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“Heaven on Earth with Sam & Deanna”

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Playa Grande Resort
Ranked #16 of 70 Hotels in Cabo San Lucas
Certificate of Excellence
Phoenix, Arizona
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Heaven on Earth with Sam & Deanna”
Reviewed 8 May 2012

Playa Grande is absolutely beautiful. Vacationed 4/29-5/6. 7 of my 8 visits to Cabo, I stayed at Villa de Palmar, which is very nice however Playa Grande Views on Pacific Side were magnificent and now I'm spoiled and will stay on this side in the future. Waters are much rougher and we heard the waves pounding every night so no swimming on this side of the Ocean! You can walk the beach without vendors in your face every 2 steps. That was very nice. Close and convenient to downtown shops, stores, marina, restaurants, entertainment etc. The Ridge at Playa Grande was spectacular with views of Marina and Pacific sides while you wade in 1 of 3 pools, two are negative edge. Staff was very friendly and food was awesome! No complaints there. Breakfast menu was a bit spendy however the food is very good. Drinks could use a higher quality of alcohol but overall, everything was wonderful. We want to thank Chuey, Enriqe, Dan, Luis, Medina, Josue and all the wonderful friendly staff who made our visit a pleasant experience. Our room was beautiful and clean however bathroom sink would not drain. Service was called but it only worked 1/2 a day. Odor coming up bathroom floor drain was not pleasant but other then that it's a beautiful place to vacation. Maid kept the room clean and we enjoyed the funny characters she made out of the towels like I've seen on cruises. We will definitely be back!

Room Tip: We preferred being further back from Ocean in 1400 rooms pounding of waves at night would have been...
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  • Stayed May 2012, travelled as a couple
    • Value
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Helpful?
Thank Deanna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RolandBernardG, General Manager at Playa Grande Resort, responded to this review, 10 May 2012
Dear Guests from Phoenix, Arizona:

We thank you very much for your comment “Heaven on Earth with Sam & Deanna”
We are glad to know that you had a great time with us at Playa Grande your home away from home!
Please let us know in advance when you will come back to visit us, we will be very pleased to serve you again and fulfill your expectations!
Again thank you for your kindness in taking the time to send us your comments that I will share with pleasure with all our staff.
On behalf of my entire staff we want to wish you the best and we all send you our best regards.

Sincerely yours.
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Las Vegas
Level 5 Contributor
89 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 8 May 2012

Playa Granda is outstanding in all aspects. The rooms are exceptional, the service is outstanding and the location is perfect. No need to rent a car just across from the marina. Beautiful private beach and great pools.

  • Stayed July 2011, travelled as a couple
    • Value
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Helpful?
Thank LasVegasGloria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RolandBernardG, General Manager at Playa Grande Resort, responded to this review, 9 May 2012
Dear Guests from Las Vegas:

We are glad to know that you had a great time with us at Playa Grande and we thank you for your nice comment “Outstanding”
Please let us know in advance when you will come back to visit us, we will be very pleased to serve you again and fulfill your expectations!
Again thank you for your kindness in taking the time to send us your comments that I will share with pleasure with all our staff.
On behalf of my entire staff we want to wish you the best and we all send you our best regards.

Sincerely yours.
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Montreal, Canada
1 review
Reviewed 7 May 2012

Just returned from a wonderful week in Cabos. Have no complaints at all. Enjoyed every meal at the Ridge by the pool. Thanks Flavio and Josue! Great location. Extremely clean. Our family is definitely going to reurn!

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbara R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RolandBernardG, General Manager at Playa Grande Resort, responded to this review, 9 May 2012
Dear Guests from Montreal, Canada:

Thank you for choosing Playa Grande Resort & Grand Spa for your recent stay.

We are glad that your experience during your stay with us was a pleasant one and we appreciate your comment “Wonderful week at Playa Grande”

For the whole team It was truly our pleasure to serve you.

As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied costumer.

Again thank you for your kindness in taking the time to make some comments regarding your recent stay.

Hoping to see you again soon we all send you our best regards from Playa Grande and Sunny Cabo San Lucas.

Sincerely yours,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arlington, VA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 May 2012 via mobile

My boyfriend and I just returned from our vacation to Cabo where we stayed at Playa Grande. We had absolutely no complaints about the resort! It is absolutely beautiful and in a great area! We thought it was the best of both worlds in terms of location. It is located on a private beach on the pacific ocean side but also within walking distance to lovers beach, the marina, and downtown cabo! One of my favorite things we did was walking to lovers beach. Definitely take a pair of tennis shoes because you have to climb rocks to get to the beach. It looks intimidating but is an easy climb! While at lovers beach you can take a water taxi to medano beach. 

Walking to downtown cabo or the marina from the resort takes between 15-30 minutes (depending where you go) and is very easy. 

Playa Grande's pools have 2 for 1 happy hour every day from 2-4pm and the lobby bar from 6-8. Overall we did not find the resort to be expensive but that is most likely due to us buying groceries from Wal-Mart upon our arrival. However, the sushi bar and fish tacos were excellent!!

In downtown cabo we enjoyed Cabo Blue an outside tiki bar that had a great atmosphere and free wifi!  During most evenings they also have live music. While downtown be sure to check out Taco Loco, they have excellent specials as well as TACOS!

Playa grande has themed parties throughout the week. We did not partake, but they looked and sounded like a lot of fun! We thought this resort was great and are sure you will too!

Lastly, you will most likely be asked to participate in a timeshare meeting. It will definitely take 2-4 hours so make sure you are rewarded with an excursion, taxi, or something worth it!

Stayed May 2012
Helpful?
1 Thank AndreitaNicole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RolandBernardG, General Manager at Playa Grande Resort, responded to this review, 9 May 2012
Dear Guests from Arlington, VA:

We thank you very much for your lovely comment “Best of both worlds”“absolutely Glorious!!”

Come back anytime to visit us, we will be very pleased to serve you again and fulfill your expectations!

Hoping to see you soon again we send you our best regards from sunny Cabo San Lucas!

Sincerely yours,
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Green River, Wyoming
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 May 2012

We are owners of a penthouse during week 13 (this year 3/25-4/1). We had a wonderful time relaxing & whale watching. We did see someone almost drown because they ignored the many posted signs about not swimming in the Pacific. We have become like family with several of the staff - we love you Armando!! He knows every year when we'll be there & is watching for us on the day of our arrival. It's always sad to say good-bye. Maria is an awesome concierge who takes care of our every wish. Our maid was friendly & did a great job. We had 3 massages & Lilia & Lucia are amazing.

Now for the warning to the wise - we spend cash when we go every year except for checking out. I always let our credit card company know of the dates we'll be in Mexico. The ONLY place we used the credit card was to check out at the end of the week. The same with our friends that we brought with us. Last night we received a phone call from our credit card company advising that our card had been attempted to be used several times in Mexico & fortunately they denied the charges, cancelled the card & are sending us new ones. I have sent an email to Playa Grande advising them about this & requesting they check on their front desk personnel to find out who is running this scam. I would suggest that anyone traveling out of the country & planning to use credit card(s), advise the credit card company of the dates they will be traveling & what they'll be using the card for so that if this happens to them, their card is "flagged".

Other than that - we look forward to going to our "second home" every year. Playa Grande is beautiful....wonderful location, staff, food, etc.

Room Tip: We are fortunate to own the penthouse in building G so we have a few of the entire complex & the...
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  • Stayed March 2012, travelled as a couple
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Helpful?
3 Thank Wykarebear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RolandBernardG, General Manager at Playa Grande Resort, responded to this review, 5 May 2012
Dear Guest from Green River, Wyoming:

As the General Manager of Playa Grande Resort & Grand Spa and all our staff, I would like to extend my most sincere apologies for the problems you encountered during your recent stay with us.
It is our goal that every guest at Playa Grande leaves our resort relaxed and feeling they have been treated like royalty.
As I can see your experience did not reflect this standard and is very disappointing to me.
Please rest assured we are taking corrective actions to prevent such things from happening in the future.
We also want you to know that we are currently investigating the issue concerning the phone call you received from your credit card company advising you that your card had been attempted to be used several times in Mexico.
As you may know at Playa Grande all our staff is very honest and this surprise me a lot.
Once again we apologize for this situation and we appreciate you taking the time to write to us with your concerns as this helps us to constantly strive for improvement and excellence.
As an attempt to regain your trust, we would like to ask you to please visit us again in the near future and allow us the opportunity to pamper you as intended.
I look forward to resolving this matter and hopefully to see you soon again at Playa Grande Resort & Grand Spa.

Sincerely yours,
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orange County CA
Level 5 Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 2 May 2012

Great staff, Armando at the Playa Grande lobby bar. Great suggestions on what to eat and drink,

  • Stayed April 2012, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank cotodoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RolandBernardG, General Manager at Playa Grande Resort, responded to this review, 5 May 2012
Dear Guests from Orange County CA :

Thank you for choosing Playa Grande Resort & Grand Spa for your recent stay.

We are glad that your experience during your stay with us was a pleasant one and that you had a great time especially at our Lobby Bar!

For the whole team It was truly our pleasure to serve you.

As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied costumer.

Again thank you for your kindness in taking the time to make some comments regarding your recent stay.

Hoping to see you again soon we all send you our best regards from Playa Grande and Sunny Cabo San Lucas.

Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 May 2012

I was fortunate enough to visit my friend at Playa Grande for the second year in a row. She has made many friends during her years as an owner at Playa Grande, and now I have developed relationships with some of these people! The cleanliness of the public areas and the rooms is incredible. Your staff do an amazing job! I have to know, what is the scent you use in the lobby? It is simply wonderful and very relaxing! (I would love to use it in my home!)
I like Playa Grande's location, very private yet very close to many options for dining and drinking. This is a wonderful resort! I hope to visit again next year!

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MinnesotaGirl822
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RolandBernardG, General Manager at Playa Grande Resort, responded to this review, 2 May 2012
Dear Guests from Minneapolis, Minnesota:

Thank you for choosing Playa Grande Resort & Grand Spa for your recent stay.
we are so glad to know that you “LOVE PLAYA GRANDE”
It was truly our pleasure to serve you. In order to maintain the high standards of service excellence for which we strive, it is very important to listen to every client.
As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied costumer.
for your information the scent we use in the hotel lobby at Playa Grande is "White tea and Bamboo"
Again thank you for your kindness in taking the time to make some comments regarding your recent stay.

Wishing you a world of happiness,

Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Playa Grande Resort

Property: Playa Grande Resort
Address: Playa Grande 1, Cabo San Lucas 23450, Mexico
Phone Number:
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Cabo San Lucas
#8 Business Hotel in Cabo San Lucas
#13 Luxury Hotel in Cabo San Lucas
#13 On the Beach Hotel in Cabo San Lucas
#13 Family Hotel in Cabo San Lucas
#14 Romantic Hotel in Cabo San Lucas
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Playa Grande Resort 4*
Number of rooms: 260
Official Description (provided by the hotel):
Located on Baja California's most exclusive and private Beach, along the Pacific Ocean side and a few steps from the Land's End and the famous natural arch, this charming, Mexican hacienda style all suite resort sits on eight acres of beach, only a few steps from the sparkling Pacific Ocean and a few minutes’ walking to downtown Cabo. This is a dramatic setting to relax and enjoy your dream vacation under the sun. If it’s shopping, fine dining and nightlife you’re looking for, downtown Cabo San Lucas is just a short stroll away. And if you’d really like to reward yourself, the world class Grand Spa will be waiting with a full range of luxuries that will nurture your body and soul. The Playa Grande Resort features all suites with private balconies, kitchens or kitchenettes, and distinctive touches such as marble floors, granite counter tops and hand crafted furniture and decor. ... more   less 
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Also Known As:
Playa Grande Hotel Cabo San Lucas
Playa Grande Cabo San Lucas
Playa Grande Resort Cabo San Lucas, Los Cabos, Mexico

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