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“Paradise”

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Grand Solmar Land's End Resort & Spa
Ranked #6 of 70 Hotels in Cabo San Lucas
Certificate of Excellence
San Diego, California
2 reviews
“Paradise”
Reviewed 25 June 2014

We have been staying at the Solmar Resorts on and off for 20 years and have always had a fantastic time the staff are amazing. I did not like the first suite we were given on our recent visit , the front desk staff Adelina and Rubin bent over backwards to find us another room. Leopoldo helped us move our suitcases and with in 30 mins we were in a new room THANKS GUYS.
The only blip was dinner one night which took forever plenty of servers but only one cook.
We have seen the cost of everything in Cabo rise over the past few years, we learned that its cheaper to rent a car especially this year when we payed $67 for a week for a car which was cheaper than transportation to and from the airport.

  • Stayed June 2014, travelled as a couple
    • Value
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Helpful?
Thank Scotgirl2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodrigo G, General Manager at Grand Solmar Land's End Resort & Spa, responded to this review, 26 June 2014
Dear Scotgirl2014

We are delighted that once more, you enjoyed your stay at our property, and i am very pleased that our front staff assist you in your request. I will share with Adelina and Ruben your comment. Along with our new bellboy Leonardo. And of course, we always take notice of our área of opportunities, in order to develop a better service all around. Your comments has been also send to our F&B manager, and we will take action to improve this aspect of our services.

Thank you for enjoying the GS experience. We will be waiting for you for next year.

Sincerely,
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English first
Knoxville, Tennessee
Level 4 Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 June 2014 via mobile

We just vacationed at Grand Solmar for the 3rd year in a row. This place is beautiful and has the perfect Pacific Ocean location right at Lands End. The pools are wonderful and our kids loved the new kids club and adored Paulina and Briddeth who run the kids club. The staff are very attentive from housekeeping to pool-side attendants to the cab stand crew. There are several dining options on site and the walk to town is easy. You also have access to sister resort, Playa Grande and all its' activities. We hope to spend many more years here.

Stayed June 2014, travelled with family
Helpful?
1 Thank joedine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodrigo G, General Manager at Grand Solmar Land's End Resort & Spa, responded to this review, 26 June 2014
Dear Joedine

Thank you for your loyalty, and for your great comments about our resort, specially our staff members Paulina and Brideth from the Kids club. I will share your comments also with the people that do the cleaning and maintenance in all áreas of our property.
We are delighted that once more, we surpass your expectations.

We will be expecting you for your 4th year to pamper you as you deserve.

Sincerely,
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 June 2014

My family and I just returned from the Grand Solmar Resort and we had a fantastic, relaxing family vacation. The resort is immaculate and the location couldn't be better in my opinion. You are at the very most Southern resort on the Baja and remain secluded from all the tourist hustle and bustle of other locations. The secluded beaches, crashing surf and multiple infinity pools make this resort a truly relaxing gem. You also have easy access to the marina with a short walk down the hill where you can hop on a water taxi to some of Cabo's most iconic locations.

The resort is in the final stages of construction, one more building to go which should be complete by the April/May timeframe. We had one small issue with our initial room due to proximity of construction but the management moved us the next day to another location with spectacular views and comp'd us with lunch for our troubles.

The staff at this resort was very helpful and responsive. Emmanuel, Francisco and our housekeeping staff stood out the most and deserve recognition for their attention detail and superb customer service. I was initially a skeptic about timeshares, but I am excited that we got in early on this new resort and look forward to our next relaxing family vacation in Cabo at the Grand Solmar Lands End Resort and Spa. I highly recommend this resort to others.

Regards,
Chris

  • Stayed June 2014, travelled with family
    • Value
    • Location
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Helpful?
1 Thank chcourtney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodrigo G, General Manager at Grand Solmar Land's End Resort & Spa, responded to this review, 24 June 2014
Dear ChCourtney

We would like to thank you for your preference, for trusting on us, for letting us pamper you as you deserve. We are delighted that we exceed your expectations.
Francsico, Emmanuel, and our housekeeping staff are pleased to know that they did an awesome job along with the staff in general. As you mentioned, there is one more building to go, next year this time will be completed. Along with many other amenities.

We will be waiting for you for your next vacation.I am sure that all our readers will find your review very helpful. Thank you again!

Sincerely,
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Salt Lake City, Utah
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 June 2014

After much research, my husband and I decided to spend our hard earned vacation money at the Grand Solmar Resort & Spa in Cabo San Lucas. We wanted a kid-friendly resort for our 6 and 10 year olds as well as a relaxing and calm place for us adults. We found that perfect combination at the Grand Solmar! I booked our vacation directly on their website, and a day later I received an email from Concierge Ana who was super helpful and sent us additional information about their all-inclusive meal plan (which we paid for and found to be fantastic) and about their new Kids Club. Upon our arrival it seemed there was some sort of confusion about which hotel we were supposed to stay at, since their sister hotel "Solmar" is right next door and sort of shares the main big entrance. After a few phone calls, the receptionist figured out who we were, and at that point we were a little nervous thinking that the check in experience was a sign of what was about to come, especially since I had shown my printed confirmation the second we arrived and to 3 different people so far. But everything improved from that point on. The Concierges are both very knowledgeable and service-oriented. The room we got was beautiful, it had a full kitchen and a balcony with lounge chairs with pool and ocean views, conveniently located close to our favorite pool. There are 5 or 6 beautiful pools in the property, which is always immaculately clean and well taken care of. Our kids had the best time at the Kids Club! Thank you Paulina and Brideth! All of the staff were helpful, friendly and knowledgeable. We always had fresh towels and umbrellas available thanks to helpful Freddy at the Sunrise Pool. While our kids were at the Kids Club, my husband and I enjoyed lunch at Bar Las Olas, they have tasty snacks and sandwiches, and fantastic drinks. Gerardo at Las Olas made sure our lunches there were super enjoyable. Thanks, Gerardo! The guacamole was to die for. Our favorite restaurant on property was La Roca, food was simply fantastic and the staff was the best. Our thanks to our beautiful hostess Claudia for getting us the tables we liked and for providing us with bug repellent which we had forgotten to bring with us... Those pesky mosquitoes were everywhere especially at dinner/evening time. All the La Roca staff was fantastic and I wish I could remember all the names... Paulina, Roberto, Diego, Juan, ... We were sad when it was time to leave! Check out took a little longer than expected but all was OK at the end. We highly recommend the Grand Solmar to families with or without children, you will have a wonderful time.

  • Stayed June 2014, travelled with family
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Helpful?
1 Thank MaccaFan2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodrigo G, General Manager at Grand Solmar Land's End Resort & Spa, responded to this review, 21 June 2014
Dear MAccaFan2014

What a beautiful way to start a weekend for us! Such a beautiful comment, so meningful for us, so important as all the other ones. For me is very sweet when one guest experience was amazing in grand part because of the service they receive. Brideth, Pau, Ricardo, Paulina, Ana, Servers at our restaurant, Freddie, Diego, Juan, all of them are really happy and satisfied to read their names. For us to go above and beyond a guest experience is a must for us. We thank you for your understaning after the check in situation, that i am glad our staff assist you with and for the check out waiting time. At the momento we request our guest to check out one day before so that you dont need to wait in line the next morning.

Thank you again for all your comments and recommedations. We will be expecting you, your husband and the Little ones as soon as possible,

Sincerely,
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Columbus, OH
Level 6 Contributor
117 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 20 June 2014

Beautiful location. Excellent service. One of the most breath taking outdoor lobbies we have ever seen. There is construction there but it never once bothered us. Meals at the pools and in the restaurants were outstanding. Pool amenities and pool service were great. Rooms were beautifully appointed and air conditioning worked well. Housekeeping was stingy on replacing room amenities which didn't seem right in such a high end property. The place is primarily timeshare, but also a hotel. If you want to try to save money, we would recommend bidding on rooms on an auction site from someone trying to unload their timeshare week because they typically sell at 50%-75% below the weekly rates published on major travel websites. You will not find much better in Cabo San Lucas than this hotel, but you will be disappointed if you try compare it to a 5 star resort in Grand Cayman. The biggest issue the facility needs to address is that the "customer can be wrong" attitude they take when addressing minor billing disputes and they need to empower trustworthy line employees to make a call on the spot without passing things up the chain. They fought hard for their extra $30, but lost a repeat visitor because of it.

  • Stayed May 2014, travelled as a couple
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Helpful?
Thank ObanSkye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodrigo G, General Manager at Grand Solmar Land's End Resort & Spa, responded to this review, 21 June 2014
Dear ObanSkye

We are delighted that you love our location, and our service in general, along with your description of our lobby. That for us is a great compliment. We also are very pleased that you consider our amenities, pool service and general experience excellent.
We will keep working with our staff so thast they can handle situations much better that when they assist you in your request. We are here for you and all our guest, and what we always do is to surpass the expectations of our guest, and also, clarify any question our guest have regarding our facility, Cabo in general, or the bill of our guest.

Hopefully you will consider to comeback to our resort, as you mention, you enjoyed your experience. And we will be honor to welcome you back.

Sincerely,
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Corning, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 June 2014

Although my husband and I were married 6 1/2 years ago, two kids, school, and jobs prevented us from ever taking a honeymoon. I recently finished my masters degree, so we decided to celebrate in Cabo. The Grand Solmar was the perfect place to do so. From the very moment we stepped onto the property, to the moment we left, we received amazing service. Everyone was so nice, and willing to help in any way. The food was amazing, as were the drinks. My husband and I really liked the Mojitos. The all-inclusive package was the way to go. We saved so much money doing it that way. The massages are to die for and the staff in the spa is amazing. It was so relaxing listening to the waves crash. My husband had never been out of the country, or to a 5 star resort, so he was easy to impress. However, I have traveled all over the world, and stayed at the most amazing places, and the Grand Solmar is one of the best places I've been to. It was nice not fighting for chairs or cabanas, and the staff at the pool were quick to help you and bring anything you needed. We will be going back soon!!!

Room Tip: Rooms on level 4 and above are the best views. Really, no bad rooms.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodrigo G, General Manager at Grand Solmar Land's End Resort & Spa, responded to this review, 20 June 2014
Dear Michelle

Congratulations on your master degree. You really deserved a vacation, and what better option tan Cabo?. It was a privile for us to pamper you at our resort. We are fortunate that you decide to enjoy your honeymoon with us after all this years. We thank you for your great comments about our meal plan package, our mojitos, our spa experience, and of course for consider us between the best palces you have ever stayed.

We will love to have you and your family back with us anytime soon.

Sincerely,
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Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 June 2014

Our trip was to celebrate our 20th Wedding Anniversary. Grand Solmar was a perfect choice! La Brisas pool bar was excellent in everything! Food was great and Freddy kept the drinks coming! He was the best! The Mango Daiquri was excellent. All of the staff were friendly and helpful especially Freddy, Ignacio and Isidro. I recommend this resort to anyone. The beautiful views all day long just can't be beat. We added the all inclusive once we arrived and it was worth it. The breakfast at La Roca and the Ridge (at Playa) was awesome. There were some issues at dinner but the staff made up for it but they might need a little improvement on Italian night but I don't want to take away from all of the other positives just for that. The spa cabanas were relaxing by the ocean but my husband has had many massages and feels that it was good but not great but my "Welcome to the Sun" wrap was excellent by Nataly. We will be back next year.

Room Tip: Building "B" and the fourth floor has a beautiful view of the ocean, the sunset pool and o...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ellevice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodrigo G, General Manager at Grand Solmar Land's End Resort & Spa, responded to this review, 19 June 2014
Dear Ellevice

We would like to thank you for your beautiful comments; it is very important for me and the staff (including the food and beverage manager, waiters, spa director) to know your experience so that we can improve it for your next visit. It is very delightful to know that you have so many positive experiences with us (including the service of Ignacio, Freddy, Nataly and Isidro), I will share with all of them this comment and you can count on us that we will do our best to surpass your expectations next time you visit us.

Thank you for your visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Solmar Land's End Resort & Spa

Property: Grand Solmar Land's End Resort & Spa
Address: Av. Solmar #1A Col. Centro, Cabo San Lucas 23450, Mexico
Phone Number:
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Cabo San Lucas
#3 Luxury Hotel in Cabo San Lucas
#3 Family Hotel in Cabo San Lucas
#3 On the Beach Hotel in Cabo San Lucas
#3 Spa Hotel in Cabo San Lucas
#5 Romantic Hotel in Cabo San Lucas
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — Grand Solmar Land's End Resort & Spa 4.5*
Number of rooms: 246
Official Description (provided by the hotel):
The Grand Solmar is the new standard of luxury in Cabo San Lucas. Thoughtfulness and thoroughness are the trademarks of this grand resort. Every detail was considered right down to the intricate designs in the walkways, the stone entries to the rooms and the construction of subterranean passages so the busy staff does not interrupt relaxing guests. The award-winning design combines the grace of old world architecture with carefully crafted modern style. And the location will leave you speechless. A natural cliff forms the backdrop and guides guests to a lobby complete with a spectacular view of the mighty Pacific Ocean. From here, you can see pelicans soaring over golden sands and sailboats scooting across blue waves. Just feet away is the very tip of the Baja Peninsula in all its sun-drenched glory. ... more   less 
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Also Known As:
Grand Solmar Land`s End Hotel Cabo San Lucas
Grand Solmar Land`s End Resort And Spa
Grand Solmar Land's End Resort & Spa Cabo San Lucas, Los Cabos, Mexico

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