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“Service to be commended!”

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Grand Solmar Land's End Resort & Spa
Ranked #6 of 71 Hotels in Cabo San Lucas
Certificate of Excellence
New York City, New York
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Service to be commended!”
Reviewed 6 May 2013

We went as a couple to Grand Solmar three weeks ago and had a truly wonderful experience. Upon arrival, we were greeted by Moses who made us feel very welcome and took the time to give us a bit of background about the hotel and its plans for expansion (helped to explain the construction currently taking place).

We were shown to a lovely corner room with a beautiful and very large balcony. The bedroom facilities are all very well appointed, and finally a hotel room with sufficient counter and closet space! For those who pay attention to this kind of thing - the fixtures in the bathroom and the appliances in the kitchen are name brands (e.g. Kohler) which tell me that the hotel put some thought into the longevity of its facilities. All of the other hotel facilities are equally well-appointed, and walking around I noticed that the housekeeping and maintenance staff pay great attention to detail and fastidious clean all of the main areas. The atmosphere and natural beauty of the hotel make it feel very secluded with dramatic ocean waves which are lovely to listen to at night.

During our week-long stay, we wanted to do nothing but relax so spent a majority of our time around the Adults Pool during the day and in La Roca Restaurant at night. The atmosphere and service at both were exemplary.

*To the management - I'd like to make particular mention of Sergio at the Pool and Roberto at La Roca. They both did a great deal to make us feel welcome and to ensure our experience was a memorable one. Roberto in particular looked after us the first night at La Roca and made a point of greeting us every time we saw him thereafter, remembering our names and patiently practicing my Spanish with me :) He is a great ambassador for the hotel.

Food at La Roca was very good, fresh and varied with plentiful local colour and attentive service.

I have never written a Trip Advisor review before, but this hotel made me want to write one. It is worthy of a great rating.

Room Tip: Corner suite on the 9th floor (#6901) has a gigantic private balcony, felt very luxurious and a grea...
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  • Stayed April 2013, travelled as a couple
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Helpful?
1 Thank misskwm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean_Louis_Magron, General Manager at Grand Solmar Land's End Resort & Spa, responded to this review, 7 May 2013
Thank you for taking the time to share your feedback on TA following your recent stay at Grand Solmar. It gives us great pleasure to know that we could fulfill your vacation expectations.
I hope you had a pleasant journey back home.
Yours faithfully,
Jean Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,815 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (947)
Date | Rating
  • English first
  • French first
  • German first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Sugar Land, Texas
1 review
Reviewed 6 May 2013

Cabo is always our destination of choice. In this specific instance we were priviledged to stay at Grand Solmar. Views are fabulous and the service equally amazing. The "Bell Team" (Felix, Jacob, Cesar & Aut) were always on time with a friendly smile and willingness to make recommendations of quality. Their courteousness was always at the forefront. The hotel itself is magnificent. We are thrilled to be members and look forward to many years of enjoyment at Grand Solmar.

  • Stayed May 2013, travelled with family
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Helpful?
Thank Keith L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean_Louis_Magron, General Manager at Grand Solmar Land's End Resort & Spa, responded to this review, 7 May 2013
From the moment you arrive the staff will make themselves available to you with a smile and knowledgeable efficiency.
Me and my group of service ambassadors look forward to the pleasure of welcoming you back to this magical place.
With best personal regards,
Jean Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cornelius, North Carolina
Level Contributor
105 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 5 May 2013

Thank you Grand Solmar for your creative, innovative and out of the box thinking! You have outdone yourselves again. My husband and I returned home from a week long visit at Grand Solmar and absolutely loved the new wine tasting and stomping expereince addition! We enjoy visiting wineries back in the states and when we heard there was a wine tasting and stomping at the resort we were sold! We arrived a few minutes early and watched the staff and wine maker set up paying special attention to every detail. The wine tasting was on the patio outside of the Don Luis restaurant overlooking the ocean. Perfect location to enjoy the day and to top it off we saw a few dolphins playing in the ocean as we sat and sampled wines.

The wine maker shared with us the history of wine and then the wine stomping begin. With volunteers from the audience we stomped white grapes then red. What fun and who knew there was so much hard work in stomping grapes! Next came 6 wine tastings 3 whites and 3 reds. Each wine was paired and presented with a food selection which was out of this world delicious. The chef and wine maker worked together to create outstanding dishes. Some of the selections offered were fish, pork, lamb, steak, ahi tuna…beautifully prepared, presented and complimented the flavors of the wine.

The 2 hour experience was one of our favorite days in Cabo's and we are already talking about when we can do it again! We may even sign up for the meal plan the food was so good. Thank you Isaac and all the staff who help create this fun experience!

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Lori W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean_Louis_Magron, General Manager at Grand Solmar Land's End Resort & Spa, responded to this review, 7 May 2013
Thank you for your enthusiastic review and the compliments to the Chef, Sommelier and F&B Manager.
I am very pleased to learn that your stay was a special experience, just as you hoped it would be.
With best personal regards, I remain.
Jean Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
White Rock, Canada
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 May 2013

We were 2 couples and had a one bedroom suite and a Studio. The units are early 80's in flavor but very well maintained. The Grounds are manicured daily. The Food in the 2 restaurants ranged from Good to Excellent. The best meals were in the beautiful beach side La Roca Restaurant http://grandsolmarresort-px.trvlclick.com/dining.php. The Food, service and atmosphere would be hard to beat. The resort is located against the crashing waves of the Pacific Ocean. Easy walking distance to the busy Marina for Boat taxis, fishing boat excursions, shopping and restaurants.

  • Stayed April 2013, travelled as a couple
    • Value
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Helpful?
Thank DJandSJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean_Louis_Magron, General Manager at Grand Solmar Land's End Resort & Spa, responded to this review, 9 May 2013
Our staff is very happy to read that their service is so well appreciated.
I am certain that this will serve as a source of inspiration for us to achieve higher standards of excellence.
With best personal regards, I remain.
Cordially,
Jean Louis
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orange County CA
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 1 May 2013

I love this place, the views are beautiful, the staff great, helpful, the drinks, the food!!!
We had a very good time in our beautiful 1 bedroom condo, welcome margarita waiting for us as we checked in. The views of the beach is so beautiful, saw dolphins, seals, & whales.
I love the people in Cabo, they work so hard & aim to please the tourist.

  • Stayed April 2013, travelled as a couple
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Helpful?
Thank cotodoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean_Louis_Magron, General Manager at Grand Solmar Land's End Resort & Spa, responded to this review, 2 May 2013
I'm grateful for your kind appreciation of the service which indeed is our biggest asset.
Cordially,
Jean Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hillsboro, OR
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 April 2013

Once again we had an incredible experience at Grand Solmar. There were six of us (all women) and the service and staff continued to treat us like "princesses". They even created a special "Princess" drink for us. The weather was beautiful, the pools warm and sparkling and the whales were breaching every day. The food was exceptional and the special attention we received was personal and so enjoyable. To have the pool bar staff remember your favorite drink from day-to-day was remarkable. We had a lobster dinner one evening at Laroca and the lobsters were huge and grilled perfectly. Thank you again to Roberto, Arturo, Braulio, Jesus, Lupe, Ana and Erika, plus many others. We're headed back in December for another wonderful week.

Room Tip: All of the rooms face the Pacific Ocean, so they all have a view of the water.
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  • Stayed April 2013, travelled with friends
    • Value
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Helpful?
Thank Rena S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean_Louis_Magron, General Manager at Grand Solmar Land's End Resort & Spa, responded to this review, 1 May 2013
All our service ambassadors are trained to be authentic, cordial and provide a service attitude that is above expectations.
We are so glad to read you Princesses did have a glorious time at Grand Solmar again.
See you in December.
Cordially,
Jean Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sunnyvale, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 April 2013

We were initally disappointed Don Luis restaurant is not open any more for dinner but they moved the menu to La Roca.

We were pampered all week by Roberto, Sergio, Francisco, Isiro, Enrique and Eduardo.

Delicious food with fresh ingredients poured out of the kitchen.

Tasting menu on Friday with different menu for men and women was delicious with the wine pairing.

If you like good food, I think the meal plan is more convenient than going to upscale restaurants in the tourist area and you can hang out by the pool all day.

Only problem is losing the weight when you go home :(

Room Tip: Ocean front is better to hear the waves crashing all night.
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  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank marksanj0se
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean_Louis_Magron, General Manager at Grand Solmar Land's End Resort & Spa, responded to this review, 30 April 2013
We are thrilled to read we did surpass your expectations while staying with us.
Most cordially,
Jean Louis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Solmar Land's End Resort & Spa

Property: Grand Solmar Land's End Resort & Spa
Address: Av. Solmar #1A Col. Centro, Cabo San Lucas 23450, Mexico
Phone Number:
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Cabo San Lucas
#3 Family Hotel in Cabo San Lucas
#3 On the Beach Hotel in Cabo San Lucas
#3 Luxury Hotel in Cabo San Lucas
#3 Spa Hotel in Cabo San Lucas
#5 Romantic Hotel in Cabo San Lucas
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — Grand Solmar Land's End Resort & Spa 4.5*
Number of rooms: 246
Official Description (provided by the hotel):
The Grand Solmar is the new standard of luxury in Cabo San Lucas. Thoughtfulness and thoroughness are the trademarks of this grand resort. Every detail was considered right down to the intricate designs in the walkways, the stone entries to the rooms and the construction of subterranean passages so the busy staff does not interrupt relaxing guests. The award-winning design combines the grace of old world architecture with carefully crafted modern style. And the location will leave you speechless. A natural cliff forms the backdrop and guides guests to a lobby complete with a spectacular view of the mighty Pacific Ocean. From here, you can see pelicans soaring over golden sands and sailboats scooting across blue waves. Just feet away is the very tip of the Baja Peninsula in all its sun-drenched glory. ... more   less 
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Also Known As:
Grand Solmar Land`s End Hotel Cabo San Lucas
Grand Solmar Land`s End Resort And Spa
Grand Solmar Land's End Resort & Spa Cabo San Lucas, Los Cabos, Mexico

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