi-fi room but god forbid if several people were trying to use it (which there always was because no one wanted to pay the ridiculous fee a day per device!!!!!)

I can't say enough about the actives coordinator Donnie! He literally gave me the shirt off his back. He is an amazing volleyball player and got everyone involved! He really went out of his way to make me feel welcome and showed me an awesome time. My experience wouldn't of been even close to what it was with out him!!!!

  • Stayed: December 2013, travelled with friends
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1  Thank Megan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pueblo Bonito Los Cabos

Address: Playa El Medano, Cabo San Lucas 23450, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in Cabo San Lucas
#7 Family Hotel in Cabo San Lucas
#11 Luxury Hotel in Cabo San Lucas
#11 On the Beach Hotel in Cabo San Lucas
#13 Romantic Hotel in Cabo San Lucas
Price Range: £172 - £380 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pueblo Bonito Los Cabos 4*
Number of rooms: 128
Official Description (provided by the hotel):
In Cabo San Lucas at the tip of the Baja called Land’s End lies the Pueblo Bonito Los Cabos, a luxury beachfront hotel surrounded by the magnificent desert, abundant sea life, inspiring coastline and many activities that Los Cabos has to offer. This casual Los Cabos resort offers the perfect combination of excitement and solitude. Situated on the clean golden sands of El Médano beach close to a multitude of water sports, Pueblo Bonito Los Cabos offers pampering service and fine accommodations. Now offers a deluxe all-inclusive option which includes all resort restaurants and bars, as well as those at sister property Pueblo Bonito Rosé Resort and Spa. ... more   less 
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Also Known As:
Pueblo Bonito Blanco Los Cabos Hotel Cabo San Lucas
Pueblo Bonito Los Cabos Cabo San Lucas, Mexico

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