We have been coming here for 7 years as both a hotel guest and timeshare owner. Overall the staff at this facility are very friendly and service oriented. I was particularly impressed by three individuals on this latest trip. The first was in charge of our pool food service etc for 7 of the 8 days at this resort. His name is Daniel Porras. You could tell he loved his job. He not only was service oriented. he had a great memory and you could tell he also had an eye for generating business at the pool. Everyone in Daniels area thought they were in the VIP area and i am sure he benefitted with better than average tips.
Another person who probably never gets mentioned is the man in charge of cleaning and maintaining the pool every day. ( I saw him each day As I am an early swimmer.) Pablo at the main pool worked hard with attention to detail yet still time every day for the friendly Buenos Dias, a smile and he recognized that people might want to use the pool early.
Luis at the front desk also appeared very interested in going the extra mile.
The overall ambiance of this resort and time share is relaxing with some fun encouraged at the pool. I am a little concerned however that a recent drive to sell all inclusive will change the environment in a way that I would not want to bring my grand children. So far the mix of only 10 % of small children to mature adults works great.
- Official Description (provided by the hotel):
- Situated on the western side of the tip of Baja, overlooking the Pacific. The resort's 50-acre site and expansive private beach provides guests with a uniquely tranquil and secluded setting. As you pass through its gates and gaze upon the endless stretch of pristine coastline, you will know that something special lies ahead. Bathed in light from sunrise to sunset, this refuge of luxury is the ultimate destination for romance and seclusion. ... more less
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- Also Known As:
- Pueblo Bonito Sunset Beach Hotel Cabo San Lucas
- Pueblo Sunset Beach
- Pueblo Bonito Sunset Beach Resort
- Pueblo Bonito Cabo
- Pueblo Bonito Sunset Beach Golf & Spa Resort Cabo San Lucas, Los Cabos, Mexico