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“Excellent Service”

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Pueblo Bonito Los Cabos
Ranked #11 of 71 Hotels in Cabo San Lucas
Certificate of Excellence
Reviewed 19 February 2014

I want to thank Monica & Henoc for up-grading us to an even more amazing room than we had before. A special thank you to Eduardo & Gilberto for your service on the beach! You are awesome waiters! Dimetro...you are a great waiter and so funny. You are always a great way to start our day! Last but not least a HUGE THANK YOU to Freddy & Antonio for retrieving my bag left behind in my room and housekeeping for putting it in lost and found! We love Cabo and look forward to it every year but it's the service at Blanco that keeps us coming there!

Room Tip: This trip we were in room 302. Absolutely perfect view of the ocean. We slept with the sliding glass...
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  • Stayed: February 2014, travelled with friends
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1  Thank SoftballMomBUG17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuebloBonitoResorts, General Manager at Pueblo Bonito Los Cabos, responded to this reviewResponded 20 February 2014

Dear Reviewer,

We feel very happy after reading such a nice review, we'll make sure to pass your recognition to every staff member you mentioned above. We look forward to welcome you anytime soon!

Best Regards,
Goyita Osako, General Manager

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2,218 - 2,224 of 3,144 reviews

Reviewed 19 February 2014

We have been to Mexico on vacation 10 times in the last 20 years, four of which were spent in Cabo San Lucas. This was our second stay at the Pueblo Bonito "Blanco" and it was fantastic!
Be sure to not let anyone talk you into the "Rose" next door it is not the same! The breakfast buffet in the morning is way too expensive and not that good. You are better off taking a short walk down the beech to the "Office" Bar and Cantina for an excellent breakfast. We ate most of our meals in town but Cilantros at the hotel was very good for dinner, we actually had a couple great dinners there. The obligatory "Tour- pitch (time-share) was very low preasure and they were very pleasant and polite when we declined. All the staff were very friendly and efficient. the waiter Margarito down at the beech deserves a special shout out . He was AWESOME! and made our days at the beech really fun. If you live near the west coast this is a really easy place to get to. We left Boise at 7am and we were in Cabo by 11:45 am!

Room Tip: Fifth floor rooms have awesome views, especially the east side looking out at the point.
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  • Stayed: February 2014, travelled as a couple
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3  Thank Jane D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuebloBonitoResorts, General Manager at Pueblo Bonito Los Cabos, responded to this reviewResponded 20 February 2014

Dear Reviewer,

We truly appreciate your kind remarks, and the time you took to review us. Looking forward to welcome you anytime soon.

Sincerely,
Goyita Osako, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2014

Great place to relax, soak up rays, and is walking distance to town but the beach & pool service is the best, especially our guy Eduardo who is always there with a cool one when you need it. Could not find any bad restaurants in Cabo so didn't eat at the resort.

  • Stayed: February 2014, travelled as a couple
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1  Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuebloBonitoResorts, General Manager at Pueblo Bonito Los Cabos, responded to this reviewResponded 19 February 2014

Dear Reviewer,

Thank you for your comments and for taking the time to review us, looking forward to welcome you for the second time soon.

Sincerely,
Goyita Osako, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2014

The service at all levels is
extraordinary. Especially Henoc at the front desk and Martin & Freddie at the pool.
My only criticism is making reservations for 3 weeks the next year through Sunset reservations. Without the help of Henoc I don't think it can be done.

  • Stayed: February 2014
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1  Thank garypuckettaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuebloBonitoResorts, General Manager at Pueblo Bonito Los Cabos, responded to this reviewResponded 19 February 2014

We truly value your comments and feedback, we'll make sure to take them into consideration.

Best,
Goyita Osako, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2014

While in Cabo we stayed at Pueblo Bonito Blanco from Jan30-Feb.6 it was fantastic a beautiful the view from our window was the famous Arches. It was very clean Friendly and acomadating. I would stay at the same plae every time i am in Cabo. It was a short walk to the marina and downtown. We even went whale wathcing in a boat just outside the hotel.

Room Tip: All rooms face the ocean. If you ask the will push both queen size beds together for one really big...
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  • Stayed: February 2014, travelled as a couple
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Thank Lonnie D D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2014

It was our first time to Cabo. We chose this resort because of the location and size. It was beyond our expectations. Yair at the front desk went out of his way to accommodate. Such a great location, easy walking to downtown and the marina. Staff were working all the time to ensure the cleanliness of the resort. Cilantoro's restaurant was always very good. Would highly recommend this resort.

  • Stayed: February 2014
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Thank Edgussy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2014

I stayed at Blanco from Feb 3-9 and it was everything i hoped for and more! The location was perfect. Sit on the beach or go into town. Go to the spa or have sushi for lunch overlooking the ocean. The service was great and so was the food. I did the all inclusive package after much thought and am glad i did. (it's apparently cheaper to pre-buy - i paid $69 per day with an RCI 'deal') It was expensive to eat and drink at the resort so unless you really wanted to wander off then the all inclusive definitely paid off. The a la carte restaurants were amazing and it was like fine dining. P.S. A drink at cabo Wabo was $10 USD!
Lucio at the front door was awesome! He looked out for me and always helped me out when i needed any info. It felt like a very safe resort and location. Giovanni at concierge was also very helpful and booked a couple of excursions for me and made sure I had everything i needed. Antonio at breakfast always had a smile on his face and brought me my coffee and water to start.
It was great having Rose right next door too. I did the timeshare thing and got half price for a whale watch and $250 resort credits that i used towards the spa. Which was amazing! Pricey again, but worth it.
The Sunset is just huge! You have to get around in carts. You can see the Pacifica from there, it is closer to the beach and adults only. I met some people from there and they said it was very quiet. I'm sure it would be a great spot for some relaxation. If i were to go back it would be to Blanco again. All rooms are ocean view! Being on the beach was the best! Without having a swimming beach at Sunset or Pacifica, Blanco and Rose definitely have the most appeal for me. They are both smaller but you have two of them. They have lots of activities also including some evening entertainment. Oh there are free shuttles between resorts too which is cool. I think some of the all inclusive may overlap as well.
I travelled solo but felt completely safe and met alot of people! The staff was all friendly and helpful and so were the people vacationing there. Lots of them coming back for years now. Cabos Adventures was great for excursions.
Definitley highly recommend this resort!

  • Stayed: February 2014, travelled solo
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5  Thank Tracey G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pueblo Bonito Los Cabos

Address: Playa El Medano, Cabo San Lucas 23450, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Cabo San Lucas
#8 Family Hotel in Cabo San Lucas
#8 On the Beach Hotel in Cabo San Lucas
#8 Luxury Hotel in Cabo San Lucas
#13 Romantic Hotel in Cabo San Lucas
Price Range: £253 - £476 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pueblo Bonito Los Cabos 4*
Number of rooms: 128
Official Description (provided by the hotel):
In Cabo San Lucas at the tip of the Baja called Land’s End lies the Pueblo Bonito Los Cabos, a luxury beachfront hotel surrounded by the magnificent desert, abundant sea life, inspiring coastline and many activities that Los Cabos has to offer. This casual Los Cabos resort offers the perfect combination of excitement and solitude. Situated on the clean golden sands of El Médano beach close to a multitude of water sports, Pueblo Bonito Los Cabos offers pampering service and fine accommodations. Now offers a deluxe all-inclusive option which includes all resort restaurants and bars, as well as those at sister property Pueblo Bonito Rosé Resort and Spa. ... more   less 
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Also Known As:
Pueblo Bonito Blanco Los Cabos Hotel Cabo San Lucas
Pueblo Bonito Los Cabos Cabo San Lucas, Mexico

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