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“Fun stay at the Marina Fiesta”

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Marina Fiesta Resort & Spa
Ranked #29 of 70 Hotels in Cabo San Lucas
Certificate of Excellence
Fort Collins, Colorado
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Fun stay at the Marina Fiesta”
Reviewed 21 March 2012

Just returned from a 6 night stay with my husband at the Marina Fiesta. Overall we had a great time and enjoyed the hotel. We would stay here again. There were pros and cons to the resort but overall the pros outweigh the cons.

We booked an all-inclusive room through travelocity and were were told we would have a view of the pool or marina. When we arrived we were given room 148 which had a view of an empty lot. The room was clean and nice (also very loud) but not what we paid for. We spoke with Alfredo the manager and were told the hotel was booked today but we could change room the following day. We went to the front desk in the morning and were able to switch rooms by 2 pm. In the meantime they stored our luggage for us. We were given room 218 which had a smaller bed but a better view, we were very happy and Alfredo was very helpful. The rooms were very clean and well-maintained. They are a little dated but that has never been a big deal us we, we don't spend a lot of time in the room. The in room mini-bar was part of the all-inclusive which was a nice added bonus.

The all-inclusive was great deal. Service was very slow but the food was good at the hotel and great outside of the hotel. The italian restaurant was our favorite. It was not difficult for us to get reservations for dinner although we could see that this could be tough for larger parties. We did not mind signing the check each time out at the restaurants but found it very cumbersone while in the hotel. We have to wear a bracelet, why sign for your food/drinks in the hotel? You do have to write you bracelet number on each check or it would end up on your bill. Also it was interesting that even though my husband and I were together, we both had to sign a check everytime we ordered something. A recommendation to the hotel would be to limit the paperwork, especially within the hotel.

The pool was beautiful. By 9 am 90% of the chairs by the pool would have towels on them "reserving them" and some people would not come back to the chairs until late in the afternoon. The hotel information says they discourage this but nothing was done about it by hotel employees. If you wanted a spot at the pool you also needed to get up early and "reserve" a chair. We thought this was quite unfair and most chairs went unused for a good portion of the day. Service at the pool bar was very slow. Employees will walk around to take your order but it would sometimes be over an hour before they would come by again so that you could have another drink/get your check. Nevertheless we went to the pool every day and enjoyed our selves.

We were not bothered by anyone wanting to sell us a timeshare. We explained up front that we were uninterested and the staff was understanding. They even helped us book some of our activities. The time share presentation was not brought up to us again and they even went out of there way to check in with us to see if we had a good time on our dinner cruise.

The beach is short walk away. We spend less time at the beach (spring break crowd) then at the pool but enjoyed how close it was. The best part of the hotel is the location, you can walk anywhere! Despite it being spring break the marina never seemed overcrowded.

Another wish we have is for the hotel to update the gym. The gym location is really cool on the 7th floor overlooking the ocean and marina. However, there is no cardio equipment in the gym except for one stationary bike which didn't work and limited weight. There was supposed to be a cardio room near the spa but when we went to use it the light was broken and no one seemed in a rush to fix it.

We would return to Cabo and stay at Marina Fiesta again. The hotel very nice and the staff friendly and helpful.

Room Tip: Try to get one with a view and on a higher floor.
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  • Stayed March 2012, travelled as a couple
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Helpful?
9 Thank mich4230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RicardoU, Manager at Marina Fiesta Resort & Spa, responded to this review, 2 May 2016
Dear Guest,

We apreciate your comments, Thank you

Marina Fiesta Resort and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
Edmonton, Canada
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 March 2012

I must say that I found all of the staff at the Marina Fiesta amongst the best I've had in Mexico. Food was good if you stuck with the a la cartes. La Palapa was so so but bounce down to the marina walk and there is a lot of fine food to be had. Jacks and Baja Lobster were our two favorites. Alfredo took excellent care of our room requests and housekeeping did a spot on job. I will go back and probably the only thing that management may have to change is the aggressive attitude of the timeshare staff. Please remember, people are there for a vacation, not to be harrassed at every turn for a timeshare. Once a guest says "no" that should be the end of it and it cost you a perfect score from my trip and when I do come back, if it happens again, it will be my last trip there. Daniel, Javier, Carlos and Alfredo, look forward to seeing you next year! Tip: All inclusive will save you a bundle unless you head into the town area daily. Mango bar on Medano charged us $10usd a piece for crappy margaritas, biggest rip off in town, avoid it.

Room Tip: Make sure if you pay for an upgraded room, you get an upgraded room
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  • Stayed March 2012, travelled as a couple
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Helpful?
3 Thank Ccrider68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis
Level 5 Contributor
63 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 17 March 2012

CHECKIN - Check in went very smoothly and then we were told to go see the welcome hostess who eventually got around to asking us to sign up for the Genesis Collection--which was really a timeshare. We went the following morning and it wasn't a hard sell--2 hours. We requested a renovated room and got one on the second floor--223--very large balcony overlooking pool and partial marina view. No problem with noise--everything seemed to close down at 8:00p.m. except Lobby Bar closed at 10:00 pm.

POOL - Very beautiful--sort of like a little boutique hotel. There is another pool on the other side of the second building which is real quiet. People play the towel game here so if you wanted a prime chair you would have to do this game. We never had a problem finding a place to camp out around 2:00 p.m. On the 5th floor there are two hot tubs and a nice area to sit and great views. The hot tubs also close at 8:00 p.m.--kind of early.

LOCATION - great location but it is not on the beach--the beach is easily accessible - 2 blocks away. It is easy to get any kind of whale watching, water taxi or fishing trips--all the guys are on the boardwalk asking if you want to take a trip. Only two blocks from Medano beach and the flea markets. We personally didn't care for the beach as we thought the sand was very soft and hard to walk in and also it was on a slant.

DRINKS - When you check in they should give you a list of the various kinds of drinks and alcohol brands you can have--do not deviate from this list or you will end up paying for those drinks. When you receive your bill to sign make sure what you had is correct and is on the all inclusive list.


SIGN YOUR CHECKS - You have to sign for everything--when you sign make sure that it is what you had and that it is covered under your all-inclusive. You will have to print your name, write your room # and bracelet # and then sign. There is also a place for a gratiuity on the bill but we always drew a line in there and gave cash. Tippings is not necessary but they really appreciate it.

RESTAURANTS - You can order anything on the menu at the six different restaurants. Only one restaurant is not included --one of the mexican restauants. At the Baja Lobster Restaurant you cannot order lobster--you will pay extra. We especially enjoyed the Sushi restuarant--Imomo--great tempura shrimp--at Presto Italian--lemon chicken was excellent --Jack's we had great grilled & breaded shrimp. We really enjoyed all the restaurants and thought this was great food! Breakfast is served buffet style at the pool or at Jack's--a sit down breakfast. Do not be in a hurry--service is very slow--remember, you are in Mexico! Relax!

CONCLUSION - We have been to five other all inclusives and we thought this was a great place, very relaxing, and the food was outstanding. All the waiters, waitresses, maids, and various cleaning people were very friendly and competent. Very quiet and low-key all inclusive--middle aged crowd. We would highly recommend this resort. If you want further information please feel free to email us.

Room Tip: The higher up the better and try to face the pool for the best views. Looked at another couples roo...
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  • Stayed March 2012, travelled as a couple
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Helpful?
12 Thank BAFeller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new york
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 March 2012

We just spent 5 nights at marina fiesta and found the staff to be very welcoming and helpful during our entire stay. location location location. this resort gave us the option to relax by the pool or spend the day at medano beach and shop all within the same area. We were booked to stay at Hacienda Encantada (their sister resort) but found out they were over booked during our dates. :( we made the best of it and ended up really enjoying our vacation.

  • Stayed March 2012, travelled as a couple
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Helpful?
3 Thank karen12Jones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 March 2012

Well, where to begin? I have been to Mexico and all over the world for that matter and although this is not the worst place I have been, on the contrary, it is a beautiful place. The service was horrible at this resort. Management? where? Initally I was put into a non-renovated room that faced the back lot with a view of garbage? I payed for a luxury suite and asked the desk clerk if this was one and he said no. I explained i had the paperwork in hand that I had paid for a luxury suite, he then changed the room to 347. In this room was a note on the desk stating that they had just fumigated the room...NICE I thought. I did not unpack as I was going to be moved one way or another. Needless to say, I am convinced that the bed had bed bugs as I awoke to many bites on my ankles.

Moving forward, It appears as if the staff is understaffed. at one point there was ONE bartender to service the so-called eating area as well as the pool. NO service here folks, we waited and waited and waited for drinks the entire trip. Making matters worse, I am a gracious tipper! I understand the wage there is $4.85 a day. A small tip is welcomed, a larger tip would ensure a drink every now and again? NOPE, did not matter.

Next room was 526, right above the main pool with a beautiful view of the marina, BUT very loud each and every night. The nights get a bit cool and you would like to open the screen door for the breeze, but to no avail there were parties uptown all night long.

Food at the Marina Fiesta is a farce! Breakfast is OK, plenty of fruit, cold cereal, but god for bid you want a cup of coffee or a refill..........forget about it. It was not until the day before we left that Lucio finally said, if you ever need anything, just holler out my name.

The food choices for the restaurants downstairs: Jack's was our fav spot and we received pretty good service there, although "the wait" must be the norm there. Italian was good. NEver bothered with the sushi joint as one of the staffers said that walmart had fresher sushi than that place. (did not want to risk getting sick on vacation, so we stayed away).

The location is about the only great thing about this place.

Oh, and stay away from the activities desk!!!!!! You think it there for activities? WRONG, it is the timeshare trap. Worse thing about that is that we went! They have one room set up all nice and pretty to "show" potential buyers, but truth is, none of the rooms look like that!

on the day before we went home, we could not get the fridge re-stocked with going to the front desk, talking to staff in the hall and finally i had the man call downstairs and get aggresive just to get some water.

i would not ever go back to this spot whatsoever. I may consider another location down the road,but for this avid travler, i am moving on to new locations....

I recommend the guys at dock B or D for your glass bottom boat trips, whale watching or fishing, they are very professional and nice to talk with.

Also, Kudos to the housekeeping staff for a wonderful job. work so very hard for $4.85 a day? just sad. I left her a tip everyday. She deserved it.

Would be nice if they came around to the 21st century and let some of the women work in the lounge, pool bar area and had some men cleaning!

OH and if you have an airport transfer back to the airport, make sure you ask the driver which terminal your flight goes out of or look at your paperwork. there are two terminals and IF you are lucky like us and one other couple, you will be dropped offf at the wrong one and will either hoof it with luggage in tow melting along the way, OR you will pay one of the vultures sitting there waiting to take you the distance for a hefty fee!

Room Tip: be persistant for a room with a view and a renovated room.
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  • Stayed March 2012, travelled as a couple
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Helpful?
4 Thank SahoosanC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarinaFiestaResort, Guest Relations Manager at Marina Fiesta Resort & Spa, responded to this review, 10 March 2012
Dear Guest,

We would like to thank you for sharing your comments about your experience during your recent stay. Your comments are very important to us. We will look further into this matter.


Kind regards,
Please write to this email to respond personally.
abriseno@mexicograndhotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Las Vegas, Nevada
Level 4 Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 March 2012

The location is perfect if you want to explore downtown Cabo. Marina view is nice, but will go for an ocean view resort next time. Service was decent. Eder at the pool bar is fantastic! Our room was in a very noisy location. Workers painting every morning outside our room and a lot of traffic. The food was mediocre at best. The choices for restaurants are not great. Kind of a pain having to sign every single time you order a drink. Doesn't seem like they run tabs. We are happy we stayed there, but will not return.

Room Tip: We stayed in room 113 and it was grand central station!
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  • Stayed March 2012, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank germiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RicardoU, Manager at Marina Fiesta Resort & Spa, responded to this review, 2 May 2016
Dear Guest,

We apreciate your comments, Thank you

Marina Fiesta Resort and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birch Hills
Level 3 Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 6 March 2012

We returned from 7 nights in Cabo on March 3/12 and have to say that we really enjoyed ourselves at Marina Fiesta. Our rooms were perfect (Thanks Anibal), we had a gorgeous view of the pools (unbelievable at night). We stayed all inclusive and yes you have to sign every time you get anything, but not really a big deal.

We spent most of the first evening sitting at the pool bar. THANKS Carlos & Carlos - they are quite the pair of bartenders !!! Wish they were there every night, but they move the staff around to all the restaurants & bars ;(. To us they will always be know as Gigolo Carlos & Playboy Carlos !!!

We ate at most of the restaurants. No real big complaints about the food. Jacks seemed to be our favorite restaurant. We ate there for lunch and supper and they were good. The Italian restaurant was also good (my poor brother in-law doesn't remember the first two times we ate there though !!! - Too many White Russians!!)

The only real complaint that I would have, would be that not all cocktails were available at all restaurants (but not really a big deal - just tried some different drinks !!)

We never had a problem with any timeshare people and we will definitely be back.

Gracias Marina Fiesta (Anibal, Carlos, Carlos & some others - sorry can't remember any more names !!!)

Room Tip: Ask for a renovated room overlooking the pool
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  • Stayed February 2012, travelled as a couple
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Helpful?
4 Thank Tubes11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarinaFiestaResort, Guest Relations Manager at Marina Fiesta Resort & Spa, responded to this review, 8 March 2012
Dear Guest,

We would like to thank you for sharing your comments about your experience during your recent stay. It is with great pleasure that we have read your report filled with such valuable feedback and we would like to thank you for your high rating.
Hopefully you will be able to come back soon.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Marina Fiesta Resort & Spa

Property: Marina Fiesta Resort & Spa
Address: Blvd. La Marina | Lotes,37 y 38, Colonia Centro, Cabo San Lucas 23410, Mexico
Phone Number:
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Top resorts Hotel in Cabo San Lucas
#18 Family Hotel in Cabo San Lucas
#19 Business Hotel in Cabo San Lucas
#21 Spa Hotel in Cabo San Lucas
#24 Luxury Hotel in Cabo San Lucas
#27 Romantic Hotel in Cabo San Lucas
Price Range (Based on Average Rates): £
Hotel Class:4 star — Marina Fiesta Resort & Spa 4*
Number of rooms: 155
Official Description (provided by the hotel):
Or the ultimate Cabo vacation with the best location, luxurious accommodations, and the most amazing experience, the Marina Fiesta Resort & Spa is unbeatable. Experience the heart of Cabo San Lucas at it's best and take advantage of its unique Dine Out All Inclusive concept where you can enjoy an A la Carte All-Inclusive dining at a selection of fine dining restaurants and bars down at the Marina Golden Zone and at selected restaurants at its sister resort Hacienda Encantada. ... more   less 
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Also Known As:
Marina Fiesta Resort And Spa
Marina Fiesta Hotel Cabo San Lucas
Marina Fiesta Resort & Spa Cabo San Lucas, Los Cabos, Mexico

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