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“Beautiful space but terrible policies!” 1 of 5 bubbles
Review of Villa del Palmar Beach Resort & Spa Los Cabos

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Villa del Palmar Beach Resort & Spa Los Cabos
Ranked #30 of 71 Hotels in Cabo San Lucas
Certificate of Excellence
GreenLeadersSilver level
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 16 helpful votes
“Beautiful space but terrible policies!”
1 of 5 bubbles Reviewed 14 June 2014

The space is great, on the coast, great pools, gardens, location, etc...
BUT - will not go here again because it is NOT a true all inclusive resort.
There are numerous items that made no sense:
-semi mandatory tip you learn of at check out to pay for maintenance staff!
-No free wifi, need to purchase a$10 a day if you want internet and it's only good for one device
-Steak and lobster are not included in all inclusive!
-Only generic liquor is all inclusive, all top shelf liquor you have to pay for!
-Expensive shuttles and taxi fees from resort
-Drink limit to 2 drinks per order at bar and very limited food orders to go!
-All inclusive is only good from 7am - 10:30pm!
-Staff are always trying to sell you something else!

  • Stayed June 2014, travelled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
16 Thank dakietz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,637 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,383)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Surprise, Arizona
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 June 2014

What a wonderful trip we had! The hotel was beautiful, and the staff went above and beyond to ensure we had everything we needed. Everyone was extremely friendly and helpful. We will definitely come back. I researched prior to our trip, and was confused by the varied reviews....we LOVED IT. Shout out to Raymundo, Thomas, Hector for taking such good care of us by the pool. And to Jorge and Yimmy for such wonderful service in Bella Ca Restaurant. Everyone was truly amazing to myself and teenage daughters. See you next year!

Room Tip: All rooms are great. Even if you don't view the ocean,... Which most do to some degree. Suggest...
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  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tpagos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Modesto, California
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 13 June 2014

I live here in Cabo and occasionally go to the Villa del Palmar for lunch and to relax in the sun. I arrived there today with a friend and we went down to the pool area but because there is a storm brewing our in the Pacific the beach access was blocked for safety. All the lounger chairs were taken with other guest so we asked a server if we could get a lounger. He (Marcos) said no problem...and promptly brought us 2 loungers. We ordered 2 absolutely delicious mango margaritas and a cheeseburger with fries and a soda. Service was fast, food was tasty and getting extra ice and house water was no problem for our super nice server Marcos! I've actually stayed here as a guest several times in the past and it a good value and offers lots of fun for the guests. The pool dance/exercise classes seem like lots of fun. All the guests were having a blast. Kids enjoy the giant whale pool slide too. All in all a great place for families!

Room Tip: any room with a beach view is great!!
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  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank matthewscasa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 13 June 2014

My Family and I have been visiting Cabo for 12 years now. We try to go together and usually have no less that 20 of us from New York and California. Always a great family time. Rooms are usually clean and well decorated. We Love Villa Del Palmar

Room Tip: Ocean view building one is always my favorite location, quiet and sunrise is spectacular, pool sid...
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  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Patricia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 13 June 2014

We just got back from Villa del Palmar and all I can say as we can't wait to go back next year. This resort is fantastic! All the staff is amazing. We had a junior suite ocean view and the view was out of this world! We were in room 2720. It was very close to the elevator and I was worried about noise but never heard anything. I wanted to upgrade to a one bedroom suite but the girl that checked us in said we would be facing a wall and said we would like the room we were given much better. I am SO happy we listened to her. Our daughter slept on the fold out couch (the maid brought an egg crate topper for it) and she thought it was comfortable. Everyone...staff and vacationers were so nice and happy to be there. At the pool we wouldn't even have to order a drink and the waiters would bring you a drink saying I thought you might like this. WOW! If there has to be a negative I would say it was the Italian restaurant...not good at all. I saw a lot of full orders left on tables. We were not thrilled with our dinner so being all inclusive we left that restaurant and went to the sports bar and ordered something there. Our best meal was at Villa del Arco at the Mexican restaurant. The food was amazing and the service was the best we have had anywhere! My daughter and I went to the Dessert Spa and it was unbelievable. If you want a massage this is definitely the place to go. 80 minutes of pure heaven. Thank you Villa del Palmar for a much needed vacation and we will see you next year!!!

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank whattado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 June 2014

Thank you again for your attention, your food in the Italian restaurant is excellent, but your service is first world, we are attended by Isabel and Filipe, also we receive many attentions by Julisa, very smiling and helper

in the pool especially the bartender Manuel and Cesar made ​​our stay more enjoyable

We receive care by Manager Isidoro and help us solve our problems right away for some details with food and our umbrella at the pool

in the theme nights the best was Mexican party, but it needs to put a little attention on the food, because is to spiced for americans, but Jorge come to rescue our nigth

We ready to return again in December, we hope you have already had some money to buy more umbrellas for the pool

sincerely

Peter

Room Tip: More umbrellas please!!
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  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Peter P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 11 June 2014 via mobile

Everything was amazing! Our check in was fast, our room (3711) was clean. The grounds are beautiful. Oceanview upper floors a must, comfy bed, air conditioning good, the view, weather awesome, the all inclusive makes it stress free,otherwise I'd be trying to watch the spending/budget,the food is good, and many choices/restaurants. There's a market/deli/ice cream shop on site.My fiancé and I went in November 2013 ended up purchasing a timeshare at villa del arco but actually prefer to stay next door at palmar especially since I brought my teenagers this time. This resort is just simply fun, always activities, people enjoying themselves. Arco is very nice but quiet. I can't say enough good things about the staff. They all work so hard and go out of there way...The entertainment group (LuiS, chuy, chuy, chuy the many girls in the group ) all are really good at what they do. I'm saving the best for last, I came to relax and soak up the sun and the personal pool side service we received by Sandra (our new friend) was the best. Fast,accommodating and friendly. She is the reason we will return to cabo in June 2015 rather then Cancun or P.V. and possibly even a palmar/cabo wedding. Service goes a long way and this resort has it. Dolphins were amazing but very exspensive, just the disk for pics was $200. The highlight for my kids. Thanks again Palmar, see you next June!

Stayed June 2014, travelled with family
Helpful?
5 Thank Angie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Villa del Palmar Beach Resort & Spa Los Cabos

Property: Villa del Palmar Beach Resort & Spa Los Cabos
Address: 0.5 Camino Viejo a San Jose, Cabo San Lucas 23450, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Cabo San Lucas
#17 Top resorts Hotel in Cabo San Lucas
#19 Family Hotel in Cabo San Lucas
#22 Spa Hotel in Cabo San Lucas
#24 Romantic Hotel in Cabo San Lucas
#25 Luxury Hotel in Cabo San Lucas
#26 On the Beach Hotel in Cabo San Lucas
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Villa del Palmar Beach Resort & Spa Los Cabos 4*
Number of rooms: 460
Official Description (provided by the hotel):
Villa del Palmar Beach Resort & Spa is a stunning escape for family getaways and romantic couple's retreats. Located on Médano Beach just one mile from downtown Cabo San Lucas, the exquisite resort offers the ultimate in lively entertainment, family-friendly amenities, indulgent experiences, and world-class service. Allow the sweeping vistas and gorgeous landscapes to render you speechless as you turn one of the 460 comfortable one, two and three bedroom suites, as well as private studios into your luxurious home away from home. ... more   less 
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Also Known As:
Villa Del Palmar Beach Resort And Spa Los Cabos
Villa Del Palmar Beach Resort & Spa Los Cabos Hotel Cabo San Lucas
Cabo San Lucas Villa Del Palmar
Villa Del Palmar Los Cabos
Villa Del Palmar Beach Resort & Spa Cabo San Lucas
Villa Del Palmar Beach Resort & Spa Los Cabos Cabo San Lucas, Mexico

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