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Grand Solmar Land's End Resort & Spa
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Reviews (3,425)
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2,930
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All reviewsla rocasports bardon luisconstruction noisemurphy bedlands endthe pacific oceanmaster suiteinfinity pooltime sharemeal planfitness centercrashing waveswelcome homebell staffrooms are beautifulspecial thanks
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Reviewed 4 March 2014

We own a one bedroom master suite at Grand Solmar located by the Sunset pool and love it. We have stayed at Grand Solmar a few times and have a great experience each time. The staff is top notch and hats off to Roberto and Gerardo as they are the best people to have serving you when you are lounging by the pool. They are always pleasant and quick to fulfill our needs. Christian and Emaneulle at the valet are also at the top of our list as they are always available to help us out when we arrive for our vacation. Love the place (especially the location) and the staff.

  • Stayed: February 2014, travelled as a couple
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1  Thank Bobby - Kathlee... M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodrigo G, General Manager at Grand Solmar Land's End Resort & Spa, responded to this reviewResponded 5 March 2014

Dear Bobby and Kathlee

We would love to thank you for your wonderful score and also for name our staff members, who surpass your expectations. Roberto, Gerardo, Emmanuel and Christian all of them have more tan 1 year with us and are keeping the good work.

We would love to welcome you back to our resort to enjoy our sunset or sunrise pool along with all the amenities we have.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2014

Enjoy a quiet, tranquil visit to Cabo San Lucas, Mexico, this is a great place for that! Only problem is the breeze off the pacific; gets chilly in the evening. Food is good, not excellent. Beds not comfortable at all, pillows too fluffy and don't hold their shape (flatten out too much). Hot water for the tub to soak in wasn't happening after 5 minutes of running the water. Housekeeping was excellent. Furnishings very good quality. Not nearly enough pool chairs for the area. Had to go for a "hike" to use the workout facility because there was not one at Land's End. Staff are beyond excellent, very cheerful and helpful. We were very pleasantly surprised when we checked in and found that we had received a free, unrequested upgrade to a larger unit! We were going to ask for one, so that was a treat! Close enough to the wharf to enjoy downtown within minutes of walking.

  • Stayed: March 2014, travelled as a couple
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Thank Ellen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodrigo G, General Manager at Grand Solmar Land's End Resort & Spa, responded to this reviewResponded 6 March 2014

Dear Ellen,

I am deeply satisfied to have contact you to know your opinion regarding your most recent stay; i am very happy to know that your experience was a pleasant one and that our staff surpass your expectations, specially housekeeping. We will consider what you mention about our pillows along with what you mention in ohter areas.
For us is very important to know our guest opinions; we are here for you.

Thank you again,

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Reviewed 2 March 2014

We own a studio and we surprised to be upgraded to a brand new Wheelchair Accessible room.Thanks to Humberto Ortega, the rooms manager. Humberto had the bed taken off the platform so that my husband could easily transfer to it instead of having to use the pull down guest bed. There are still a few changes that would make the room better for someone in a wheelchair but we were so glad to be given this wonderful opportunity and share our input. My husband has been in a wheelchair for many years so knows what works. We also found the staff very accommodating in helping us get up the hill when every we asked for assistance. There were days we never left the resort as it is so beautiful. Can;'t wait to return next year.

Room Tip: All rooms have a view of the Pacific Ocean but the higher up your room the better the view.
  • Stayed: February 2014, travelled as a couple
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Thank Bruin1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodrigo G, General Manager at Grand Solmar Land's End Resort & Spa, responded to this reviewResponded 3 March 2014

Dear Bruin 1974

On behalf of Humberto and our entire staff, i would like to have this opportunity to thank you and your husband for your great spirit, genuine smilesm and for letting us pamper you as you deserve.

It was our privilege to assist you during your vacations. We are here for you and will continue to be.

Sincerely,

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Reviewed 1 March 2014

We just returned from staying at Grand Solmar Land's End. I can't say enough about the staff (front desk, concierge, housekeeping, bellboys, waiters and hostesses) that work there. Everyone is pleasant, smiling and helpful. We spent most of our time at the Sunset Pool and had the pleasure of having Gerardo, Sabino, and Sergio take care of us, from putting our towels out to serving lunch and drinks. They were wonderful and always had a smile for us! As usual, the resort is spotless despite the construction that is going on.
The first week, we were in a unit that was very close to the construction so it was noisy, annoying and hard to talk over. We were not able to enjoy our patio during the day - only when the construction workers went home. Despite the constructions noise outside, there was seldom any noise inside the unit with the patio doors closed. We moved the second week to a different unit and had a spectacular view of the Pacific Ocean and Sunset Pool. The second week was by far the best and we look forward to returning next year for two weeks of relaxation and watching the whales go by!

Room Tip: Request a unit not close to the construction and you will be very pleased. The building overlooking Sunset pool is very quiet and lovely. Whales to watch everyday!
  • Stayed: February 2014, travelled as a couple
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Thank Sjm423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodrigo G, General Manager at Grand Solmar Land's End Resort & Spa, responded to this reviewResponded 3 March 2014

Dear Sjm423

That all our staff, including front desk, concierge, housekeeping, bellboys, waiters and hostesses exceed your expectations, is a privilege to read. And made us believe that we are doing things great. We will continue our training programs. What the people love i am sure, is the genuine smiles and can do attitude from people like Sergio, Sabino, Gerardo. The construction is day by day less anoying as it is more farter from the main pools and romos. It is truth what you mention, that when you close your door, yo do not hear anything. I am pleased that our front desk staff assist you with your room move, and that you get to enjoy the lands end experience.

We will be waiting for you, on your next vacation.

Sincerely,

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Reviewed 1 March 2014

I am typing this on our last day after being here again for 3 weeks. We have been coming to Cabo at least once a year since 1993 and start looking forward to returning before we leave. This year is no different. It is such a comfort to arrive and see familiar faces like Andres, Juan and Ramundo at Solmar and now Manny and Sammy at Grand Solmar. They always give us excellent service. My wife had another great spa experience at Grand Solmar this time with Kenia. During the 3 weeks we had relatives and friends stay with us at various times and all wished they didn't have to leave. Every morning we are greeted with a great sunrise and at evening a sunset from our deck. The beach is long and without vendors and you can climb over the rocks to Divorce Beach and Lovers Beach for a day outing if you want. The other day it took me less than 15 minutes to go from my room and step on Divorce Beach. The sound of the ocean lulls us to sleep at night. This morning I looked up just in time to see a Humpback whale breach 2/3 of its body out of the water in front of our room. It doesn't get any better than this.
RM

Room Tip: Some are closer to the ocean than others and some of the lower rooms don't have as good a view but overlook them pool areas.
  • Stayed: February 2014, travelled with family
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Thank palediver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodrigo G, General Manager at Grand Solmar Land's End Resort & Spa, responded to this reviewResponded 3 March 2014

Dear palediver

Thank you so much for your sweet comments, and for your loyalty to us. You are family, and i am very satisfied to know that you also consider many of our staff member like Sammy, MAnny, Andres, among pothers like family.I will share with Kenia your wife expereince at our Spa,

It is truth that we are in a privilege location, and i am glad that you love everything about it. We are here for you always.

Sincerely,

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