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“Deceptive room description”

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Welk Resorts Sirena Del Mar
Ranked #15 of 70 Hotels in Cabo San Lucas
Certificate of Excellence
Minneapolis, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Deceptive room description”
Reviewed 28 January 2014 via mobile

Just arrived in Cabo and disappointed to say the least. We picked Sirena Del Mar to enjoy the views and relaxation. We paid the upgrade just for this purpose. What we got is a room that the balcony has a view of nothing but the people laying out by the pool. I guess the ocean is visible if we could see around the other guests. The construction noise is bad enough but when you book with a resort that states "Every suite has an ocean view" you expect to see the ocean. I spoke with the front end manager to a polite there is nothing we will do. Needless to say our next trip back will NOT include this resort!

Stayed January 2014, travelled as a couple
Helpful?
7 Thank Trent T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Spokane
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 January 2014

We stayed the second week of January and couldn't have asked for a better vacation. We were greeted professionally and they had our room ready. We proceeded immediately to dinner at Friday's Mexican Fiesta and the food was excellent. Previous reviewers mentioned the construction going on--we were in the building next to the construction and heard nothing. In short the pool was the perfect temperature with beautiful views. The beach was amazing--we snorkeled and saw limitless numbers of marine life. The rooms were huge and immaculate and the service throughout the restaurant was amazing. The restaurant had great food at a reasonable price. In short, THE PERFECT VACATION!

  • Stayed January 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Eric L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Monica, California
Level 3 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 24 January 2014

We stayed at The Welk Sirena Del Mar last month for five days to celebrate our first anniversary and had the most wonderful vacation!
First, we got a great deal on Hotels.com (and they participate in their Welcome Rewards program) which is always a great start!
This was our first time to Cabo. Have visited Playa, Cozumel, Tulum a few times and was very excited to visit the other side of Mexico! Getting there was also super easy! Since Southwest has now merged with Airtran, we were able to book our flights converting Rapid Rewards points and took an easy direct flight from Orange County. Upon arrival at The Welk we were so impressed with how gorgeous this property is! The reviews are all true! It is beautifully landscaped on a cliff and whoever designed it did a wonderful job of using each level to enhance the natural beauty of the sea and cliffs rising up to the pools and hotel. And the infinity pool! A-MAZ-ing!!
We stayed in a one bedroom condo, which had everything you could possibly need...even a blender! Fiesta dishes, wine glasses, every kind of cooking utensil, even a pitcher that we could make iced tea in (it;s the little things sometimes!) Our condo had a balcony overlooking the ocean and we enjoyed breakfast every morning out there feeling incredibly lucky.
The resort itself is so beautiful that you really could spend your whole time there, but my husband and I wanted to explore as this was our 1st visit. I had researched taking the local bus beforehand and it worked out perfect for us! Plus we did not have to rent a car! Each day we walked up the hill (which is not bad at all and great after those breakfasts on the balcony) to the highway. The buses come by often and it's super easy. There are local white buses that go into Cabo and then SuperCabos buses that run between San Jose and Cabo. We did both and on different days went to Lover's Beach, San Jose, Chileno Beach (great snorkeling and the hotel will provide a snorkel mask, although next time we will bring fins! No need to pay for a snorkeling trip! Just take the bus there!)
Each night after enjoying our adventures we came back and felt like we had the hotel to ourselves! Enjoyed the fire pit and huge jacuzzi each night under the stars! Plus one night we grilled a dorado fish that another guest had given us from their sport fishing trip on the public grills the Welk has by the pool and enjoyed a romantic dinner overlooking the cliffs and sea while watching the Geminids meteor shower! It was like a movie!
The private beach next to the Welk is also really nice with great snorkeling just down the stairs from the resort.
And Jorge and the rest of the the staff is absolutely awesome! So friendly and helpful! And we were never even asked about any kind of timeshare in our 5 days there.
As far as construction, hardly noticed it...we were in a front building and this was in the back. And yes our room did not have service, but we were able to easily ask for towels and paper towels, etc.
Tips:
There is a great little market that is very walkable (just up the hill across the highway and down about two blocks to the right) that has delicious guac and salsa plus lots of gourmet grocery items that are not too expensive.
There is also a cute restaurant that is walkable from The Welk that has $20 Lobster dinners, can't remember the name but just down a path from the road leading to The Welk.
If you are thinking about using the local bus, it is easy to get to the resort from the airport too. We didn't do this and arranged a shuttle but next time we will take the bus! (I love to save $$!)
But if you do want to shuttle try Fun Los Cabos which was only $30 per person round trip. They were great and you actually take a TransCabo shuttle, but on the TransCabo website they only do private shuttles to the Welk which are much more expensive.

Enjoy The Welk! It;s a dream vacation!

  • Stayed December 2013, travelled as a couple
    • Value
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Helpful?
7 Thank kabrooklyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detroit, MI
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 24 January 2014

I will definitely go back there again.

Avoid the building close to the construction.

Staff memebers were all great.

It's a beautiful resort, quiet and has a nice beach which is protected from high waves.

The place itself is so nice that you can just stay there all day and relax.

You probably need a rental car if you are going to stay there. Yes you can do without, but it's so much easier with a car. The entrance to their drive way is not well marked.

  • Stayed January 2014, travelled as a couple
    • Value
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Helpful?
1 Thank Mayoplane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Invermere, BC
Level 4 Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 22 January 2014

Nice property with a private swimming beach. Very nice resort, quiet, and small. Gorgeous ocean views. The one bedroom villa seemed dark inside, but overall it was nice. The infinity pools are beautiful with sweeping ocean views. We did a snorkeling lesson with Manny in the calm cove and saw lots of beautiful fish just a few feet off the beach. There is a new building being constructed behind the resort. Some comments said the noise was loud, but we were not bothered by much noise - although we were in the farthest building from the work. Even though we already own time share, they really encouraged us to participate in a presentation even though we made it clear we did not want to go. Overall great place for peace, relaxation and awesome beauty. I would definitely go back!

Room Tip: It looks like all rooms have a great ocean view.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank marlene-mackena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, WA
Level 5 Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 20 January 2014

We had a lovely stray at the hotel/condo. The setting is beautiful overlooking the arch. I think all the rooms have a fantastic view. Our room was huge with a kitchen, living room, dining room and deck with a hammock and table and chairs. Manny provides entertainment. We took a tequila class along with tasting. It was great fun. The beach is down a lot of stairs, but it isn't as bad as some people have posted. It is a beautiful beach with great snorkeling. We were there for New Years Eve. Dinner that night would be the only thing I have to complain about. It was chilly with no heaters. I don't think they were prepared for all the people that signed up late. We had to wait an hour and a half for our meal. All the staff are super friendly. I would definitely go back.

Room Tip: Our room overlooked the pool and also had a view of the ocean
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  • Stayed December 2013, travelled as a couple
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Helpful?
1 Thank seattlebarb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, TX
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 January 2014

We loved this place because the room was so big and the balcony was very nice. The balconies all have hammocks, couch, and chairs to hang out and listen to the ocean. Your room doors even slide all the way open and the tv can be tilted in case you want to catch a ball game.

This was a great value for its location. It also across the street from a Wal-Mart, and it had a full kitchen in our room. The staff was friendly and accommodating.

Absolutely do not take the time share deal. They offered a free activity in exchange for a "one hour" time share sales pitch, but our pitch lasted for about four hours ... we were trapped!

I don't fault the resort for this. I think any place would be like that.

Room Tip: Get a room on the main floor ... not long to walk.
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  • Stayed February 2013, travelled as a couple
    • Value
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Helpful?
3 Thank ratavius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Welk Resorts Sirena Del Mar

Property: Welk Resorts Sirena Del Mar
Address: Carretera Transpeninsular Km 4.5 | Cabo Bello, Cabo San Lucas 23410, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Top resorts Hotel in Cabo San Lucas
#10 Romantic Hotel in Cabo San Lucas
#12 Family Hotel in Cabo San Lucas
#12 On the Beach Hotel in Cabo San Lucas
#12 Luxury Hotel in Cabo San Lucas
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Welk Resorts Sirena Del Mar 4*
Number of rooms: 108
Official Description (provided by the hotel):
Luxurious secluded 7-acre resort is perched on the cliffs of Cabo San Lucas corridor peninsula, with amazing views of El Arco. Every villa is either ocean or garden view. Whale watching Dec 15 - March 15. Sunbathing and swimming at private protected cove beach (no vendors permitted). Resort is ten minute drive to heart of Cabo San Lucas shopping and night life. Guest amenities: two infinity-edge pools and spa, swim-up bar, al fresca body massages, al fresca and indoor Estrella Restaurant and bar, ocean view fitness center, multiple planned activities for all age groups, game room, fire pit and mini-market. ... more   less 
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Also Known As:
Welk Resorts Sirena Del Mar Hotel Cabo San Lucas
Welk Resorts Sirena Del Mar Cabo San Lucas, Los Cabos, Mexico

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